Steve Bullock | Page 19

Excellent and efficient service by Steve Immediately was met at entrance by my service person. Information gathered and service was started. I was kept informed about my service/ additional i Immediately was met at entrance by my service person. Information gathered and service was started. I was kept informed about my service/ additional issues needed attention. I was on my way home in the estimated time of completion of service. A very pleasant experience. I also had time to look at new cars More

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Thank you Steve Steve provided excellent customer service. He walked me through the process and was able to get my truck fixed much sooner than I expected. Thank yo Steve provided excellent customer service. He walked me through the process and was able to get my truck fixed much sooner than I expected. Thank you More

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Great Experience Very nice and clean!! Steve was a great help very professional!! I only needed to bring my car in for the recall on the airbags, but definitely will r Very nice and clean!! Steve was a great help very professional!! I only needed to bring my car in for the recall on the airbags, but definitely will return! More

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Prompt and courteous service Steve was very professional and courteous. The car was ready when he said. He came to us during the service to advise us of a belt that was needing Steve was very professional and courteous. The car was ready when he said. He came to us during the service to advise us of a belt that was needing to be replaced and I appreciate that information. More

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I needed service Steve was great. He was attentive and on top of everything. I’ve been going to Arrowhead Honda for 20 years and I am always pleased with the service. Steve was great. He was attentive and on top of everything. I’ve been going to Arrowhead Honda for 20 years and I am always pleased with the service. More

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Great Buying Experience I wanted to tell everyone about the outstanding buying experience I had at Arrowhead Honda. First, Brian, my Sales Expert, came in on his day off beca I wanted to tell everyone about the outstanding buying experience I had at Arrowhead Honda. First, Brian, my Sales Expert, came in on his day off because of a scheduling error on the appointment I made. But no matter to Brian, he was there anyways! He quickly brought the exact car we we're looking for out to us and began showing the exciting features. After the test drive Brian sat us down to discuss numbers. There were no surprises and no hiden fees. Everything was on the table and explained in plain English. Once we settled on a price Brian introduced us to Jeff the Finance Manager. Jeff was equally professional in explaining the financing and patiently answering questions about warranty options. And believe me like everyone else we had a ton of questions! The drop everything, bend over backwards, care beyond words that my wife and I received throughout the buying process has made me want to tell others of the awesome experience we had! More

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Knowledge is Power The Service Representative , Steve Bullock, was knowledgeable, on time, helpful, and pleasant. He took his time to explain the meanings of the various The Service Representative , Steve Bullock, was knowledgeable, on time, helpful, and pleasant. He took his time to explain the meanings of the various instrument panel symbols so that in the future we would know when it is important to bring the car to a service center. He also explained how a car, though low on mileage, can still began to have problems with brake fluid, oil, filters, etc. He anticipated the situation and prepared us for what some of the things could be found that would need attention. He also made sure we got the "perk" of a washed car. That was invaluable as the car has a travel carrier on top and cannot go through an ordinary car wash. The service was done well and the recall on the model repaired. Every employee we came in contact with was friendly and helpful! More

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great We have had numerous vehicles with Honda and have always been very satisfied with your service dept.! Everyone is very helpful and very nice and the We have had numerous vehicles with Honda and have always been very satisfied with your service dept.! Everyone is very helpful and very nice and the work was always done in a timey manner. More

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Fantastic! The Service Dept. guys are wonderful: Steve Bullock, Tom Urbina , Brandon Whitaker & Kevin Proo, and so are the Parts Dept. guys. You are never given The Service Dept. guys are wonderful: Steve Bullock, Tom Urbina , Brandon Whitaker & Kevin Proo, and so are the Parts Dept. guys. You are never given a "hard sell" for services. Explanations are given in a clear manner, recommendations given for necessary repairs/ services, etc. The Saturday hours for minor repairs/ oil changes is great. Love the shuttle service.. I have used the shuttle service to take me to and from work- so I did not have to take time off to have my car serviced. I have been a customer for the last 18 years. Highly recommend!! More

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Steve gives great customer service. Steve is always courteous and well informed about the condition of my vehicle. He is prompt and keeps me updated on what is going on with my car. Steve is always courteous and well informed about the condition of my vehicle. He is prompt and keeps me updated on what is going on with my car. More

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