Steven Freeman
Steven Freeman at Walls Ford
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Steven Freeman | Page 2

Service Advisor

Walls Ford

2 Merrill St
Salisbury, MA 01952

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5.0
254 Reviews
5.0

254 Reviews

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254 Reviews of Steven Freeman

August 12, 2023

Dealership Rating
Employee Rating

When I called for service because the Ford app told me my oil needed changing early than we planned , when I bought my car, Steve said no problem. On the day they took me in and was out fairly quickly. More

by Philip_zankowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 04, 2023

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Service department is outstanding brian Sean and Steve very professional. Will be back for sure More

by Joeturco1966
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman

Aug 10, 2023

Walls Ford responded

Thank you for your loyalty, and your review, Joe. We look forward to serving you for many years to come, and we'll do our best to continue delivering the high-quality experience you’ve come to expect.

July 24, 2023

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I did not have an appointment but when I got off work my car started giving me trouble I went from work to Walls Steve test drive my car and stated that it was not safe to drive he put me in a rental it was More

by Marycookie1960
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman

Jul 25, 2023

Walls Ford responded

Thank you, Mary, for the amazing review! The team at Wall's Ford works hard to provide top-notch customer service, and appreciates hearing their efforts do not go unnoticed.. We always enjoy seeing you, and look forward to serving you for many years to come.

July 10, 2023

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It was a great experience from sales to finance to service. Very happy with the outcome. More

by anthony_murphy4
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Steve Zappala , Dave Friedman, Leo Araujo

Jul 11, 2023

Walls Ford responded

So happy to hear that Anthony! Thank you for sharing your experience. We look forward to serving you for many years to come.

June 17, 2023

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Always a great experience at Wall’s Ford! I wouldn’t take my car anywhere else! More

by Nspinney
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman

June 09, 2023

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Employee Rating

Several warning lights came on, and Wall's was able to fix the problem quickly when I came in without an appointment. More

by HondaNewCar2018
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 10, 2023

Walls Ford responded

Glad we could help! Thank you fro taking the time to share your experience. We look forward t serving you for many years to come!

June 02, 2023

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like the dealership and service department. They did a good job with my last service and also extended me the use of a loaner vehicle More

by johnalmeida150
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 03, 2023

Walls Ford responded

Thank you for sharing your experience, John. Wr look forward to serving you for many years to come!

June 02, 2023

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Employee Rating

Wall’s Ford is unmatched in its customer care. The team does great work, is always accommodating and is a terrific repair shop - showing great representation of Ford Motor Co. More

by GR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman

Jun 03, 2023

Walls Ford responded

Thank you for taking the time to leave us a review, GR. It’s so encouraging to hear back from happy customers! We look forward to providing you with top notch service for many years to come!

May 29, 2023

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Employee Rating

Wall's Ford has by far the best service department. Been going there gor years and will continue to do so in the years to come. More

by Jim
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman

Jun 01, 2023

Walls Ford responded

Jim, Thank you for your review! We look forward to continue providing you with the best service for many years to come.

May 17, 2023

Dealership Rating
Employee Rating

Wall's Ford has always provided the best service for my cars. From the best customer service, providing rides and of courses the work itself! I also just had my car detailed and it looks like new! I wou More

by Kathie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Wall, Sean Freeman

May 17, 2023

Walls Ford responded

Thank you Kathie! We appreciate you taking the time to share your continued experience. We look forward to providing you with the best service for many years to come!

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