Suzy Yanez

I received EXCELLENT service from Suzy! Helped with monthly payments, made sure I was comfortable with the amount they I had to make the monthly payments monthly payments, made sure I was comfortable with the amount they I had to make the monthly payments More

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My family and I had an amazing experience with Luis Rubio and Suzy Yanez. Suzy greeted us in the morning as we were just looking at cars. She offered us a wonderful deal that was clearly unbeatable (I even h and Suzy Yanez. Suzy greeted us in the morning as we were just looking at cars. She offered us a wonderful deal that was clearly unbeatable (I even had to cancel the appointment I had for Tracy Toyota). Later, Luis took over and discussed the very specific details we had for our purchase. I greatly appreciate Luis's attentiveness, patience and trustworthiness considering that I was buying my first ever new car. He was very responsive to all our questions and has given us the experience like no other dealer ship has given to us before. Being bilingual is a plus which made it much comfortable for my family to speak with them. I walked out with an amazing deal and beautiful new car. I will definitely refer any future customers that are in search of a car for a great deal. I highly recommend Toyota Town of Stockton for its professionalism and great customer service! More

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Bad costumer service I am very unhappy of Stockton dealership , they did not want to work with me or negotiate the deal ,very fast in and out. Even the sales person said I I am very unhappy of Stockton dealership , they did not want to work with me or negotiate the deal ,very fast in and out. Even the sales person said I am going talk to the negotiator who ever he was and either way he will come to say good by to you ,and she came back and said he is not excepting your offer and doesn’t want to say by. That is amazing costumer service . I won’t buy car from them anymore and I will try spread the word who ever I can to not go there. Thanks Henry. More

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Ten Stars - ecstatic customer I recently went in to get a service done on my Toyota Corolla. While I was there, a used car (Toyota C-HR) caught my eye. I mentioned it to the shuttl I recently went in to get a service done on my Toyota Corolla. While I was there, a used car (Toyota C-HR) caught my eye. I mentioned it to the shuttle driver, Stephanie, and she immediately gave me the name and number of the person I needed to speak to about purchasing a vehicle (Suzy Yanez). I did some research on the car and decided to talk to someone about it. Granted, I have never purchased a car from a car lot before and was going to require some serious help and advice. When I went to pick up my Corolla, I mentioned to the service agent (Rick Macias) that I was thinking about getting a newer car and he immediately mentioned Suzy as being the very best sales agent there. After a quick phone call, I met the remarkable Suzy. She never came across as pushy or conniving, but instead gave her honest opinions. She had me test a few cars and gave me the pros and cons of new versus used on this particular model. After test driving the various vehicles, she came up with an offer for my trade-in and a price for the new car. It was perfect – except for they did not have the color I wanted. Not a problem for Suzy! She tracked down the car I wanted and personally picked it up the next morning after inspecting it to make sure it was in absolute perfect condition. While I was filling out some paperwork, Rick Macias recognized me from earlier. He gave me some great advice about service packages and extended warranties (which I later fact-checked at home). Again – completely honest and kind, which was a huge selling point on adding on additional packages. Doing the final paperwork was an actual joy – it was with Jeff Renwick. We have some mutual friends and had a great time chatting. It did not seem like I was signing legal documents, it was like having lunch with a buddy. When all was said and done, Suzy had placed a red bow on the car (my first brand new vehicle), took some pictures for me, and then sat me down and gave me instructions on some of the safety features of the vehicle. She also introduced me to one of my new favorite features: Apple CarPlay. I never felt like a customer, I felt like I was a new friend. I love my car – so much so that I named it. I am a naturally frugal person, so buying a new vehicle was not something that I was preparing to enjoy. Because of the kindness, honesty and personability of Rick Macias, Suzy Yanez and Jeff Renwick, I am able to enjoy the experience as a cherished memory. I highly recommend any one of them for your Toyota needs. More

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Service Because that’s how I feel they did a wonderful job as team, the only one that I don’t like is the price for oil change for me it too expensive. Because that’s how I feel they did a wonderful job as team, the only one that I don’t like is the price for oil change for me it too expensive. More

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Great Service! I've had nothing but top notch customer service from the sales floor through their service department. Toyota of Stockton has a great team and I highl I've had nothing but top notch customer service from the sales floor through their service department. Toyota of Stockton has a great team and I highly recommend them. More

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Fantastic! Went in not sure what I was looking for but Suzy was very helpful answering all questions and made the car buying very easy! I am a very satisfied cus Went in not sure what I was looking for but Suzy was very helpful answering all questions and made the car buying very easy! I am a very satisfied customer. And happy to be driving a new car! Thank you! More

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Great dealership and helpful staff! I love Toyota Town of Stockton! I just leased a car and it was pretty "painless"! I was in and out rather quickly. AND...I love my new car!! Everyone I love Toyota Town of Stockton! I just leased a car and it was pretty "painless"! I was in and out rather quickly. AND...I love my new car!! Everyone I came in contact with was friendly and helpful. I ALWAYS recommend this place to friends and family, because of the great experiences I receive. More

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Great service! Working with Asid on the financing was very beneficial. He answers all questions and was very helpful. Kevin was very good at helping my election. Working with Asid on the financing was very beneficial. He answers all questions and was very helpful. Kevin was very good at helping my election. More

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will recommend this dealership to anyone Excellent salesperson love Toyota my second car buying hair with Toyota will recommend to anybody I have before and they all bought cars with the sam Excellent salesperson love Toyota my second car buying hair with Toyota will recommend to anybody I have before and they all bought cars with the same person Monday More

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