Shelby Johnson
Shelby Johnson at Family Toyota of Burleson
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Shelby Johnson

Customer Relationship Consultant

Family Toyota of Burleson

801 S Burleson Blvd
Burleson, TX 76028

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5.0
10 Reviews
5.0

10 Reviews

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10 Reviews of Shelby Johnson

April 11, 2024

Dealership Rating
Employee Rating

This dealer has incredible staff. Both Shelby and the finance department did a great job making sure everything ran smoothly. More

by mase0044
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2024

Family Toyota of Burleson responded

Thank you for your review. We at Family Toyota of Burleson are glad our team could provide a smooth experience.

April 11, 2024

Dealership Rating
Employee Rating

The dealership was responsive and helpful, minimal issues and anything that came up seemed to be corrected quickly More

by Brittany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2024

Family Toyota of Burleson responded

It's a pleasure to hear your positive feedback about Family Toyota of Burleson. We appreciated having the opportunity to assist you with timely solutions. Your satisfaction is our priority.

March 20, 2024

Dealership Rating
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Was pleasant to work with was not overwhelming with trying to sell but definitely return. More

by schronk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2024

Family Toyota of Burleson responded

We appreciate your feedback. It's good to hear you had a relaxed experience with Family Toyota of Burleson, and we're glad our approach resonated with you.

February 02, 2024

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Employee Rating

shelby and marcus helped me out pretty quickly and we’re not too pushy, dealership on the other hand could’ve been better as far as turnaround time getting vehicle ready More

by nick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Herndon, Marcus Gordon

January 27, 2024

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Great car buying experience. Shelby Johnson was a big help. Thank you for showing us everything! More

by John
Recommend Dealer
Yes
Apr 13, 2024

Family Toyota of Burleson responded

We appreciate your kind words about Family Toyota of Burleson. We're glad to know our team succeeded in providing a helpful and smooth car buying experience for you.

January 24, 2024

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Employee Rating

I had a positive experience with Shelby Johnson at Family Toyota of Burleson. Shelby was my sales rep, I called ahead of time because I was in between appointments and she had the car waiting for me to go o More

by Carmen Delynn
Recommend Dealer
Yes
Apr 13, 2024

Family Toyota of Burleson responded

We're glad that your experience with Family Toyota of Burleson and our sales representative was positive. Your satisfaction is our priority. Thank you for making Family Toyota of Burleson your choice in finding a new/used car.

January 20, 2024

Dealership Rating
Employee Rating

I had the best experience with Shelby She very professional and very attentive to the needs of her customers More

by robert
Recommend Dealer
Yes
Apr 13, 2024

Family Toyota of Burleson responded

We appreciate your positive remarks about the professional service received from Shelby at Family Toyota of Burleson. Recognizing our attentive staff keeps us focused on consistent quality and customer care—thank you.

January 19, 2024

Dealership Rating
Employee Rating

We had a great experience here with our recent purchase along with our fantastic sales rep, Shelby. Can’t recommend her enough. as she has been so helpful going above and beyond every step of the way! She More

by Candi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jairus Russell

Apr 13, 2024

Family Toyota of Burleson responded

We appreciate your kind words about your purchasing experience at Family Toyota of Burleson and how helpful our sales representative was assisting with your 2023 Highlander. Thank you for the recommendation, and enjoy the ride!

January 16, 2024

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Employee Rating

Family Toyota has been great so far. Shelby is diligently searching for the right vehicle for my family. I feel confident the rest of the process will be excellent. More

by agarza03x
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2024

Family Toyota of Burleson responded

We appreciate the positive feedback on Family Toyota of Burleson. We're glad that Shelby is helping to find your ideal vehicle, and we look forward to ensuring the rest of your experience is just as smooth.

December 22, 2023

Dealership Rating
Employee Rating

We had such a great experience at Family Toyota of Burleson. Our sales rep Shelby is the greatest and I highly recommend anyone pay her a visit when looking for a new vehicle. She is very attentive an More

by Pannell600
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shelby

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