Tanner Carnes
Tanner Carnes at Jim Hudson Lexus
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Tanner Carnes | Page 10

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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4.9
103 Reviews
4.9

103 Reviews

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103 Reviews of Tanner Carnes

March 20, 2021

Dealership Rating
Employee Rating

The service was wonderful from the time I pulled up to the service until I left. Everyone was so polite and professional. Tanner went above and beyond his service was just excellent. More

by Orabgunter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 22, 2021

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Jim Hudson Lexus of Columbia, and we will certainly let Tanner know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

March 18, 2021

Dealership Rating
Employee Rating

The staff were very professional and provided good service. The only complaint I have was I reserved a loaner car and when I arrived, I was told there were no loaners available even though I was suppo More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Len who serviced the car

Mar 19, 2021

Jim Hudson Lexus responded

Mike - I apologize for the mixup with regard to your loaner vehicle. We strive to deliver a seamless service experience, and it is never our intention to inconvenience our guests. Please reach out to the General Manager Robert Yeomans if this happened again in the future as sometimes we have loaners which were not returned as promised and we will find another solution as we always want you satisfied. We appreciate your understanding here and thank you for taking the time to share. If there is anything more we can do to assist you or improve your visit, please feel free to reach out to me directly. Best, Julie Plyler - Customer Relations Manager - 803-754-9500

Mar 19, 2021

mike responded

Thank you for addressing the situation. Your prompt response was appreciated. Mike

March 14, 2021

Dealership Rating
Employee Rating

Clean, professional staff, timely service, knowledgeable staff, Neat waiting areas, kind staff, respectful, on time, valuable, reasonable cost, state of the art service, five star dealership. More

by Tellysi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 15, 2021

Jim Hudson Lexus responded

There are so many compliments in your review which we love! Thank you very much for choosing Jim Hudson Lexus of Columbia for your auto service needs.

March 03, 2021

Dealership Rating
Employee Rating

Great Service!! TheLexus is a great car to drive and it has many great features. I especially like the way they care for your car even with a clean up. More

by kellyroosevelt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 03, 2021

Jim Hudson Lexus responded

Thank you for taking the time to review us, Kelly! We appreciate your business and are happy to hear that you are so confident in the Jim Hudson Lexus of Columbia team to get the job done. Drive safely, and we hope to see you again down the road!

February 28, 2021

Dealership Rating
Employee Rating

Hands down the best quality and service in the area. All team members are warm, courteous, and welcoming. My visit was short, sweet, and efficient! More

by AngTMc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jasmine Foreman, Last name Best

Mar 01, 2021

Jim Hudson Lexus responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

February 24, 2021

Dealership Rating
Employee Rating

Tanner did an awesome ensuring all of my vehicle needs were taken care of. Thanks Tanner for being a 5 star provider! Thanks for everything. More

by IS350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 24, 2021

Jim Hudson Lexus responded

It's great to hear that Tanner took such good care of you! Thank you for trusting Jim Hudson Lexus of Columbia with your business!

February 21, 2021

Dealership Rating
Employee Rating

Tanner did a great job...professional, friendly. My only criticism had nothing to do with him. It is the amount of time (roughly 3 hours) it took to do the work (replacing 2 TPS, 2 filters, general check up More

by Andi.lopic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 22, 2021

Jim Hudson Lexus responded

Thank you for sharing this feedback. We apologize for the delay you experienced and appreciate your patience throughout this process. It's great to hear that you received professional service from Tanner, and we look forward to assisting you in the future. Julie Plyler - Customer Relations Manager - 803-754-9500

Feb 22, 2021

Jim Hudson Lexus responded

Thanks for the great review in regards to Tanner. Please let us know if you need anything else in the future!

February 18, 2021

Dealership Rating
Employee Rating

Tanner was very helpful when I brought my SUV in for service. He took care of a small problem on another one of my vehicles first , so we could take that car for lunch while the SUV got a regular servi More

by Jay C Riley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 18, 2021

Jim Hudson Lexus responded

Hi Jay - Thank you for taking the time to share! We appreciate your business and are thrilled to hear that Tanner went above and beyond to assist with your vehicle. Drive safely, and we hope to see you again at Jim Hudson Lexus of Columbia!

February 17, 2021

Dealership Rating

Great to work with, amazing service. Felt like family, very cared for and looked out for what needs my car needed and stuck with that More

by Turboguy803
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 17, 2021

Jim Hudson Lexus responded

We are thrilled that our team made you feel like part of the family here at Jim Hudson Lexus of Columbia! Thank you for your business and thoughtful review. We hope to welcome you back for your future service needs!

February 17, 2021

Dealership Rating
Employee Rating

Tanner is very knowledgeable and professional! I recommend him to any individual who needs work done. He gets the job done thoroughly and with a smile on his face! Thank you, Tanner! More

by Brooklynn Molina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 17, 2021

Jim Hudson Lexus responded

Brooklynn, thank you for taking the time to leave us a review! We are so glad Tanner took such good care of you here at Jim Hudson Lexus of Columbia, and we will certainly let him know that you appreciate his help. We are proud that we earned your recommendation, and we look forward to your next visit!

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