Steve LaGesse | Page 6

Very Happy Customer! I was absolutely pleased with this dealership because of the outstanding service I received. I am a first time buyer at the age of 18 and the car I ha I was absolutely pleased with this dealership because of the outstanding service I received. I am a first time buyer at the age of 18 and the car I have now is actually my second car I've been through in the past month and a half. The first car I bought turned out to be no good but with the help of David Bruce, particularly Tony Malzone, I bought a car that I absolutely love! Tony never failed to please me and was able to accommodate to all my needs to allow me to leave the dealership as a happy customer and I would recommend this dealership to anyone with the help of Tony. More

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Tony is AWESOME!! I dreaded going into the dealership, as it has always been a hassle in the past. I was supposed to see Dave, but he had an emergency. I prayed on my way there that if it was meant that as it has always been a hassle in the past. I was supposed to see Dave, but he had an emergency. I prayed on my way there that if it was meant that I got a different vehicle that it would be made possible. God knew I was anxious and he led me to Tony. I went in for another vehicle a little newer than the one I had, and I ended up with a BRAND new car! I am thrilled beyond belief that David Bruce was able to work with Toyota and allow me to finance a new car. I have no idea when the last time I had a brand new car. I am blessed that God led me to you, and will spread the word of the great cars, service and friendly faces at David Bruce. Tony.... YOU ROCK!!!!! More

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Scott was a great help! He told it to me straight, and reached out regularly to see if he could help. A great buying experience! reached out regularly to see if he could help. A great buying experience! More

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I recently purchased a new Toyota FJ Cruiser I spotted on Auto Trader. I worked with Dave Sosnowski, and the service dept. From start to completion of the sale it was the most positive experience I've ever h Auto Trader. I worked with Dave Sosnowski, and the service dept. From start to completion of the sale it was the most positive experience I've ever had purchasing a vehicle. Dave and the entire staff we're professional in every way, very personable, and extremely accommodating of every request. They contacted me when needed to be sure everything would be done correctly the first time. Dave also took the time to be sure the systems in my FJ were configured before I left the lot. I love my FJ, and I know in the future the service will be there when I need it. Don't hesitate to to contact this dealership and Dave. They're AMAZING and you won't be disappointed. More

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What can I say other then this is our third awsume car we have bought from Janelle first was Mint seebring limimited convertable second was Mint Lexus RX300 2003 third is a Very clean Lexus RX300 2002 have bought from Janelle first was Mint seebring limimited convertable second was Mint Lexus RX300 2003 third is a Very clean Lexus RX300 2002 ALL 3 ARE THE BEST RUNNING SWEET LOOKING CARS WE HAVE EVER OWNED!!! Our relations with the David Bruce family has always been a positive one five star product ! five star service dept. We consider David Bruce our vehical provider never been a need to shop around thanks Janelle More

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Friendly attentive staff...very knowledgable, easy to talk to and made us feel like we were very importantant. Great experience! We have bought 4 cars and will continue to go to this David Bruce! talk to and made us feel like we were very importantant. Great experience! We have bought 4 cars and will continue to go to this David Bruce! Also to staff in service department was wonderful! More

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Buying a car from Janelle was buying a car from a person and not someone just trying to make the sale. She made the transaction a relaxed and professional experience with no pressure or game-playing. This i and not someone just trying to make the sale. She made the transaction a relaxed and professional experience with no pressure or game-playing. This is the third Toyota I've bought from Janelle and I'd recommend her to my friends. I also came to David Bruce, because of their fantastic Service Dept. who have taken good care of me for over 15 years. More

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Our efforts in shopping for a reliable vehicle of quality led us to David Bruce Toyota Cadillac in Bourbonnais, Illinois. We have known, respected and trusted the owner for several years however had not had led us to David Bruce Toyota Cadillac in Bourbonnais, Illinois. We have known, respected and trusted the owner for several years however had not had occasion to make a vehicle purchase. It was time to make the vehicle change and we were pleased to meet and work with "Big John" Crawford within the sales department. John provided detailed information and was patient with our numerous test drives and final selection. He performed his job professionally without being the overbearing and aggressive salesperson. We felt genuine support rather than a determined effort to make a sale. John has become a friend and has remained supportive after our purchase. John effectively introduced us to the personnel within the Service Department. The same level of respect and customer concern/care has been found within the service department. A visit to the service area reveals a professionally organized and clean work environment. The Service Department team seeks to create a culture of value with continuing education opportunities regarding your vehicle and the proper use and maintenance of the vehicle. At David Bruce Toyota Cadillac in Bourbonnais, Illinois, the relationships are genuine and the customer service and support is consistently professional. I trust this organization and affirm them as professionals ready to provide professional dealership services. More

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Have been dealing with David Bruce for many of years and have always been satisfied. Service manager Chuck Oliver is great. Janelle is super. She is very personable and knows her cars well. Bruce i have always been satisfied. Service manager Chuck Oliver is great. Janelle is super. She is very personable and knows her cars well. Bruce is like an old friend. Would not purchase from anyone else. More

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I always have excellent friendly service when I visit David Bruce. Sales people are always friendly and courtious. The service department is clean and the personnel are friendly and they complete my ee David Bruce. Sales people are always friendly and courtious. The service department is clean and the personnel are friendly and they complete my eervice in a timely manner. I would recommend this dealership to anyone. More

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