Steven Alvarado | Page 2

I recently purchased a Chevy Bolt from McLoughlin Chevrolet. Overall it was very good experience. I've been shopping for a car on and off for the last several months. I had more than a few bad experi Chevrolet. Overall it was very good experience. I've been shopping for a car on and off for the last several months. I had more than a few bad experiences with other dealerships. However, working with Steven was a very positive experience. I felt he was honest and took time to answer my questions and explain features about my car and the financing. I would recommend this dealership to my friends and family based on my experiences. More

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Superior customer service, friendly staff, amazing selection. Will definitely be coming back for our next family vehicle. selection. Will definitely be coming back for our next family vehicle. More

by MommaM15 Verified Customer Verified Customer

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The team here at McLoughlin Chevrolet were beyond great as they made the entire process for my trade in and purchase seamless and simple. I worked with Steven A. & Chris W. and they both were extremely per as they made the entire process for my trade in and purchase seamless and simple. I worked with Steven A. & Chris W. and they both were extremely personable and patient throughout the process. Also, they were willing to work with me to help problem solve any issues I ran into. They were also upfront and transparent with things I needed to/did not need to spend money on. I really appreciate them both as they made my first vehicle purchase a good one! More

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The good: I needed to drive down from Seattle to buy the car and they had it 100% ready with staff there to greet me and jump right into a test drive. The experience with the finance manager was good. He wa car and they had it 100% ready with staff there to greet me and jump right into a test drive. The experience with the finance manager was good. He was receptive and moved with purpose. In general the staff was warm and helpful. The bad: 1) I spent $85K on a 1 year old Yukon and was given ONE key fob. I've now had to spend two trips to my local dealer and FOUR HUNDRED DOLLARS to buy and program a new fob. And of course it wasn't until I was walking out the door to drive the car home at the end of the day that this information was presented to me. If I'd have known, we could've had a new fob programmed during negotiation when the car was just sitting there. 2) I shouldn't have been surprised by this: they present one vehicle price online, with fine print which no one reads. Be ready to be surprised - they added $2K of "options" to the vehicle in a ceramic paint coating and theft recovery, neither of which can be removed. When the salesperson tried to provide justification for the price increase by showing me the fine print it only made me frustrated. Don't pull this crap on people. If you want to add those options, then reflect it in the online price. Or endure this lovely low rating. That kind of behavior is why people hate car dealerships - be better than that. 3) Not awesome: I had to endure political rants from my salesperson in the slack times during negotiation which soured the experience. And during our test drive I repeatedly asked for guidance about where to turn so we could head back to the dealership and was given confusing instructions which made it feel like the salesperson didn't know where we were going or they just weren't paying attention. More

by sdtewel Verified Customer Verified Customer

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Steven gave me the best opening arms at the moment I arrived. Great person!! I felt welcomed. arrived. Great person!! I felt welcomed. More

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WONDERFUL, very friendly and helpful. Was a pleasure purchasing our new car here. Thank you Was a pleasure purchasing our new car here. Thank you More

by ZOOMERCAT56 Verified Customer Verified Customer

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Great experience overall. I despise car shopping and I walked away being ok with this experience. I despise car shopping and I walked away being ok with this experience. More

by Onepunz Verified Customer Verified Customer

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Eliot been great person he so friendly and helpful provided excellent service with high-quality of professionalism he is a great asset for the company 👍 provided excellent service with high-quality of professionalism he is a great asset for the company 👍 More

by Joe.wehbi@hotmail.com Verified Customer Verified Customer

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I had a wonderful and very personable experience. Elliott and team were flexible to my need and were incredibly gracious in accommodating me after business hours. I never felt like I was imposing on Elliott and team were flexible to my need and were incredibly gracious in accommodating me after business hours. I never felt like I was imposing on them and they made the experience easy and painless. Purchasing a vehicle is never stress free and I’m happy to say that the atmosphere was light and fun. More

by ljlaureneliz0 Verified Customer Verified Customer

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Couldn’t have asked for a better experience than the one at McLoughlin Chevrolet! Honest and kind team members who are there to help you in the most efficient way. Appreciate everyone’s efforts in helping m at McLoughlin Chevrolet! Honest and kind team members who are there to help you in the most efficient way. Appreciate everyone’s efforts in helping my family get this deal done. Thank you! More

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