Steve Entrott | Page 2

Looking for new truck and found the ford ranger Went to dealer to look at the new ford ranger, test drove the truck and fell in love with the truck. I ended up purchasing the ranger. Went to dealer to look at the new ford ranger, test drove the truck and fell in love with the truck. I ended up purchasing the ranger. More

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Wow I own a Ford ! So far so good . First new Ford ever , hope it works out. I have owned 6 new GM trucks before I bought this one .I didn’t have any big problems throu So far so good . First new Ford ever , hope it works out. I have owned 6 new GM trucks before I bought this one .I didn’t have any big problems through the years .Rust on the other hand bothers me . I brought the 4 year old truck to the dealership, they took pictures and told me they would get back to me , they never bothered seeya GM ! Time will tell. I really enjoy my F150 . More

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First time I felt good about buying a new vehicle! I went in having already done my homework. I know which vehicle I wanted and the price I should be paying and what my trade was worth. I expecting smo I went in having already done my homework. I know which vehicle I wanted and the price I should be paying and what my trade was worth. I expecting smoke and mirrors with added fees and charges and didn’t get any! Gary Goodman was so easy to work with. He’s a regular guy like me and that made me feel comfortable. He was extremely knowledgeable about the truck. Jim Robertson was great too. He did a great job explaining the extended service plan. It was great dealing with Steve Entrott as well. He did his best to get me every dollar that my trade was worth. This was the first time I felt good about buying a new vehicle...price, friendliness, comfort and knowledge, got it all here. More

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Like Family Dan Merrill is always responsive to our desires! Sometimes we have complicated vehicle transactions; other times we have Passions for vehicles. Today Dan Merrill is always responsive to our desires! Sometimes we have complicated vehicle transactions; other times we have Passions for vehicles. Today was one of those passion days. The entire staff made the process straightforward, easy, and fast. Leah was great in finance. Shout out also to the service department who takes the time to listen to our concerns, and understands our needs. We always feel like family whenever we walk through the doors. More

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Nicest car on the road I love my car ! Lee was great. The only thing is that, because my car is from Canada, there is no front license plate attachment to place the plate. I love my car ! Lee was great. The only thing is that, because my car is from Canada, there is no front license plate attachment to place the plate. Lee said he would order me one. I'll update once that happens :) More

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Accomidating Very responsive to my requests. Listened well and researched options. Found the experience to be pretty simple. No pressure sales and lots of patienc Very responsive to my requests. Listened well and researched options. Found the experience to be pretty simple. No pressure sales and lots of patience. Everyone was very pleasant. More

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Great experience on upgrading my truck. I was very pleased with Rowe on their willingness to work with me. Their cooperation allowed me to get the truck I wanted at a great price. Salesman w I was very pleased with Rowe on their willingness to work with me. Their cooperation allowed me to get the truck I wanted at a great price. Salesman was up front and honest which I also appreciated greatly. More

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Great experience The staff was great, very friendly and helpful. Dan was amazing he took very good care of us. This is the second car we have purchased at Rowe and wil The staff was great, very friendly and helpful. Dan was amazing he took very good care of us. This is the second car we have purchased at Rowe and will be going back. I would definitely recommend anyone looking for a new car to visit Rowe Auburn. More

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Creatively met our not-so-straightforward car-buying needs My daughter and I came in with two used cars -- one of which was not so gently used! We wanted to leave with two vastly newer cars, but, had a specifi My daughter and I came in with two used cars -- one of which was not so gently used! We wanted to leave with two vastly newer cars, but, had a specific combined price point we needed to make it work. Well, Dan, Steve, Jim and Mark got super creative, worked with us on financing and options, and made the whole thing work! It took quite a lot of their effort, and more than a little time. Throughout all of the iterations, there were jokes, laughs, groans (ugh, misspelled my name on ALL the paperwork ... let's reprint it !) -- and always easy-going and no pressure. We knew what we needed, and they did a fabulous job meeting our needs. Definitely a great overall experience, and so happy with our two new vehicles (mine is the one pictured). These are my 6th and 7th cars from Rowe -- I can always count on them to work with me! Related side note: the service department has also been excellent to work with, we trust them with our cars. We tried others, learned hard and costly lessons, and now won't go anywhere else. More

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Excellence Extremely helpful, motivated, knowledgeable staff. We were impressed with how dedicated the team was helping us find the right car, get the right pri Extremely helpful, motivated, knowledgeable staff. We were impressed with how dedicated the team was helping us find the right car, get the right price and get financed. Never had a better car buying experience. Thank you! More

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