Susan Rosales | Page 11

Pésimo servicio, nunca contestan las llamadas, cuando contestan siempre te dicen que te van a regresar la llamada y no es verdad, en partes tardan demasiado tiempo para que lleguen y no te saben decir un contestan siempre te dicen que te van a regresar la llamada y no es verdad, en partes tardan demasiado tiempo para que lleguen y no te saben decir un tiempo estimado de cuando llega una refacción y la lleve por un recall y quedó peor, según ya la arreglaron y sigue fallando Y todavía me dicen que es normal que aparezca un mensaje de error en el tablero en lugar de dar una solución para que la camioneta funcione correctamente como cuando la compré que si funcionaba y por llevarla el recall dejó de funcionar More

by LEALGZZ.HECTOR Verified Customer Verified Customer

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The service advisor, Susan Rosalez, has the best customer service! Always answering my questions/concerns. service! Always answering my questions/concerns. More

by AIDA.FLORES Verified Customer Verified Customer

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The Clark-Knapp representative assigned to assist me in the service department provided Excellent and professional service. the service department provided Excellent and professional service. More

by M.OYERVIDES Verified Customer Verified Customer

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They were quick, courteous and reasonably priced. Offered to shuttle me anywhere I needed to go, I can do the work myself but Clark Knapp Honda’s service department makes it so easy to just take them Offered to shuttle me anywhere I needed to go, I can do the work myself but Clark Knapp Honda’s service department makes it so easy to just take them my vehicle. More

by ADAM101521 Verified Customer Verified Customer

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Professional Courteous Timely Clean Respectful High standards Good communication Hassle free Upfront with pricing Caring standards Good communication Hassle free Upfront with pricing Caring More

by YYVVMM1961 Verified Customer Verified Customer

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always amazing service when i go and susan is the best technician at honda will always go back just for her technician at honda will always go back just for her More

by sherlyn0805 Verified Customer Verified Customer

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I knew I had returned to owning a Honda for a reason, besides their quality, Clark-Knapp Honda tends to supersede my expectations. Friendly and professional staff from transportation to service personne besides their quality, Clark-Knapp Honda tends to supersede my expectations. Friendly and professional staff from transportation to service personnel. More

by JaymesM Verified Customer Verified Customer

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I received great service when I went in! Everything was explained well and done efficiently. Everything was explained well and done efficiently. More

by Gillian West Verified Customer Verified Customer

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Susan is always helpful, knowledgeable, and efficient. Excellent service advisor. I always ask for her when I get to the dealership. Excellent service advisor. I always ask for her when I get to the dealership. More

by SYLVIA.CASSELMAN Verified Customer Verified Customer

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I took my car in for an express oil change. Susan was very helpful and efficient. I have worked with Clark-Knapp Honda for several years and have had good service. Susan was very helpful and efficient. I have worked with Clark-Knapp Honda for several years and have had good service. More

by LSDAVIS113 Verified Customer Verified Customer

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