Steven Freeman
Steven Freeman at Walls Ford
Refer Me

Steven Freeman | Page 25

Service Advisor

Walls Ford

2 Merrill St
Salisbury, MA 01952

Contact Me
5.0
254 Reviews
5.0

254 Reviews

Write a Review

254 Reviews of Steven Freeman

February 01, 2018

Dealership Rating
Employee Rating

Good work, fair price I have had my Fusion Hybrid serviced at Walls Ford since moving to this area 3 years ago. They are always courteous, helpful and prompt. They let me k More

by FloridaTransplant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 01, 2018

Walls Ford responded

Thank you so much for sharing your experience! Our team of professionals is dedicated to providing the best customer experience there is to offer. It's so nice to hear that Steven helped to make your visit a positive one. We look forward to serving you for many years to come.

January 11, 2018

Dealership Rating
Employee Rating

Very pleased Steve was courteous and work performed quickly When I arrived Steve assisted me immediately and escorted me to the waiting area and offered me a cup a of coffee. Upon completion he explained the More

by Gmacdougall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 12, 2018

Walls Ford responded

Thank you so much for sharing your experience with Steven. We want every experience to be five stars and it sounds like Steven achieved that with you. Glad to hear that. The team will be happy to hear your feedback.

November 28, 2017

Dealership Rating
Employee Rating

Scheduled brakes & tires After already scheduling new brakes and tires, my car was rearended. I called Steve to notify him. We agreed that I would bring car anyways and they More

by Kathie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Julie Wall

Nov 29, 2017

Walls Ford responded

Thank you for taking the time to write about your experience here. We want every experience to be "five stars" and It's great to hear that Steven provided you with that excellent experience! We look forward to serving you for many years to come! =)

November 09, 2017

Dealership Rating
Employee Rating

Vehicle 60,000 Mile Service Work was done promptly and available on time. Cabin was clean and exterior washed. Details on work order were comprehensive and accurate. Performance More

by Gregory Murrer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 13, 2017

Walls Ford responded

Thank you for taking the time to write a review. We couldn't be happier that Steven provided you with such a good experience - we're lucky to have him on the Wall's Ford team. We look forward to serving you again!

November 01, 2017

Dealership Rating
Employee Rating

Service department is the best! Everyone is helpful and always available to answer my questions! I always feel I receive special care and Derek goes out of his way to assist me in g More

by JMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Derek Roy

Nov 03, 2017

Walls Ford responded

Thank you so much for taking the time to post a review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. It's always nice to know that it doesn't go unnoticed. We look forward to seeing you again!

October 03, 2017

Dealership Rating

Great dealership as usual an outstanding service by great people. I highly recommend this dealership to all my friends. Have beencustomeers of this dealership for ove More

by chucksunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stan "Stan the Man" Wojtas, Sean Freeman , Derek Roy

Oct 03, 2017

Walls Ford responded

Thank you for your recommendations, and for this amazing review. Our team is dedicated to providing you and everyone else who visits Wall's Ford with only the best there is to offer. It’s so nice to hear that Derek, Steven, Sean, and Stan helped to make your experience such a positive one. We look forward to serving you for many years to come. =)

September 26, 2017

Dealership Rating
Employee Rating

Amazing Experience All Around I don't even know the right words to say to express how amazing this dealership is. Tom Fountain went above and beyond to find me the vehicle that i w More

by Randafreem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Julie Wall, Tom Fountain , Luis Guzman

Sep 26, 2017

Walls Ford responded

Thank you so much for sharing your experience at Wall's Ford with Tom and Steven. Our team is dedicated to providing you, and everyone who visits, the best service there is to offer. We want every visit to be a 5 star experience. Glad to hear yours was, and so happy you love your new Ford Explorer!

September 01, 2017

Dealership Rating
Employee Rating

Great service Got my truck fixed and running the next day. Service was nice and easy to deal with. Sean and Steve are nice and are very helpful. More

by Cbman524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman

Sep 07, 2017

Walls Ford responded

Thank you so much for taking the time to write a review. We couldn't be happier that Sean and Steve provided you with a great service experience. We look forward to serving you for many years to come.

September 01, 2017

Dealership Rating
Employee Rating

Today was oil change, tire rotation, and brushes check. Outstanding customer service in the 'Service Dept'; phones are always answered professionally and never rushed. Making appointments is efficient and a More

by Patti Ruth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Derek Roy

Sep 01, 2017

Walls Ford responded

On behalf of all of us at Wall's Ford, I would like to thank you for sharing this great review about our service department. We are happy that you have enjoyed your experiences with Steven and Derek. I will be sharing your feedback with our team. We look forward serving you for many years to come!

August 25, 2017

Dealership Rating
Employee Rating

Amazing in every possible way Mike was completely outstanding and I can't imagine ant way the experience could've been better and I look foward to every future visit😊 More

by Necroona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Julie Wall, Bryan Wall , Mike Nocifora

Aug 27, 2017

Walls Ford responded

Congratulations on your new Focus! And, thank you for taking the time to write a review. It's nice to hear that you received the excellent experience we strive to provide. We look forward to servicing you for years to come.

...
25

Dealership Inventory (102 Vehicles)

used 2020 Ford Escape car, priced at $24,806
2020 Ford Escape
used
White exterior
Automatic
All-wheel Drive
new 2024 Ford Escape car, priced at $46,299
2024 Ford Escape
new
Vapor Blue Metallic exterior
CVT
Front-wheel Drive
used 2018 Jeep Cherokee car, priced at $17,895
2018 Jeep Cherokee
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Front-wheel Drive
used 2016 Nissan Murano car, priced at $15,681
2016 Nissan Murano
used
Pearl White exterior
CVT
All-wheel Drive
new 2023 Ford Bronco car, priced at $54,820
2023 Ford Bronco
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford Explorer car, priced at $49,082
2024 Ford Explorer
new
Star White Metallic Tri-Coat exterior
Automatic
Four-wheel Drive