Steve Lane
Steve Lane at Cassens Chrysler Dodge Jeep RAM
Refer Me

Steve Lane | Page 14

Internet Sales Manager

Cassens Chrysler Dodge Jeep RAM

3333 S State Route 159
Glen Carbon, IL 62034

Contact Me
5.0
136 Reviews

Love to fish. Huge STL Blues and Cardinals fan. I was a PGA Golf Professional for 10 years before getting into the car business. Married with 4 adult children and one teenager still at home.

Dealership Experience

20 yrs, 9 mos

Industry Experience

20 yrs, 9 mos

5.0

136 Reviews

Write a Review

136 Reviews of Steve Lane

November 18, 2017

Dealership Rating
Employee Rating

Great service! As a first time buyer I wasn’t sure what to expect, but Steve and the entire staff were extremely friendly, helpful and made the buying process a bree More

by Aehounsom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jack Gai

Jul 23, 2018

Aehounsom responded

To follow up on my review, I several months later would rate this dealership with negative stars if I had the options to. Immediately following the purchase of my vehicle I had a safety inspection done at not one, not two but three different places and they all said the same thing. This car was sold to me with faulty ball joints and an array of other transmission problems that I wasn't made aware of during the time of purchase. They all said that this car is a literal death trap and they can't believe I didn't die driving this care the distance that I had. We have tried reaching out to them in regards to the issues at hands and they have been extremely rude and refuse to acknowledge their flagrant disregard for the safety of their customers. They will do whatever they can to cover their xxxxx. If you're reading this, save yourself the trouble and buy from a different dealership. If you're wondering why they have so many good reviews on this website, it's because they will pressure you into posting a review immediately following your purchase before you realize there is anything wrong with your car. I would take everything on this website with a grain of salt. P.S. Steve Lane is the specific salesman I was working with

November 02, 2017

Dealership Rating
Employee Rating

Great experience Great customer service our sales guy Steve was very professional with us and did a great job would recommend to All of my family and friends More

by Firdguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dustin Simaytis

October 07, 2017

Dealership Rating
Employee Rating

My jeep We got awesome service. We back and recommendations to all our friends. Steve lane was an awesome salesman. We are very happy with their service. More

by Scooter71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 22, 2017

Dealership Rating
Employee Rating

Smooth process I have a full five star because we were extremely satisfied with our experience buying our new Pacifica Van. The salesman was pleasant, informative, a More

by VanBuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dustin Simaytis

Sep 27, 2017

Cassens Chrysler Dodge Jeep RAM responded

Thank you for the great review! Your positive feedback is very appreciated! Steve is a true professional in every aspect. Thank you for allowing us guide you through your vehicle purchase. Welcome to the Cassens Chrysler Dodge Jeep RAM family!

September 19, 2017

Dealership Rating
Employee Rating

Great experience! We found a car from Cassens on the internet that was extremely reasonably priced that fit our needs. We set up an appointment to take a look at the ca More

by Dkauffman
Friendliness
Price
Recommend Dealer
Yes

September 18, 2017

Dealership Rating
Employee Rating

Very satisfied. Treated very well.. I am very satisfied with my purchase of my vehicle. I did not purchase a new vehicle, it was a used one. The thing I enjoyed the most was that even th More

by CoachK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dustin Simaytis

Sep 18, 2017

Cassens Chrysler Dodge Jeep RAM responded

Thank you for the kind review! Your purchase and every purchase, is very important to us! Welcome to the Cassens Chrysler Dodge Jeep RAM family!

...
14

Dealership Inventory (126 Vehicles)

new 2024 Jeep Wrangler car, priced at $42,997
2024 Jeep Wrangler
new
N/A exterior
8-Speed Shiftable Automatic
4WD
new 2024 Ram 1500 car, priced at $52,243
2024 Ram 1500
new
N/A exterior
8-Speed Shiftable Automatic
4WD
new 2023 Dodge Challenger car, priced at $54,125
2023 Dodge Challenger
new
N/A exterior
Automatic
RWD
new 2023 Dodge Charger car, priced at $54,580
2023 Dodge Charger
new
N/A exterior
8-Speed Shiftable Automatic
RWD
new 2024 Jeep Compass car, priced at $37,810
2024 Jeep Compass
new
N/A exterior
8-Speed Shiftable Automatic
4WD
new 2024 Jeep Grand Cherokee car, priced at $43,741
2024 Jeep Grand Cherokee
new
N/A exterior
8-Speed Shiftable Automatic
4WD