Steve Heinze
Steve Heinze at Del Toyota
Refer Me

Steve Heinze | Page 41

Sales & Leasing Consultant

Del Toyota

2945 E Lincoln Hwy
Thorndale, PA 19372

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4.7
427 Reviews

Dealership Experience

33 yrs, 1 mo

Industry Experience

33 yrs, 1 mo

Specialties & Trainings

Sales and Leasing specialist

Platinum Sales Society Winner

4.7

427 Reviews

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427 Reviews of Steve Heinze

April 29, 2018

Dealership Rating
Employee Rating

No hassle sale This dealership has always operated as a professional dealer and I always was treated with the utmost respect by everyone. Steve gave us quality serv More

by DONNB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 13, 2018

Del Toyota responded

At Del Toyota, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 28, 2018

Dealership Rating
Employee Rating

Great experience We had most of the leg work done before we arrived (via phone & email with Nikki, who was great) but the moment we stepped into the dealership we were More

by WALTLGLAZIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nikki Dougherty , Ed Torres

Jul 13, 2018

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 27, 2018

Dealership Rating
Employee Rating

Consistently great service All my visits to Del have been great. My work is done based on my needs and everything is explained to me clearly. I recommend this dealership to all More

by MATHDJM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Abbie Hamid

Jul 13, 2018

Del Toyota responded

We appreciate the kind words and rating! Thank you for choosing Del Toyota. We look forward to seeing you again in the future! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 27, 2018

Dealership Rating
Employee Rating

Soooooo fast & easy to lease a new car! I just leased a new Toyota Highlander in the area we recently moved to, and wow, what a great customer experience! The negotiation was reasonable, fa More

by TimMurphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Lopez , Angel Lewis

Jul 13, 2018

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 25, 2018

Dealership Rating
Employee Rating

Amazing Service Department From start to finish seamless everything went very well Brent is a top notch mechanic Jerry took care of things no hassle no pressure and the girls b More

by Prime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Lopez, Patrick Donlon, Josh Albright, Nikki Dougherty , Tyree "Majik" Allison, Nick Abbattista, Al Demsky, Angel Lewis, Brittany Mcdaniel

Jul 13, 2018

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 23, 2018

Dealership Rating

I had very helpful sales and setup assistance. The technology assistance/setup was very helpful. It explained & completed the sales transaction on a bright upbeat note. The staff were pleasant, pe More

by Ftreacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Lopez, Sean Karkoska , Angel Lewis, Brittany Mcdaniel

Jul 12, 2018

Del Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 22, 2018

Dealership Rating
Employee Rating

Awesome service. Love this dealership. I had an awesome experience. My appointment was changed at my request without an issue. They accommodated my request. I More

by RABBITYUBBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jared "The Champ" Bell, Jerry

Jul 12, 2018

Del Toyota responded

Thank you for this wonderful review! We look forward to your next visit. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 16, 2018

Dealership Rating
Employee Rating

Pleasant and quick We bought 2 vehicles, Steve and the rest of the team worked well with us in getting what we wanted for the price we wanted. The experience was pleasan More

by Troyadriana98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Karkoska , Angel Lewis

Jul 12, 2018

Del Toyota responded

Thank you for this wonderful review! We look forward to your next visit. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 16, 2018

Dealership Rating
Employee Rating

Thank you Steve and Angel were wonderful. The whole process was great and painless! As always, I love working with Toyota and I loved my Toyota car! More

by Carrev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Angel Lewis, We worked with a wonderful man at the end for our final paper work but can’t seem to find his name here or remember it.

Jul 12, 2018

Del Toyota responded

Thank you for this wonderful review! We look forward to your next visit. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 12, 2018

Dealership Rating
Employee Rating

Car was in for warranty work Dropped my car off had loaner ready so I was in and out quickly. When car was finished they did excellent job on the work. More

by MARYANNFLACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jerry in the service department

Jul 12, 2018

Del Toyota responded

Thank you for the great review, it means a lot to our dealership. Please come visit Del Toyota if you need anything else, be it service or sales! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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