Steve Lach | Page 9

Reliable, hassle free and Honest Service This is my sixth vehicle that I have purchased from this dealership (way back when it was located in Kankakee and now in Bourbonnais). The service is This is my sixth vehicle that I have purchased from this dealership (way back when it was located in Kankakee and now in Bourbonnais). The service is excellent and the experience is unique compared to the other dealers that I have experience with. Equally, the service department and its personnel are excellent and very helpful. I specially want to mention that I was at ease during the entire process of purchasing a vehicle knowing that I was working with Janelle Hindmand. More

Helpful 0

Report | Print

We purchased a 2015 Highlander on 4-1-15 Always had a good experience when buying a car. Worked with Steve for any service.Good relationship with Jason& Steve! We feel these people go the ext Always had a good experience when buying a car. Worked with Steve for any service.Good relationship with Jason& Steve! We feel these people go the extra mile for you. More

Helpful 0

Report | Print

What all dealerships should be like. I have purchased several Toyota Highlanders through this dealership and the reason is very simple. There is absolutely no pressure exerted on the cust I have purchased several Toyota Highlanders through this dealership and the reason is very simple. There is absolutely no pressure exerted on the customer when you are in the process of looking at new models. I have always dealt with Janelle and I couldn't be happier with the advice that she gives and the concern she shows for making sure I find exactly what I am looking for. My wife and I were given very sound advice by Janelle regarding purchasing or leasing and because of her experience, we were able to save a considerable amount of money upgrading to a new 2015 Highlander Limited. The best part of our relationship is that if I had decided to keep my old Highlander, I truly feel that even after the amount of work she put in to find something that she felt we would like, she would have accepted our decision and been just as pleasant as if we had completed the deal. Every opportunity I get to brag about this dealership actually makes me happy. David Bruce Toyota is one of a kind in my book. More

Helpful 0

Report | Print

recall I brought my 2008 Toyota Tacoma in for a recall to respray the frame. Steve did his usually great job of helping me to get to my rental car and when I I brought my 2008 Toyota Tacoma in for a recall to respray the frame. Steve did his usually great job of helping me to get to my rental car and when I picked it up the next day the work was done and it was washed.best service department I've ever used......mike hatch kankakee More

Helpful 0

Report | Print

Courteous, efficient, right price We have dealt with this dealership in both sales and service over a period of years and have found them to be exceptionally courteous, efficient and s We have dealt with this dealership in both sales and service over a period of years and have found them to be exceptionally courteous, efficient and sensitive to concerns about price. Janelle in sales and Steve in service truly stand out. More

Helpful 0

Report | Print

Purchase a new Toyota in less then 45 minutes! Janelle made the transaction very fast and smooth. When our new Avalon was ready for delivery, Janelle took time to explain all the new features of Janelle made the transaction very fast and smooth. When our new Avalon was ready for delivery, Janelle took time to explain all the new features of our new car. When we left the dealership we had a home address in the Navigation and our cell phone was on line all thanks to Janelle. Would buy from Janelle again. More

Helpful 0

Report | Print