Steve Yancoskie | Page 12

I have to say I was very disappointed with the way the purchase of my new vehicle was handled by the sales manager, after a very positive experience with the salesperson. A price was clearly posted on th purchase of my new vehicle was handled by the sales manager, after a very positive experience with the salesperson. A price was clearly posted on the windshield of the vehicle, describing it as a "Managers Special". My wife took a test drive, loved the vehicle, and I decided to buy the car. When I was ready to accept the price of the "Managers Special", I was told that wasn't an "actual" price. It included various discounts for prior Hyundai owners, military members, etc... The sales manager then worked up a price literally on the back of an envelope, adding figures by hand coming to an overall vehicle price. My wife was anxious to have the car for the next day, so I said fine with the price after some minimal haggling. I admit it was naive of me to accept the price without looking at the detailed components, but after the fine experience with the salesman I figured the sales manager was cut from the same cloth. After I agreed to the price, I rushed to the bank to get a certified check and when I handed it to the dealership, I was told that I needed to come back again the next day because the finance manager had left for the day. When I went back the next day, I got the details on how the overall price was determined, not handwritten on the back of an envelope, but the way I should have gotten the details the prior day when I was negotiating the price. It came out to over $1500 of fees that had no place being added to a figure called a "Managers Special". At that point I protested, but the car was already with me, my certified check from the previous day deposited, and I just chalked it up to being naively trusting of a car dealer. I bought an Audi last year through an Audi dealer and they were up front from start to finish. Hyundai has some great products, they just need the right people selling them. In the coming days I plan to detail this disappointing experience with Hyundai of America, as well as on other consumer web sites. When I mentioned to Hyundai of Danbury that I planned to post these details of my purchase on various consumer forums, they reached out to me to discuss my sales experience. Other than noting that they may consider changing the description of a "Manager's Special", none of the other points I brought up seemed to concern them much. More

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My experience with this dealership was great. Everybody was very friendly and they were willing to work with me. I was able to get a great deal on a new Hyundai, with some perks that no other dealership of was very friendly and they were willing to work with me. I was able to get a great deal on a new Hyundai, with some perks that no other dealership offered. I will be (and have already been) referring people I know to Danbury Hyundai. It's worth it! More

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I had a great experience with this dealership. Kellie Stevens was such a pleasure to deal with. She was available whenever I had any questions and was always helpful and extremely professional. I will re Stevens was such a pleasure to deal with. She was available whenever I had any questions and was always helpful and extremely professional. I will recommend her to anyone who is looking for a new car and a honest person to work with. More

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Received the 2012 elantra gls in our first choice of color (simmering white pearl)& 10 days earlier then expected.Roland is GREAT answered all our questions & sometimes twice.Dondi the general sale mana color (simmering white pearl)& 10 days earlier then expected.Roland is GREAT answered all our questions & sometimes twice.Dondi the general sale mananger made sure the deal was right.Now as for Steve Kackmarek director of finance he stated he could beat my credit union interest rate well he did,from 3.1% on 66 mo. auto payroll bimonthly payment & i had to do the foot work between bank & dealer, to 2.75% one monthly with a 45 day grace payment all at the dealer.GREAT SALE WELL DONE. Thanks from Scott & Margo Miller & children. More

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MY SON RECOMMENDED THAT WE CHECK OUT DANBURY HYUNDAI. IN OUR OPINION THIS IS NOT YOUR TYPICAL AUTOMOBILE DEALER, THIS IS A FIRST CLASS OPERATION. WE ARE COMPLETELY SATISFIED WITH THE PURCHASE OF OUR VEHICL OUR OPINION THIS IS NOT YOUR TYPICAL AUTOMOBILE DEALER, THIS IS A FIRST CLASS OPERATION. WE ARE COMPLETELY SATISFIED WITH THE PURCHASE OF OUR VEHICLE. IT WAS A PLEASURE TO HAVE DEALT WITH HARRY SHAH, DONDI WRIGHT, STEVE KACZMAREK AND JEFF YANCOSKIE; ALL WERE REAL PROFESSIONALS. WE HIGHLY RECOMMEND THIS DEALERSHIP. PATRICIA & JOHN ESPOSITO PEEKSKILL, NY More

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From start to finish, I was truly impressed with this dealership. We were treated like top notch clients. From helping find the options we wanted to helping us decide what was important to have as far dealership. We were treated like top notch clients. From helping find the options we wanted to helping us decide what was important to have as far as warranties, we didn't feel pressured at all. They gave us the information we needed to make informed decisions that we are very happy with. Love the car, love the every other free oil changes the dealership gives and love our decision to use Danbury Hyundai to buy our new car! More

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It was a pleasure working with both Dondi Wright and Scott Salzman. They were both extremely knowledgeable and helpful helping me find the car I was looking for. They gave me several options that fit my Scott Salzman. They were both extremely knowledgeable and helpful helping me find the car I was looking for. They gave me several options that fit my budget and did not pressure me into anything. I would highly recommend Danbury Hyundai to anyone looking to either lease or purchase new vehicles. Great job guys, I look forward to enjoying my 2012 Sonata! More

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This dealership could not do more to make my experience a pleasant one. My salesperson Scott spent time on the different options available with no pressure. He took the time to answer all of my questions a pleasant one. My salesperson Scott spent time on the different options available with no pressure. He took the time to answer all of my questions and concerns. The General Manager also introduced himself to insure I was completely satisfied. Based on this dealerships customer service and that of my Salesman Scott Saltzman I bought a new Hyundai Elanta. More

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First - NO HIGH PRESSURE!!! We met with Joe who took all the time we needed, answered our questions, let my wife and I test drive with no time pressure - we both wanted to experience local and highway drivi the time we needed, answered our questions, let my wife and I test drive with no time pressure - we both wanted to experience local and highway driving in 2 models and he let us go until we were satisfied. Then when we returned, he discussed the options, coices and the price differences. There was no 'how can I get you into this car?" or "what if I..." He thanked us, took notes for himself and we were on our way. A few days later we decided to buy, called him, and he helped even on his day off and when calling one day where he was off at 5PM he was still there with a customer at 6:30. Real dedication. Dondi, the manager who approves deals was fair, had an honest back and fourth and we reached an agreement which I clearly understood the ins and outs of the invoice and the deal. Great Job Danbury Hyundai! More

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Upon arriving I was greeted with a professional manner. I stated the vehicle I was interested in and Dondi Wright brought me to the vehicles he had available. He was very professional and helpful. Answer I stated the vehicle I was interested in and Dondi Wright brought me to the vehicles he had available. He was very professional and helpful. Answered all my questions, calmly and made sure I had all the information needed to purchase that vehicle when I was ready. I would recommend this dealership and Dondi Wright to all my friends and family. More

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