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Showroom Sales | Page 68

Showroom Sales Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.5

726 Reviews

Overview Reviews (728) Inventory (377)

4.5

726 Reviews

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728 Reviews of Showroom Sales

August 23, 2022

Dealership Rating

Employee Rating

Your internet sales manager, Javar Crockett is a fraud and really bad sales person. He quoted me for a new Sienna in email $57000 and asked me to come to the dealership. Once there, he jacked up the price and really bad sales person. He quoted me for a new Sienna in email $57000 and asked me to come to the dealership. Once there, he jacked up the price by $10000., Classic bait and switch. Such a bad human being. This is what Toyota of Hollywood is teaching their sales rep. I will never do business with such an unethical dealership. More

by sachin

Customer Service

Friendliness

Price

Recommend Dealer

Helpful 1

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Aug 23, 2022 -

Toyota of Hollywood FL responded

It is never our intention to misinform our guests, so I am sorry that the final price of the vehicle was not more clearly outlined prior to your visit. I will share your feedback, so we can work on improving our communication for the future. I understand your frustration, but if there is anything we can do to assist you, please don't hesitate to reach out. Thank you, Herbie Lopez - General Sales Manager - 954-893-4606

August 03, 2022

Dealership Rating

Employee Rating

I dealt with him many times always a professional this guy knows how to do his job I rate him 100 guy knows how to do his job I rate him 100 More

by Vediah

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Aug 03, 2022 -

Toyota of Hollywood FL responded

Thanks for stopping by to leave a review! We're so glad our team has made your Toyota of Hollywood experiences successful. Until next time!

July 16, 2022

Dealership Rating

Employee Rating

Came to see a used truck the listing was incorrect and when I checked the next day still incorrect when I checked the next day still incorrect More

by James1960wilson

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Kenny

Helpful 0

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Jul 18, 2022 -

Toyota of Hollywood FL responded

James, I'm sincerely sorry for any confusion about the vehicle you came to see and for any inconvenience it caused. I will make a note of this to ensure our online listings are as accurate and up-to-date as possible, but please give me a call if you'd like to discuss this directly. I would be glad to assist with your truck search however I can. Best, James Fallacaro - Used Car Manager - 954-893-4692

July 06, 2022

Dealership Rating

Employee Rating

excellent place a good atmosphere and the attention of its staff is incredible, I do all my business with Mr. Omar its staff is incredible, I do all my business with Mr. Omar More

by Lujano

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Jul 06, 2022 -

Toyota of Hollywood FL responded

We appreciate your support of us here at Toyota of Hollywood! We hope to see you again down the road!

June 04, 2022

Dealership Rating

Employee Rating

It wasn’t a good deal o feel disappointed I don’t know how I have to do now tell me and help me how I have to do now tell me and help me More

by roció ordonez

Customer Service

Friendliness

Price

Recommend Dealer

Helpful 0

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Jun 08, 2022 -

Toyota of Hollywood FL responded

I am sorry to see that your experience was not a positive one, Roció. I want to step in and see what I can do to help you out. Please give me a call at your earliest convenience and I'll be happy to discuss the matter in further detail. Thank you for your feedback, Herbie Lopez - General Sales Manager - 954-893-4606

Jun 08, 2022 -

roció ordonez responded

I will call you tomorrow

Jun 10, 2022 -

roció ordonez responded

Gracias tengo que viajar urgente a Colombia mi Madre esta muy enferma pero mi Hna va a tratar de contarte Ella Tiene toda mi autorización Gracias 🙏🏽 el nombre es Eglett Ordonez

May 20, 2022

Dealership Rating

Employee Rating

A more professional and honest information needs to be given to clients, the actual price of the vehicle including all the markups and if the vehicle is available or not. Showing a the receiving price onl given to clients, the actual price of the vehicle including all the markups and if the vehicle is available or not. Showing a the receiving price online and then trying to upsell once the customer gets there. More

by shevon

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis

Helpful 0

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May 20, 2022 -

Toyota of Hollywood FL responded

I'm very sorry to see the low rating. We want to provide transparent service to our guests and I apologize if our prices came as a surprise. I would be grateful to learn the details of your visit, so if you're willing to talk further, please give me a call. Thank you, Herbie Lopez - General Sales Manager - 954-893-4606

April 07, 2022

Dealership Rating

Employee Rating

Thank you Mr. Leo for providing me with great customer-expectations to the highest level. Leo for providing me with great customer-expectations to the highest level. More

by Benjaminjacqueline380

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Toyota of Hollywood Service Department, Finance Department , Leo

Helpful 0

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Apr 07, 2022 -

Toyota of Hollywood FL responded

We'll let Leo know that you say "Thanks." We appreciate your review and kind words about us. Let us know how we can help you again next time.

December 06, 2021

Dealership Rating

Employee Rating

nice Good customer service thank you I will refere people to him because is nice people to him because is nice More

by poliardedny50

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Sandra Molina, Toyota of Hollywood Service Department, Finance Department , Robert Bobe, Angela Serrano

Helpful 0

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Dec 07, 2021 -

Toyota of Hollywood FL responded

We appreciate your support! Thanks so much for the kudos and we wish you many safe and happy miles. Have a great day! - Toyota of Hollywood

November 13, 2021

Dealership Rating

Employee Rating

Carlos was amazing and cooperative he show and ask everything about car and credit. Thank you everything about car and credit. Thank you More

by vladefon

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Nov 13, 2021 -

Toyota of Hollywood FL responded

The Toyota of Hollywood team is overjoyed to receive this review! We're happy that Carlos was great to work with.

October 29, 2021

Dealership Rating

Employee Rating

Great sales and customer service in the purchase of My 2019 RAV4. They made the experience great 2019 RAV4. They made the experience great More

by Gbraun0026

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sandra Molina, Toyota of Hollywood Service Department, Finance Department , Angela Serrano, Mike Voelz

Helpful 0

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Oct 29, 2021 -

Toyota of Hollywood FL responded

Congratulations on your 2019 Toyota RAV4! We are happy to hear that our team took such great care of you throughout the purchase process. Thank you from all of us at Toyota of Hollywood!

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Showroom Sales | Page 68

Showroom Sales Department

Toyota of Hollywood FL

728 Reviews of Showroom Sales

Dealership Inventory (377 Vehicles)

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