Steve Hauser | Page 2

I purchased 2 Sprinter vans supposedly for the same price. It tursn out that, without being told, one of them was at 14% interest. I complained about the contract and I was told by the sales manager, t price. It tursn out that, without being told, one of them was at 14% interest. I complained about the contract and I was told by the sales manager, through a voice message, simply pay off early and you won't be responsible for the extra interest. I have called 3 more times to speak with him and no returned calls. I took the sales person's word on the contract for the second van. It turns out after complaining that he never looked at the paperwork either and that he did not know it was at 14%. I trusted him because the first van went smooth. I simply asked for the same package and he said he had it. I ran in signed a few papers, none of which explained the terms of the loan, and left with the van. It was not until a few week later that I saw the payment was quite a bit higher than the original van. I am in the business of selling products that a lot of people use thes vans for. I have a facebook with over 85,000 people tha you can guarantee that I will let people know how I was dealt with at LN MBZ. More

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