Steve Berman | Page 3

The process of buying out my leased vehicle took 1 hr and 30 min. In my opinion this is WAY too long. 30 min. In my opinion this is WAY too long. More

by DBARENBRUGGE Verified Customer Verified Customer

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Steve Berman and Patrick were great to work with! Test drive was very enjoyable and had all my questions answered. Randall was very quick with the financing paperwork and ran through multiple scena Test drive was very enjoyable and had all my questions answered. Randall was very quick with the financing paperwork and ran through multiple scenarios with me to run the numbers. Had a great experience and drove home happy! More

by steve.bancroft.14 Verified Customer Verified Customer

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Carlos and everyone in the dealership are always super nice and accommodating. I could not recommend them enough. nice and accommodating. I could not recommend them enough. More

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I received detailed information about my options. That was helpful in making the right choice. That was helpful in making the right choice. More

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We had a great experience delving into the EV world with the sales team truly working together as a team and shared knowledge. the sales team truly working together as a team and shared knowledge. More

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I have never had an issue and they are very professional and take care of their customers and take care of their customers More

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Friendly helpful willing to help you out in anyway get you the car you like. Steve really goes out of the way for the buyer,so you can leave the dealership happy and glad you came. Thanks Friend and KIM. you the car you like. Steve really goes out of the way for the buyer,so you can leave the dealership happy and glad you came. Thanks Friend and KIM. More

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Steve was great to work with. This is my 3rd car from this dealership so I think they are great! This is my 3rd car from this dealership so I think they are great! More

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Steve answered all of our questions and made us feel at ease with no pressure. I would definitely recommend him to others. ease with no pressure. I would definitely recommend him to others. More

by LKYBARTAS Verified Customer Verified Customer

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I just bought a Pacifica from Steve at Bill Kay. I was a disappointed in Steve. He added swat to my car without telling me that it was $1200. Also my car had a lot of scratches on it and it was sup I was a disappointed in Steve. He added swat to my car without telling me that it was $1200. Also my car had a lot of scratches on it and it was supposed of been detailed. I saw the car when it first came in and hadn’t been cleaned up yet. Instead of him pointing out the scratches to me he said nothing. I signed the paperwork on the car, and as I was leaving notice the scratches, there were a lot of them! I went back in and mentioned it to Steve, and said I would like them repaired. That’s when he told me that they had been on the work order. Steve did say they would buff out the scratches. I went home and read the paperwork over and realized I had been charged $1200 for swat. I called and asked for an appointment with the manager. I spoke to Donnie Jorman. He could not have been nicer. There was no fighting involved. He took care of all of the problems with my car. Donnie made what could’ve been a very bad experience a very good one. Donnie was the one that made sure all the scratches were off of my car. He took swat off no problem! I would definitely buy a car from Bill Kay again, knowing that I will be well taken care of. More

by bstuart Verified Customer Verified Customer

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