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Stacey August
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Stacey August | Page 13
Service Liaison
Planet Nissan
5850 Centennial Center Blvd
Las Vegas, NV 89149
146 Reviews
146 Reviews
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146 Reviews of Stacey August
Verified Customer
Helpful 
March 29, 2023
The service advisor was very knowledgeable and professional. All other employees encountered during the visit were friendly and courteous. Appears the goal of this dealership is customer satisfact professional. All other employees encountered during the visit were friendly and courteous. Appears the goal of this dealership is customer satisfaction. More
by TDASCO55
March 24, 2023
My experience here sucks. I was sold a lemon. I literally have nothing but problems with my car. My car is acting up. They replace the tail lights and tried to charge me $500 I was sold a lemon. I literally have nothing but problems with my car. My car is acting up. They replace the tail lights and tried to charge me $500 after I had been texting my sales man for a week about the engine light being on one week after purchasing the vehicle. The dealership covered that $500 after I showed proof of being ignored by the salesman. So supposedly it was a tail light issue. A couple months later my car starts jerking and acting like it’s going to break down. I take it in and they said it was a transmission issue. Warranty replaced transmission. 2 weeks later my car starts acting up a jerking extremely bad. I take the car back in and they can’t find the problem. Supposedly they can’t repeat the problem I’m talking about. The minute I drove my car off the lot it was jerking so bad. I texted the service manager asking what I would do if my car broke down. No reply from him. 3 days later I get an email for planet Nissan towing. Are you kidding me??? So I take my vehicle back to the dealership. This time I sit there all day. About 8 hours almost. They come out and tell me it’s a tail light issue….how when they just tried to charge me $500 months prior for the first tail lights. Apparently they used after market parts that were not good. I have no clue. I didn’t get a proper explanation. I’m just a woman so I have been disregarded and jerked around like my vehicle. So inconsiderate to sell someone a lemon and then try to charge them for all the problems that the vehicle had prior. I feel like I have been scammed into the worst vehicle ever. That salesman Mike Bata will get his Karma for even allowing a vehicle like this to be sold. I also want to know….was the transmission replaced by warranty for no reason? Since it was never a transmission problem? Were you guys just guessing? Does the mechanic not know what he’s doing??? I don’t know what’s going on because these men in that shop act like they don’t need to describe to me what’s going on with my car. I understand that the men in that service shop don’t care More
by westvictoria93
Other Employees Tagged: Mike Bata , Zack the manager from service
March 24, 2023
Randy was assigned to me when I arrived at the service area. Very pleasant, friendly with a no charge offer for the services I was requesting. I had a coupon from Nissan for an oil change for 9.95 but Ran area. Very pleasant, friendly with a no charge offer for the services I was requesting. I had a coupon from Nissan for an oil change for 9.95 but Randy offered it for free! Also the tire rotation I requested he offered for free! I didn't wait very long for these jobs to be completed. Randy surprised me when he came to the waiting room telling me my car was ready. Can't beat the service I was given nor the attention Randy gave me in the price. 0! More
by MADZENTO
