Steve Barba | Page 21

To the Awesome Folks at Jacksonville Subaru, Thank You!! I would like to commend and recommend the staff of Jacksonville Florida Subaru, The 2 sales associates that helped me (Bruce and Steve) as well as the I would like to commend and recommend the staff of Jacksonville Florida Subaru, The 2 sales associates that helped me (Bruce and Steve) as well as the Finance manager (AJ) were not only friendly and professional but also had an impressive knowledge of all the options on my new Outback Limited and went out of their way to make sure I was comfortable using them before I left, Thank You! More

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Steven Barba I had the pleasure of meeting, and working with, Steven Barba. He was most pleasant and informative. The atmosphere was pleasant and relaxed at the I had the pleasure of meeting, and working with, Steven Barba. He was most pleasant and informative. The atmosphere was pleasant and relaxed at the dealership. On MON/01JAN2018 I test drove a 1997 BMW Z-3 which I decided to conditionally purchase contingent upon evaluation by the local BMW dealership (NB. all the while I was captivated by the 2017 Subaru BRZ on display in the showroom). The following day I took the Z-3 in and learned from an experienced mechanic that there were several costly repairs needed (NB. about 2K's worth), but he recommended passing on the car. I expressed this to Steven and he indicated that the dealership was willing make the needed repairs and lower the asking price accordingly. I passed on this simply because it was apparent to me that one or some of the previous owners (NB. seven in all) had not properly taken care of the car and it would be problematic to own such a car. Then I expressed to Steven that I wished to test a BRZ when the very cold weather had passed. He was gracious, understanding and quickly refunded my $1,000 deposit on the Z-3. On Mon/08JAN2018 I returned to the dealership to test drive a BRZ. Again, Steven was most accommodating and the test drive was a fine experience. I bought the 2017 Crystal White Subaru BRZ that was on display in the showroom that afternoon. Had forgotten how involved the purchase process is, but Steven and AJ walked me through the "paperwork drill" nicely and efficiently. I will be taking possession of my new car this MON/15JAN2018 (nb. this was my choice of which Steven was very supportive) so I can get all the "necessary preparations/details" in order. Peace, Rev. Fr. Alan E. Bower, Catholic Chaplain UF HEALTH SHANDS HOSPITAL @ UF (Gainesville, FL) More

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Excellent salesperson and dealership! We visited many dealerships before purchasing a Subaru. Our salesperson, Steve Barba, gave us so much information about the car without making us feel We visited many dealerships before purchasing a Subaru. Our salesperson, Steve Barba, gave us so much information about the car without making us feel pressured to buy. He stayed after hours to show us how to use the Navigation system and all the features on the car. Our car was used and the manuals were missing but Steve called within a day to tell us they had us a set. Each time we have brought the car in he has checked with us to be sure we had everything we needed. Best salesperson we have ever worked with. He has gone above and beyond. The finance manager even gave us special Subaru gifts. Wow! I have never been so spoiled and treated like this at any other dealership. The dealership is clean and has a great waiting area with coffee, water, and snacks. Customer service like this is a very rare find in today's world. Thank you! We Will Back! More

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Great experience! Steve was very friendly, not pushy, got me a great deal on my trade in and was able to get me into the car I wanted with an amazing warranty at a grea Steve was very friendly, not pushy, got me a great deal on my trade in and was able to get me into the car I wanted with an amazing warranty at a great price. Mike was also very nice to deal with, he didn't try to sell me on a bunch of stuff I didn't need and was able to cut the financing rate my bank gave me in half. More

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Not the typical experience Just yesterday we purchased a 2018 Outback Premium for my wife, one happy lady since that has been her dream car for years. We are very impress with t Just yesterday we purchased a 2018 Outback Premium for my wife, one happy lady since that has been her dream car for years. We are very impress with this dealership and it staff. We initiated by calling the dealership. In minutes we had an appointment set up with Steven Barba. His extensive knowledge of the vehicle features and ability to succinctly explain those features functionality to us was a key element that along with his great personality, never pressuring us and meeting our needs, helped us to make a final decision to purchase this outstanding vehicle. Steven even recommended to drive to my wife's work to test it again, which we did. He also found us the exact colors we wanted on interior and exterior. The fact that Steven never spoke negatively about the other type of vehicle or dealership when we mentioned to him that we were looking into another vehicle and were undecided, tells a lot about the man's character, and we respect that. Just so everyone knows, this dealership is not the typical large noisy and always full of people place; this dealership is like small layback town versus a large highly trafficked city. Loved the place and the staff. Thanks Steven and Mike for giving us a great experience and the best deal on this outrageously nice vehicle. Now I'm the one jealous. I would definitely recommend that anyone looking for a Subaru in Jacksonville visit Subaru of Jacksonville on Atlantic Blvd and ask for Steven Barba. More

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2018 Outback I had done my research on the internet and need to visualize automobiles to make my final decisions. Steven B. meant with us and answered all my que I had done my research on the internet and need to visualize automobiles to make my final decisions. Steven B. meant with us and answered all my questions. He was very knowledgeable and professional. There was no pressure just answers. More

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Wow...I am blown away I am the proud driver of a new Subaru Legacy Sport, and it was a delight to work with the team at Subaru of Jacksonville. This statement packs more po I am the proud driver of a new Subaru Legacy Sport, and it was a delight to work with the team at Subaru of Jacksonville. This statement packs more power when you consider it's coming from a single woman who has severe Post Traumatic Car Salesmen Syndrome! These guys are caring and did not treat me in a demeaning way, as other dealerships in town have. Quite the opposite. When I realized there had been a mistake, they immediately made it right. They went above and beyond the call of duty to meet my needs. Thank you Daniel, Steven and Jerry for helping me walk through my fears so I can drive a beautiful new car that is perfect for me. More

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Checking out crosstreks First time stopped in today to drive a Crosstrek. Steve was very knowledgeable and answered all my questions. Very low pressure and friendly. Would r First time stopped in today to drive a Crosstrek. Steve was very knowledgeable and answered all my questions. Very low pressure and friendly. Would recommend buying a car from him anytime!! Thumbs up!!! More

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Salespeople were very helpful and LISTENED!! I was looking for a 2017 base price Forester in white, however, none available but salesperson showed me a silver limited 2017 which he insisted I t I was looking for a 2017 base price Forester in white, however, none available but salesperson showed me a silver limited 2017 which he insisted I try it. We went for a drive and I fell in love with it. He was very patient in explaining what I was getting for the money (a good price), and also took the time to explain each "extra" item. Since I had initially visited with another salesman, Steve included him in the sale. I like the team effort shown throughout and LOVE MY NEW FORESTER!! Lynn K. More

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Outstanding from start to finish Visited four ( Hyundai, Mazda, Honda, Toyota ) other dealers prior. Some were high pressure, some were not professional.....no product brochures or l Visited four ( Hyundai, Mazda, Honda, Toyota ) other dealers prior. Some were high pressure, some were not professional.....no product brochures or low product knowledge. Steve Barba was our salesperson. He was low pressure, very knowledge of the product, helpful and professional. He listened to our criteria, then looked at the Forester, did the test drive, reviewed the standard equipment plus options. Steve showed us all areas of the car.....engine compartment, trunk, interior and explained what was there and how it worked. He was by far the most knowledgeable and professional of all the dealers we visited. Sabino Martinez greeted us upon arrival and got us started until Steve was available....another excellent, friendly, professional. The finance manager, Mr. A. J. Miller was equally professional....friendly, fast, and proficient. Overall the experience was excellent....and we are happy with the car. More

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