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Sunny Dalavai
Sunny Dalavai at Empire Toyota of Huntington
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Sunny Dalavai | Page 3

ASM

Empire Toyota of Huntington

1030 E Jericho Turnpike
Huntington Station, NY 11746

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4.6
105 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

9 yrs, 1 mo

4.6

105 Reviews

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105 Reviews of Sunny Dalavai

November 20, 2023

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Employee Rating

always great service at Huntington Toyota Romeo was great and quick with all my questions and service was timely More

by RUDY.RUFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Henry, Michelle Manzo, William Bonilla, Mayreli Ventura, KEITH P MCKENNA, Janine Leuthner, John Dilauro

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Nov 22, 2023

Empire Toyota of Huntington responded

Rudy, Thank you for leaving Romeo this excellent feedback! Your safety and satisfaction is of the utmost importance to us, and we look forward to the opportunity to serve you again.

November 16, 2023

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Good service but if you’re going to charge $200 an hour labor, at least wash car after service. More

by Bodhi65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 16, 2023

Empire Toyota of Huntington responded

We appreciate your feedback regarding our service quality. Your satisfaction is paramount to us, and we apologize for any inconvenience caused by the absence of a car wash after your service. Rest assured, we'll review our processes to ensure that our customers receive the comprehensive care and attention they deserve. Thank you for bringing this to our attention, your concerns have been forwarded to our Management Team. Have a great day!

November 05, 2023

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The service department is always professional and ready to serve you. Sunny Dalavai did an excellent job and made my stay perfect. More

by Thelma McFarland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Bonilla

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Nov 06, 2023

Empire Toyota of Huntington responded

Thelma, Thank you so much for leaving Sunny this excellent review! Our team works hard to provide the best possible experience for our customers, and we’re glad that we were able to meet your needs. We hope to continue serving you and your automotive needs for many years to come.

November 03, 2023

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Employee Rating

The worst experience ever. Stay far away. Move off long island and keep running forever More

by kgoldberg88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Javier Munoz, Kelly Henry, Larry Velasquez, Michelle Manzo, William Bonilla, Mayreli Ventura, KEITH P MCKENNA, Janine Leuthner, John Dilauro

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Nov 06, 2023

Empire Toyota of Huntington responded

We are truly sorry to hear about your negative experience, and we sincerely apologize for any inconvenience or frustration you may have encountered at our dealership. We take your feedback seriously, and we would appreciate the opportunity to understand the specific issues you faced and work towards resolving them. Please contact our General Manager, Stephen Torrens at (631) 498-8302 or storrens@eagny.com at your earliest convenience. Thank you and have a great day!

October 14, 2023

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Employee Rating

Since I had a very positive impression of Sunny Dalavai during my last service, this time I asked for him specifically. He was courteous, very professional, knowledgeable and extremely helpful. I am sure More

by GEOMA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2023

Empire Toyota of Huntington responded

Thank you for leaving Sunny this excellent review! He is indeed a great asset to our dealership, and your kind words reflect the high standards of service we aim to provide. If you ever have any more questions or require assistance in the future, please don't hesitate to reach out. We look forward to serving you and providing exceptional service on each visit.

October 03, 2023

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Sunny is very nice service manager. He gave me very good service for me car More

by JCHUANG30
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Workmanship
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Recommend Dealer
Yes
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Oct 04, 2023

Empire Toyota of Huntington responded

Thank you for leaving Sunny this excellent feedback! Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

September 26, 2023

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Consistency, quality, value and trust are the words that come to mind when servicing my Toyota at Empire of Huntington. More

by Cack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Manzo, KEITH P MCKENNA

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Sep 27, 2023

Empire Toyota of Huntington responded

Thank you so much for your positive feedback! It is an honor to have your confidence and loyalty. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.

September 24, 2023

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Sonny was great. He answered & explained to me the issues the mechanic found I needed time to decide what I wanted done and Sonny understood. I’m hoping that my fina More

by JEANEHNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 26, 2023

Empire Toyota of Huntington responded

Jeanehni, Thank you for leaving Sunny this positive feedback! Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We look forward to continue serving you and your future automotive needs.

September 22, 2023

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Great service from Sunny D. I will definitely recommend to others and friends. Thank you very much! More

by JC
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Recommend Dealer
Yes
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Sep 26, 2023

Empire Toyota of Huntington responded

JC, Thank you for leaving Sunny this positive feedback and kind recommendation! We are humbled by your support and look forward to being your preferred choice for your automotive needs in the future.

September 21, 2023

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Employee Rating

Been a Toyota driver for many years. Didn’t think I would find a Toyota center I would like. Most are equal but Sunny Dalavai made me feel important. Kind, efficient, and worth every pen More

by Emarder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Sep 22, 2023

Empire Toyota of Huntington responded

Thank you so much for leaving Sunny this excellent review! He will be proud to have earned your kind words and compliments. Our team works hard to provide the best possible experience for our guests, and we are glad that we were able to meet your needs. We hope you will continue to use our services in the future and recommend us to your friends and family. Have a great day!

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