Steve Harvell
Steve Harvell at Southern Chevrolet
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Steve Harvell | Page 20

Express Advisor

Southern Chevrolet

3412 Western Branch Blvd
Chesapeake, VA 23321

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4.7
244 Reviews
4.7

244 Reviews

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244 Reviews of Steve Harvell

January 04, 2024

Dealership Rating
Employee Rating

Dealership was great but the Service Rep Nancy was rude and short the entire interaction. Had another customer paperwork stapled to my paperwork, I had to call her for updates and when she answered she act More

by 94CMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I give Nancy 1 Star.

Jan 09, 2024

Southern Chevrolet responded

"94CMC" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 29, 2023

Dealership Rating
Employee Rating

Clean comfortable friendly. Disappointed in the continuity of service from previous dealership . When I bought the car there was an outstanding chip on back order. Still wait More

by JCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2023

Southern Chevrolet responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 19, 2023

Dealership Rating
Employee Rating

They have great service they're very responsive, patient, polite and attentive, I highly recommend them!!! More

by Mfeld418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2023

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 18, 2023

Dealership Rating
Employee Rating

Service team especially Steven he was great! Very knowledgeable and helpful will use him again More

by kassie004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2023

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 16, 2023

Dealership Rating
Employee Rating

Outstanding service and professionalism Will continue to use this location for my future service needs More

by T_LAW1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2023

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 16, 2023

Dealership Rating
Employee Rating

Outstanding service provided and the service agent was thorough and consistent with updates. Highly recommended More

by robertmendoza73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott in service

Dec 27, 2023

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 15, 2023

Dealership Rating
Employee Rating

This is the worst dealership on the planet. They don’t care about the customer at all. Just trying to make money no matter what More

by kokojones56@otlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 15, 2023

Southern Chevrolet responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

December 15, 2023

Dealership Rating
Employee Rating

Once the parts came in, installment was quick and easy. My vehicle was in and out same day. More

by Baby Chewie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2023

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 13, 2023

Dealership Rating
Employee Rating

Very professional and very friendly all work was done in a timely manner everything was explained clearly More

by CECRABTREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Robertson

Dec 14, 2023

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 13, 2023

Dealership Rating
Employee Rating

I am very pleased with the help that I receive from the time I drove in and the time they finish. Thank you. More

by BOWLER290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2023

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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