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Stephon Ross

Overview Reviews (141) Inventory (379)

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Stephon Ross

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Stephon Ross | Page 2

Sales Consultant

Nissan of Richmond

11401 W Broad St
Richmond, VA 23233

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4.9

141 Reviews

Overview Reviews (141) Inventory (379)

Dealership Experience

1 yr, 2 mos

Industry Experience

1 yr, 2 mos

4.9

141 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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141 Reviews of Stephon Ross

April 15, 2024

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Employee Rating

Very happy with the service Stephon and James provided. Excited about having a brand new car Excited about having a brand new car More

by 4desijohnson

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James

Helpful 0

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Apr 15, 2024 -

Nissan of Richmond responded

Desi, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Stephon and James met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Jennifer Herrera Owner Loyalty Manager

April 03, 2024

Dealership Rating

Employee Rating

Great job! Very polite! Honor the online pricing. Had an overall great experience 10/10 recommend!!! Very polite! Honor the online pricing. Had an overall great experience 10/10 recommend!!! More

by Noja Bottle

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Apr 04, 2024 -

Nissan of Richmond responded

Noja, We are very happy to hear provided you with such a positive experience! Stephon and our team sincerely value your business and look forward to your next visit. Jennifer Herrera Owner Loyalty Manager

April 01, 2024

Dealership Rating

Employee Rating

Stephon was very friendly and really showed us that our best interests were in mind. best interests were in mind. More

by Tara Diy

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Apr 02, 2024 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Stephon here at Nissan of Richmond. Jennifer Herrera Owner Loyalty Manager

March 30, 2024

Dealership Rating

Employee Rating

Mr. Ross was very knowledgeable about the vehicle. Provided excellent customer service and gave awesome attention to detail. Provided excellent customer service and gave awesome attention to detail. More

by sheraemullins

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Mar 30, 2024 -

Nissan of Richmond responded

It's great to hear that Stephon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

March 28, 2024

Dealership Rating

Employee Rating

Nissan of Richmond is a great place to buy a car in Richmond. Stephon is great to work with. Richmond. Stephon is great to work with. More

by Sbanks

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Mar 28, 2024 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Stephon and our team, and we look forward to working with you again. Jennifer Herrera Owner Loyalty Manager

March 28, 2024

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Employee Rating

Stephon did a wonderful job trying to get my into a good car thank you again car thank you again More

by JuanitaHenderson54

Recommend Dealer

Yes

Helpful 0

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Mar 29, 2024 -

Nissan of Richmond responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jennifer Herrera Owner Loyalty Manager

March 27, 2024

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He was so awesome you need a vehicle stop by and see him. He is the best !!! He is the best !!! More

by Jenny

Recommend Dealer

Yes

Helpful 0

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Mar 27, 2024 -

Nissan of Richmond responded

Thank you, Jenny, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Nissan of Richmond are glad to have you as a customer. Jennifer Herrera Owner Loyalty Manager

March 25, 2024

Dealership Rating

Employee Rating

Stephon was a awesome person. He helped me answer educated me to get the car I wanted thank you He helped me answer educated me to get the car I wanted thank you More

by kathylugo55

Recommend Dealer

Yes

Helpful 0

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Mar 26, 2024 -

Nissan of Richmond responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Kathy, for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

March 23, 2024

Dealership Rating

Employee Rating

I had a nice experience with stephon ross i would recommend him with my friends to come business with him recommend him with my friends to come business with him More

by Dennis

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Mar 24, 2024 -

Nissan of Richmond responded

Thanks, Dennis, for your feedback on your recent visit to Nissan of Richmond. It's great to hear that we were able to assist you and that you had such a positive experience. Jennifer Herrera Owner Loyalty Manager

March 18, 2024

Dealership Rating

Employee Rating

Very considerate and consistent. They were extremely diligent in making the deal . Great salesman and dealer. They were extremely diligent in making the deal . Great salesman and dealer. More

by demetriuslassiter33

Recommend Dealer

Yes

Helpful 0

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Mar 18, 2024 -

Nissan of Richmond responded

Demetrius, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jennifer Herrera Owner Loyalty Manager

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