Sivia Sasa
Sivia Sasa at Mac Haik Ford Lincoln
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Sivia Sasa

Internet Sales Director

Mac Haik Ford Lincoln

7201 S Interstate 35
Georgetown, TX 78626

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18 Reviews

Dealership Experience

17 yrs, 4 mos

Languages Spoken

English English

Samoan Samoan

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18 Reviews

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18 Reviews of Sivia Sasa

December 25, 2022

Dealership Rating
Employee Rating

I would recommend this dealership with my co-international nurses. I am new here in Austin and I have no idea how to buy a car. The help that Mac Haik gave me during my visit was prime, I kno More

by FRANCHINE_15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Creighton Lynn, Olga Espinosa , Sully Garced, Charity Owens

Dec 29, 2022

Mac Haik Ford Lincoln responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 17, 2022

Dealership Rating
Employee Rating

High quality work. I always use this place. There is no place I trust more. More

by SIVIASASA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shay Piel, James Main

Aug 19, 2022

Mac Haik Ford Lincoln responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 12, 2022

Dealership Rating
Employee Rating

Manager Sivia was a pleasure to deal with. Straightforward, no bull. Jeremy showed me the car and the paperwork was quick and easy. I was skeptical at first but they put me right at ease. I More

by JenniferT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Green

July 03, 2021

Dealership Rating
Employee Rating

Edward was amazing to work with, I’m glad he works there, definitely a great dealership I wouldn’t go anywhere else, I love the car. More

by I<3Edward
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marshall Benavides, Eric Walker , Edgar Cruz, Shaun Mulligan, Charity Owens, Blake Ricketts, Tobi Schneider, Jared Zamora, Bryan Zekan, Edward

Jul 14, 2021

Mac Haik Ford Lincoln responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

July 23, 2020

Dealership Rating
Employee Rating

Fantastic Everyone was very helpful and the service to my Lincoln was excellent. Robert was the absolute best rep I have had there. I just moved here from NYC a More

by omegrarm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 22, 2020

Dealership Rating
Employee Rating

Poor Customer Service I set up an appointment on the web in Mid June with the earliest available appointment in mid July. I got no additional confirmation other than the w More

by FALKTERRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: All had masks on so no idea who it was.

May 19, 2020

Dealership Rating
Employee Rating

Excellent staff! Quick and courteous! Described exactly what i wanted and had it ready within minutes! Definitely returning for my next vehicle! Very happy customer More

by WILLIAMB_07
Recommend Dealer
Yes

Other Employees Tagged: Creighton Lynn, Dustin Clarkson, Duane Harris , Scott Tell, Charlie Tisdale

April 24, 2020

Dealership Rating
Employee Rating

The store was neat and the sales and finance people were very helpful and informative. The sales price of the truck I bought was amazing. Thank you More

by ALSAUTOCARE
Recommend Dealer
Yes

Other Employees Tagged: Dustin Clarkson , Shannon Mabry, Isaac O'Bannan

April 01, 2020

Dealership Rating
Employee Rating

Sivia Sasa, Art Espinosa, Rene, and Dustin made it easy These guys gave me no pressure whatsoever. My lease was nearing the end and I went to turn it in. They did not push me to lease or buy another one. wh More

by Happy in Copperas Cove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marshall Benavides, Rene Chavira, Creighton Lynn, Dustin Clarkson, Duane Harris , Dillon Aviles, Jeremy Green, Jose Ocampo, Charlie Tisdale

March 11, 2020

Dealership Rating
Employee Rating

Second time, with 2 separate Lincoln MKX models that I’ve requested navigation updates and been unable to get them. I realize most of issue is with Lincoln, but I don’t appreciate being treated like a doofus More

by CARRIE2350
Recommend Dealer
No

Other Employees Tagged: Duane Harris , Clark Allen, Dillon Aviles

Apr 21, 2020

Mac Haik Ford Lincoln responded

This was certainly not our intention and we have brought your comments to the attention of the Service Dept Mangers Edwin Holmstrom. Please call him at 512-930-6250 to discuss further. Warm Regards, Sivia Sasa, Internet Sales Director

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