Stavros Orsaris | Page 20

Excellent Customer Service I would highly recommend this dealership! I came in to help my son purchase a car for himself. I had no intention to buy a second car for myself, but I would highly recommend this dealership! I came in to help my son purchase a car for himself. I had no intention to buy a second car for myself, but that's what happened! I don't recall any names, but I will never forget the warmth and professionalism I experienced. Thank you Victory Mitsubishi! I love my new 2019 Outlander Sport! We're still waiting for my son's finders fee that you promised us. What's up with that? Tracey Brannigan More

by terrellbrannigan Verified Customer Verified Customer

Helpful 0

Report | Print

service manager was excellent the facilities were very bad, as a new owner i may discourage potential purchases due to how run down the service department is or have my work perfo the facilities were very bad, as a new owner i may discourage potential purchases due to how run down the service department is or have my work performed in another suitable location. This ine is dark cold and cheap not at all what i would expect More

by LARRYMARAJ Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent We just bought a brand new silver 2018 Mitsubishi Outlander from Victory Mitsubishi, which is actually our 4th Mitsubishi. We have gotten the most rel We just bought a brand new silver 2018 Mitsubishi Outlander from Victory Mitsubishi, which is actually our 4th Mitsubishi. We have gotten the most reliable and affordable service from these cars over the last 20 years. The staff is very informed, from Cynthia (who was our 1st contact), to Akbar ( sales rep), to Stavros & Pete (Mgrs) and last but certainly not least Yessica (Fin, Advisor) all made our purchase very comfortable. More

by OCALLEN63 Verified Customer Verified Customer

Helpful 0

Report | Print

Mitsubishi purchase Thank you Stavros and Peter for assisting me with purchasing a 2019 Outlander Sport. We LOVE the car Price was great and experience was perfect. Thank you Stavros and Peter for assisting me with purchasing a 2019 Outlander Sport. We LOVE the car Price was great and experience was perfect. More

Helpful 0

Report | Print

Very pleasant car buying experience Great customer service, overall a friendly and pressure Free environment where to shop for an automobile, whether you are on the market for a new or u Great customer service, overall a friendly and pressure Free environment where to shop for an automobile, whether you are on the market for a new or used car More

by CDERED Verified Customer Verified Customer

Helpful 0

Report | Print

Fast and efficient Was taken care of quickly and professionally in a timely and orderly fashion and also provided with a customer lounge and vending machine. Third visit Was taken care of quickly and professionally in a timely and orderly fashion and also provided with a customer lounge and vending machine. Third visit and still meets my approval. More

by DSNY091211 Verified Customer Verified Customer

Helpful 0

Report | Print

Awesome customer service The team made me feel like family. Took the time to explain in detailed whats best for me. They did not rush me to make a decision. Both Jose's , davi The team made me feel like family. Took the time to explain in detailed whats best for me. They did not rush me to make a decision. Both Jose's , david and jessica. Where great. Stravos went above and beyond to accomadate my needs. Thank you Sonia escalante More

by escalantejulio Verified Customer Verified Customer

Helpful 0

Report | Print

Summurization of Victory experience I found the service to be delightful. The agent, Akbar Branch, who provided the service was excellent, patient, understanding and very resourceful. He I found the service to be delightful. The agent, Akbar Branch, who provided the service was excellent, patient, understanding and very resourceful. He explained and provided all of the information about the car, providing information which enabled me to decide between the previously owned vehicle I originally came there for and a new car. I was allowed to change cars as well. The manager, Stavros Orsaris, as well as the finance department, Yessica Vallejo, was more than helpful along with the manager and the gentleman who drove me to the other site to empty my old car. Based on the service I received , I would recommend this dealership. More

by ccrolle Verified Customer Verified Customer

Helpful 0

Report | Print

Worst experience at a dealership, read why avoid this dealer went there two days in a row, first day I was offered to trade in my vehicle of $195 a month that is almost paid off for a bmw 2011 with 30k miles mor went there two days in a row, first day I was offered to trade in my vehicle of $195 a month that is almost paid off for a bmw 2011 with 30k miles more for a payment of $450 a mint, I declined. I was told bring someone with good credit to co sign , so I begged my sister whom has 720 credit score, she went in and the cars they had advertised for $15,000 when to the lowest price of 19,257 . That was not including taxes and dmv fee, once they ran her credit . I felt like hey they are trying to raise the price of the vehicle cause my sister would get approved. I declined that offer and they told me to get a used vehicle , but I would not have a single rebate, fine so I counter offered and stated I do not mind I’ll choose a car that’s used but please raise the offer for my vehicle $500 more as they are offering me the lowest price on kbb for my car which works just fine. Then they gave me a run around that they needed approval from someone that they would call me next day. This is not only to mention that the sales person Brianna lost my sisters identification in the process and stated she was looking for it when she clearly kept speaking to her colleagues and laughing up a storm. Finally I called today first to ask for my sister identification and was told by David that sales person Brianna and himself were looking for it and that they would give me a call back if they found it, I brought up the car situation and then David responded I was waiting to see if you guys wanted to go through with it, I cleared it up and told him “ didn’t your finance guy tell me he would call me today once he got an approval for the increase in payment for my car, he said give me a second I would call you right back. im waiting to see but so far horrible experience, not only that they undervalue your vehicle to ensure you take out a bigger loan, most of the positive reviews here most be people whom couldn’t really get a car and were finally approved but people whom have the resources and knowledge on how financing and buying a automobile work don’t fall for these traps. Guys beware and please take my advice bring in your own copy of your identification so that they don’t loose it. I went there two days in a row, first day I was offered to trade in my vehicle of $195 a month for a 2011 bmw with 100,000 miles and it would cost me close to $500 a month. I declined and they stated a better deal would be mad if I got a co-singer, I did my sister with 720 credit score. They lost her license and were not able to replace it , they then used the excuse that they were to busy to worry about my sisters license and we decided to go elsewhere and avoid the headache as they sales manager Joseph was being rude and condescending towards my sister. Johan on the other hand was great he applologized for his behavior and gave out of his own money $20 to replace her license. I tried calling the general manger to finalize the sale with Johan but he became made when I told him I would not ultimately lie in my review and hung up. I’m heading to Brooklyn Mitsubishi for my next car as that was where I got my lancer and I was treated like a king. Avoid this dealership unless you want to get ripped off and get a bunch of hidden fee and they upsell you a car that’s advertised for cheaper when they see you have credit that’s good. Johan should be the GM there maybe they would’ve resolved the matter better or never would have happened More

Helpful 1

Report | Print

Great experience. I had a really good experience with the staff at Victory Mitsubishi. The sales team was very helpful and generous with there time. I would recommend e I had a really good experience with the staff at Victory Mitsubishi. The sales team was very helpful and generous with there time. I would recommend every one to visit Victory Mitsubishi if they are looking to purchase a vehicle. More

by dwon82 Verified Customer Verified Customer

Helpful 0

Report | Print