Steve Hernandez

Excellent salesman’ customer service, help and support! . The credit verification process is cumbersome therefore prone to errors, definitely it needs improvement. . The credit verification process is cumbersome therefore prone to errors, definitely it needs improvement. More

by ALF.SALIN1 Verified Customer Verified Customer

Helpful 0

Report | Print

Very good service, excellent customer service and very helpful in all my concerns. I'm happy with my car. helpful in all my concerns. I'm happy with my car. More

by Omahar_55 Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent customer service, they work with us very well and they give us the best options. and they give us the best options. More

Helpful 0

Report | Print

Steven helped me understand the different options I had to better assist me with my decision. He even waited for me when I had to leave promptly for an emergency, we continued once I got back and he picked to better assist me with my decision. He even waited for me when I had to leave promptly for an emergency, we continued once I got back and he picked up right where we left off. More

Helpful 0

Report | Print

When to the dealership to get a quote on my vehicle to trade it in. I got a great price for it and good APR on my new honda civic even though i had a bad credit score. Great service and great people. trade it in. I got a great price for it and good APR on my new honda civic even though i had a bad credit score. Great service and great people. More

Helpful 0

Report | Print

Love the car will recommend to family and friends good and nice people working in Honda and nice people working in Honda More

Helpful 0

Report | Print

Very friendly and informative about the vehicle I was interested in. He’s not like other sales men who just try and sell you any car he made me feel comfortable told me to shop around and gave me his car interested in. He’s not like other sales men who just try and sell you any car he made me feel comfortable told me to shop around and gave me his card. I went and looked around at 2 other dealerships and went back that same day. So glad I got him as my salesman . More

Helpful 0

Report | Print

I had been wanting a Honda Civic for a while so I said today is the day I called they told me come over we will help u get what u want so drove from Harlingen right away Steve came n introduced himself n today is the day I called they told me come over we will help u get what u want so drove from Harlingen right away Steve came n introduced himself n from there on it took off great deal awesome salesperson the best very curious a 10 of10 we made the deal he came n explained everything about the car n helped me set it up,I drove home a very happy customer..I LUV MY ❤️ HONDA..THANK U STEVE HERNANDEZ UR THE BEST..I would definitely recommend u to me friends n fam.Clark Napp Honda# 1. More

Helpful 0

Report | Print

Thank you Steve Hernandez for everything you did for my wife and me. You made it possible to get our car as soon as we could. Everything went smoothly. My wife had an appointment with another sales rep wife and me. You made it possible to get our car as soon as we could. Everything went smoothly. My wife had an appointment with another sales rep but Steve is the one who greeted us as soon as he saw us pull up. He did not discriminate us by the car we drove up in. He took care of us from the start and to the finish. We got the deal we wanted. Thank you Steve for helping us every step of the way More

by TLYNNJULES Verified Customer Verified Customer

Helpful 0

Report | Print

Have bought 3 Honda Accords with Clark Knapp Honda over many years. I have experienced nothing but perfect 10 service ALWAYS….whether auto service, purchasing, or just test driving. On this purchase I was many years. I have experienced nothing but perfect 10 service ALWAYS….whether auto service, purchasing, or just test driving. On this purchase I was assisted by Mr. Steve Hernandez (sales consultant) and Mr. Christian Tostado (Finance Manager)…..both individuals were courteous, helpful, cheerful, funny, compassionate, extremely knowledgeable, and possess the human touch of not pushing me to buy anything…..loved my purchasing experience with them. Every individual that spoke to me at Clark Knapp Honda went beyond the call of duty. Ms. Denise Gonzalez (Agency Manager) at ALLSTATE at Clark Knapp Honda was very helpful and caring during insurance purchasing phase. I have never had a more reliable car than a Honda Accord whether a: (sport….hybrid….or the grand daddy of them ALL The Honda Accord Touring Hybrid)…… I will continue to be loyal customer and welcome anyone to try the experience at Clark Knapp Honda…..you will be treated with respect….they don’t push you to buy only guide you gently through the process…..and above all: THEY ARE REAL GENUINE PEOPLE…… PS: I don’t work for Clark Knapp Honda….I am just a nurse who loves an excellent reliable car…..and only by the EXCELLENT PEOPLE at Clark Knapp Honda 😊👍🙏 More

Helpful 0

Report | Print