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Shelby Jefferson
Refer Me
Shelby Jefferson
Sales & Leasing Consultant
Napleton's Northlake Chrysler Dodge Jeep RAM
3701 Northlake Blvd.
Lake Park, FL 33403
22 Reviews
Dealership Experience
9 yrs, 11 mos
Industry Experience
15 yrs
22 Reviews of Shelby Jefferson
Helpful 
March 13, 2021
Its too late for me but save yourselves. DO NOT buy a vehicle at Napleton unless you like poor and dishonest service. They sold me an expensive warranty that they claimed was from jeep but is really a t vehicle at Napleton unless you like poor and dishonest service. They sold me an expensive warranty that they claimed was from jeep but is really a third party scam that only works (or doesnt) at Napleton and you have to go through a claims process hassle. Combined with their poor service makes the warranty worthless. For example, I had the seat back mechanism break on me and took it to the dealer. The service advisors told me I needed an appointment and they would need the vehicle for 3 days to take the seat apart and "figure it out". Took it to Arrigo where they told me it was a common problem that they could fix easy but of course the warranty couldn't be used there.😖. And another thing, why don't the mechanics have their own lugnut wrench socket instead of using yours and not putting it back? Two times they had me drive back to the dealership to get it back. Big fat👎👎👎👎👎 More
by lmassey0725
Other Employees Tagged: Pat Lannon, Casey Furman, Rich Bennis, Jake Garcia, John Highfield, Kelsey Hansen, Nick Ramos
May 31, 2019
Shelby Jefferson is the best . Will send all my friend and family members to him. Very courteous and knows exactly how to make you feel at home. . Will send all my friend and family members to him. Very courteous and knows exactly how to make you feel at home. More
by Jeep Guy
May 01, 2019
False service history and service relations Sales associates are good, but they miss guide you on the vehicle and diagnostics. Customer service is terrible I've been trying to resolve a situatio Sales associates are good, but they miss guide you on the vehicle and diagnostics. Customer service is terrible I've been trying to resolve a situation but cannot seem to get hold of anyone, there is no follow backs on left voice messages. Trying to get answers but nothing is being done More
by Treston
Other Employees Tagged: Jimmy Steff
April 28, 2019
Total Scam DONT BUY OR LEASE FROM THIS DEALERSHIP DONT BUY OR LEASE FROM THIS DEALERSHIP. I COMPLETED MY DEAL FOR A NEW JEEP AND GAVE A DEPOSIT ONLY TO HAVE THE MANAGER DON CALL ME THREE HOURS LATER T DONT BUY OR LEASE FROM THIS DEALERSHIP. I COMPLETED MY DEAL FOR A NEW JEEP AND GAVE A DEPOSIT ONLY TO HAVE THE MANAGER DON CALL ME THREE HOURS LATER TO ASK FOR $1,500 or in my case an extra $30 per month on the lease because Napleton can’t afford to be so much money underwater. I obviously didn’t fall victim to his Scam & went across the street to Schumacher and leased a beautiful new SUV for much better terms & money. More
by Carguy
Other Employees Tagged: DJ Nichols, Dan
February 08, 2019
Great experience Shelby was more than helpful and open to listening to all my wants and needs and made it happen! Highly recommend this dealer for a new or used car Shelby was more than helpful and open to listening to all my wants and needs and made it happen! Highly recommend this dealer for a new or used car More
by KIApride
February 08, 2019
Great experience Shelby provided sales service with professionalism and wellrounded knowledge of the vehicle I showed interest in. Napleton is a dealer I would recomme Shelby provided sales service with professionalism and wellrounded knowledge of the vehicle I showed interest in. Napleton is a dealer I would recommend anyone interested in buying a new or used vehicle. More
by Carguy
January 31, 2019
Excellent experience Went in to purchase a Jeep Wrangler and my sales person Shelby Jefferson was great he made the whole process seamless and easy thank you Went in to purchase a Jeep Wrangler and my sales person Shelby Jefferson was great he made the whole process seamless and easy thank you More
by rick1211
Other Employees Tagged: Omar Colon , DJ Nichols
December 29, 2018
Great Buying Experience Shelby was great. He was very knowledgeable of the Jeep Cherokee and took his time to explain all of the features of the car to us. Ask for Shelby if Shelby was great. He was very knowledgeable of the Jeep Cherokee and took his time to explain all of the features of the car to us. Ask for Shelby if you visit Napleton More
by Mwolff
December 29, 2018
Happy Jeep Leaser Shelby was fantastic from start to finish. He was super knowledgeable and knew his product. Will definitely tell friends about our experience. Happy N Shelby was fantastic from start to finish. He was super knowledgeable and knew his product. Will definitely tell friends about our experience. Happy New Year! More
by Faithnmike
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