Steve Monk
Steve Monk at Matthews Mitsubishi Planet PreOwned
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Steve Monk | Page 2

Parts & Service Manager

Matthews Mitsubishi Planet PreOwned

2100 Vestal Pkwy E AB
Vestal , NY 13850

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4.8
136 Reviews
4.8

136 Reviews

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136 Reviews of Steve Monk

March 07, 2024

Dealership Rating
Employee Rating

staff was very friendly, service was good, everything was very clean and very professional, Thanks More

by hatrick90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2024

Matthews Mitsubishi Planet PreOwned responded

Hello, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

March 04, 2024

Dealership Rating
Employee Rating

Quick in and out and gave me a bit of discounts. Labor rate is insane though. More

by spa2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2024

Matthews Mitsubishi Planet PreOwned responded

Hello, Thank you for the 5 Star Review and your business!

March 01, 2024

Dealership Rating
Employee Rating

I like the multi-point inspection. My regular repair garage missed a few things Matthews picked up on. I'm glad they did. More

by KARGO47
Service Time
Recommend Dealer
Yes
Mar 07, 2024

Matthews Mitsubishi Planet PreOwned responded

Hello, Thank you for the 5 Star Review and your business!

March 01, 2024

Dealership Rating
Employee Rating

Friendly staff, good service, and detailed explanation of a needed tire repair prior to requested tire rotation. More

by celticgibs52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2024

Matthews Mitsubishi Planet PreOwned responded

Hi, Thank you for the 5 Star Review and your business!

February 23, 2024

Dealership Rating
Employee Rating

All are very efficient and friendly. I am payed attention to, work is amazing 5+stars More

by pamiehutch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

February 19, 2024

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Employee Rating

They did excellent work in reasonable time and was very nice overall a good place to get work done on your car More

by kwhite7189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

February 16, 2024

Dealership Rating
Employee Rating

Very professional and keep you informed as to progress. Very courteous. I have never had a problem More

by beckyearley1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: i have never had a problem

Feb 27, 2024

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

February 14, 2024

Dealership Rating
Employee Rating

Fast courteous friendly service! I would recommend there service center.Clean and neat no problem More

by bettyandgene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

February 12, 2024

Dealership Rating
Employee Rating

in out nothing to shout about fifteen words atre annoiying strop counting the results AI guy More

by coachcorrigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

February 12, 2024

Dealership Rating
Employee Rating

All addressed transfer requirements were met with excellence in all parts of the contract and were accomplished in the 24-hour cycle. Jeremy Jackson, Sales Consultant, my prime representative in get More

by thallfm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Jackson, Sales Consultant and Sales Dept Mgr.

Feb 27, 2024

Matthews Mitsubishi Planet PreOwned responded

We're glad to hear our Team took great care of you! Thank you for your business and the great review!

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