529 Reviews
Write a Review529 Reviews of Sylvia Donovan
February 02, 2014
This is my third dealing with Sylvia Donovan. I purchased a 2014 Toyota Corolla LE. Sylvia's knowledge of the vehicle and understanding of my needs made this a totally professional experience. a 2014 Toyota Corolla LE. Sylvia's knowledge of the vehicle and understanding of my needs made this a totally professional experience. More
January 28, 2014
My experience has been with Sylvia Donovan at ToyotaTown London. I have always found Sylvia to be extremely knowledgeable with the products I've been interested in. I have leased, from her over the past yea London. I have always found Sylvia to be extremely knowledgeable with the products I've been interested in. I have leased, from her over the past years, a Camry, Corollas, Yaris and recently my 2013 Rav4. Leasing any of these vehicles was easy and downright fun! I've recommended this dealership and specifically Sylvia many times, and will continue to do so. Our daughter made her very first car purchase through Sylvia, a 2008 Yaris. We just wanted to introduce her to Sylvia, talk about what our daughter wanted to buy, and within minutes, Sylvia had a vehicle for her! The process was impressive and easy. From the beginning of any conversation with Sylvia to the moment one of us leaves the dealership in a new vehicle - we're impressed! In this day and age of electronic conversations, I appreciate the personal level of commitment and contact from Sylvia all the way through to the service department - all very considerate, thoughtful and polite - it's just great service!! I'm very happy indeed!! More
August 14, 2013
We were so impressed with every aspect of the service you receive when you walk in the door. Everyone was very helpful and went out of their way to look after us. I initially came to this dealership to tes receive when you walk in the door. Everyone was very helpful and went out of their way to look after us. I initially came to this dealership to test drive a used Matrix. Sylvia Donovan was a wonderful source of information and she suggested that I test drive another used Matrix and explained the difference between the two. My husband who only drives a Ford was also impressed with the Matrix, not to mention all the attention we received from Sylvia. When we finished test driving the two cars we went back to see Sylvia. Once we discovered the price for new and/or leasing at 0% we decided to lease. Sylvia took us through each step, providing us with so much information and options. She then arranged for us to meet with the leasing specialist and he took us through each and every option available - again explaining in great detail our options. When the day arrived that my new vehicle was ready to be picked up Sylvia again went through all documents thoroughly, scheduling my first appointment for me. She came out to the vehicle and showed me how to set up the blue tooth (which I just love) and went over everything I needed to know. At the end of it all she asked if we had any questions. I didn't, but my husband asked if he could test drive a Rav 4. I was shocked. He is seriously considering selling his Ford Explorer and purchasing a Rav 4. Never thought I would see that day. Thank you. Marilyn Grigg More
Other Employees Tagged: Sylvia Donovan
July 21, 2013
This is our third car from toyota town, twice we have leased from Sylvia Donovan. We have found Sylvia to be very professional and courteous, she could't do enough to make the transfer fronm the Venza to leased from Sylvia Donovan. We have found Sylvia to be very professional and courteous, she could't do enough to make the transfer fronm the Venza to the Rav4 trouble free. We wouldn't hesitate to lease another car from Toyota Town through Sylvia Donovan. Kind Regards, Douglas Campbell More
Other Employees Tagged: Sylvia Donovan
July 21, 2013
Sylvia Donovan is very knowledgeable and professional. I trust her and always feel good following my purchase. She takes good care of customers. Excellent person. trust her and always feel good following my purchase. She takes good care of customers. Excellent person. More
Other Employees Tagged: Sylvia Donovan
May 07, 2013
It was excellent experience dealing with Toyota Town. This is my second time to lease new Toyota Corrola. Mrs. Silvia Donowan was very informative and helpfull explaining what is in my best interest rega This is my second time to lease new Toyota Corrola. Mrs. Silvia Donowan was very informative and helpfull explaining what is in my best interest regarding financing (interest rate, leasing terms etc), new car features, warranty and mainetnace. I will definitely recommend toyota Town to all my friends who consider buying new car. More
Other Employees Tagged: Sylvia Donovan
May 06, 2013
Amazing dealership and salesperson! Sylvia Donavon was always prompt in responding to my questions. She went beyond the call of duty to find to best car for me, the color I wanted, the best price, and the always prompt in responding to my questions. She went beyond the call of duty to find to best car for me, the color I wanted, the best price, and the best deal overall! This was not the first time I had purchased a car from Sylvia or this dealer, and certainly will not be the last! She was courteous and prompt and I will always be returning in the future. More
Other Employees Tagged: Sylvia Donavon
January 16, 2013
The service that Sylvia Donovan delivers is so good that for the last 16 years I have driven from Ottawa, Ontario to London,Ontario whenever I lease a new vehicle. I could not ask for a better sales represe for the last 16 years I have driven from Ottawa, Ontario to London,Ontario whenever I lease a new vehicle. I could not ask for a better sales representative, she always meets all of our needs and goes out of her way to accommondate. I would not hesitate to highly recommend Sylvia. Jennifer Jacobs More
Other Employees Tagged: Sylvia Donovan
December 22, 2012
I just bought a Rav4 from Sylvia Donovan and my husband and I were very impressed. She is one of the most personable salespeople I have ever dealt with. She had a lot of knowledge about the car and was mor and I were very impressed. She is one of the most personable salespeople I have ever dealt with. She had a lot of knowledge about the car and was more than happy to get us a test drive and hear what we thought about the car and what we wanted. I would definitely recommend Toyota Town and, specifically, Sylvia to anyone in the market for a new or used vehicle. More
Other Employees Tagged: Sylvia Donovan