1,351 Reviews
Write a Review1351 Reviews of Steve Mutchler
May 11, 2017
Wonderful customer service Steven Mutchler was my service rep. He was very helpful and knowledgeable. Everyone I dealt with was very pleasant. I will be back to buy my next Hond Steven Mutchler was my service rep. He was very helpful and knowledgeable. Everyone I dealt with was very pleasant. I will be back to buy my next Honda. More
April 24, 2017
It was painless and it was our fourth time back to them. Ron was great to work with from start to finish. He was patient and knowledgeable and so was the manager and finance manager. I was very happy. Ron was great to work with from start to finish. He was patient and knowledgeable and so was the manager and finance manager. I was very happy. More
Other Employees Tagged: Ron Teplitzky
April 18, 2017
My review Anthony Canulli was my salesmen. very nice. low keyed. Came in to purchase a CRVLX and decided to purchase a CrvEx after Anthony described the differe Anthony Canulli was my salesmen. very nice. low keyed. Came in to purchase a CRVLX and decided to purchase a CrvEx after Anthony described the difference between the 2 cars, it was a much better deal with all the extra options I was receiving. I love driving the car I decided to purchase. I spoke to Steven Mutchler of the Service Dept. who was more then helpful, very professional. My experience was very positive. Shirley Sexton More
Other Employees Tagged: Anthony Canulli, Anthony Canulli, Steve Mutchler
April 16, 2017
Buying my 2017 Honda Civic The entire process was most pleasant, thanks to the courteous and helpful attitude of all the employees I came in contact with. There was NO undue pr The entire process was most pleasant, thanks to the courteous and helpful attitude of all the employees I came in contact with. There was NO undue pressure nor annoying gimmicks. More
Other Employees Tagged: Sal Hernandez, Mr. Amwar Guirguis
March 11, 2017
Great service I was very happy with my service. Steve kept me informed on the progress and notified me as soon as it was ready. Everyone was very polite and profess I was very happy with my service. Steve kept me informed on the progress and notified me as soon as it was ready. Everyone was very polite and professional and the establishment was very clean. I would recommend Honda Freehold to everyone. More
Other Employees Tagged: Brad Kessel, Donna
February 15, 2017
Excellent My car was ready on time. Steve explained the service to me which involved both a 15,000 mile service and a brake replacement. Very good with my que My car was ready on time. Steve explained the service to me which involved both a 15,000 mile service and a brake replacement. Very good with my questions. More
February 01, 2017
Get a second opinion when they recommend you for the service Brought my car for regular service, the dealership recommend me for changing the timing belt and fix the spool valve leaking. I told them I did my ti Brought my car for regular service, the dealership recommend me for changing the timing belt and fix the spool valve leaking. I told them I did my timing belt somewhere else before. The inspection report still said that I need to replace the timing belt. This really makes you think if they actually look at your car when they recommend anything. Then, they tell me the spool valve is leaking and if I dont fix it right away, it will make my alternator fail. This sounds so serious so I asked how much and it turns out $1300. So I turn it down since I never see any oil leaking on the ground before. Today, I got a second opinion. I do have a leak indeed; however, I was told that this is such a minor leak and the repair is not necessary. If I have to take care of it, the spool valve gasket is only $15 for the part. $15+ service vs. $1300!! Minor leak that is not necessary vs. immediately attention is needed!!! After these two recommendation, I personally ask myself should I even listen to their recommedation next time! In general, the customer service representative is very nice and friendly. However, I feel they are trained to sell the service like this! Especially those days that they are not busy and do not have much customers! More
January 13, 2017
Great service Sister and I came for service on my 2nd vehicle.. Quality service......Would recommend to family and friends for service and sales....Everyone was fri Sister and I came for service on my 2nd vehicle.. Quality service......Would recommend to family and friends for service and sales....Everyone was friendly and helpful! Fast, inexpensive and thorough service! More
Other Employees Tagged: Don Chandler, Sal Hernandez
December 21, 2015
New Car Purchase Other than an issue with the title which resulted in delayed receipt of my registration, the transaction was pleasant. Joe Malozzi was wonderful (poli Other than an issue with the title which resulted in delayed receipt of my registration, the transaction was pleasant. Joe Malozzi was wonderful (polite, professional and efficient) as were others: Paul Uliano in Finance, Frank and Elaine who both took the time to go over some of the features in my car. The support staff (receptionists) were extremely nice and understanding as well. I would recommend Honda of Freehold to family and friends More
Other Employees Tagged: Frank Digironimo, Joe Mallozzi, Ellaine Roque
August 04, 2015
Fraudulent Practices Dealer promised and continues to advertise free oil changes for the life of your car when you purchase at this dealership. Service does not deliver on Dealer promised and continues to advertise free oil changes for the life of your car when you purchase at this dealership. Service does not deliver on this promise. Tried to charge us twice for oil changes.Service manager poses as a sales managerand tells us the offer is not valid.Do not purchase a car from this dealership and think you're getting free oil changes!We will be going elsewhere for our service on our Honda. More