Shawn Murray
Shawn Murray at Secor Subaru
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Shawn Murray | Page 7

Service Director

Secor Subaru

501 Broad Street
New London, CT 06320

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4.6
68 Reviews

Started in automotive 20 years ago. Worked as porter, parts delivery drivers, parts counter, service advisor, now service manager. Own a Subaru myself.

Dealership Experience

2 yrs, 3 mos

Industry Experience

22 yrs, 1 mo

4.6

68 Reviews

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68 Reviews of Shawn Murray

June 27, 2022

Dealership Rating
Employee Rating

Service area listened to my concerns and provided options. They answered questions and understood my situation. More

by DMARSELI
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Terry Jean, Joycelyn Mata

Jun 28, 2022

Secor Subaru responded

Thank you for leaving us your review! We're glad we could help! - Secor Subaru

June 13, 2022

Dealership Rating
Employee Rating

I am always happy when I leave Secor Subaru. The friendly, accommodating staff is always pleasant to deal with. More

by HILTLM
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Joycelyn Mata

Jun 13, 2022

Secor Subaru responded

We are so grateful for this spectacular rating! Come back and see us anytime. - Secor Subaru

June 09, 2022

Dealership Rating
Employee Rating

Work was quick and efficient. Had me out in about 1 hour or oil change, tire rotate, checks and wash More

by KAHMYSTIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2022

Secor Subaru responded

Thank you for the five stars! We appreciate your kind words and we hope to see you here at Secor Subaru for all of your future automotive needs.

May 19, 2022

Dealership Rating
Employee Rating

AStaff was always pleasant and helpful when I am asking questions. I had a loaner car so it made having my car in for service manageable and stress free. More

by GILLANN481
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Terry Jean, Joycelyn Mata

May 20, 2022

Secor Subaru responded

Thank you for taking the time to leave us your kind review, Gillian! We are glad we could help make the experience easier for you and look forward to seeing you again! - Secor Subaru

May 11, 2022

Dealership Rating
Employee Rating

The Aecor service dept is always a pleasure to work with. They are very professional and curtious and keep you informed. More

by NILESGC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry Jean, Joycelyn Mata

May 12, 2022

Secor Subaru responded

Thank you for trusting Secor Subaru with your service needs! We're grateful for your support and look forward to your next visit!

April 28, 2022

Dealership Rating
Employee Rating

Great guys, friendly, always good service. Repeat customer. Very happy with my experience at Secor More

by VANLEEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry

Apr 28, 2022

Secor Subaru responded

Thank you for trusting Secor Subaru with your loyal business! We appreciate your wonderful feedback about our team and look forward to your next visit!

April 26, 2022

Dealership Rating
Employee Rating

They welcomed me to the Subaru family. I came back for service Loved it and they remembered my name Amazing More

by MgCarmen085
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joycelyn Mata

Apr 27, 2022

Secor Subaru responded

Your review has made our day! Thank you for being a Secor Subaru customer!

April 25, 2022

Dealership Rating
Employee Rating

Arrived at 8:20 a. m. for an 8:30 oil change and tire rotation. After service was completed at9:25, my vehicle sat in the service lot for another thirty five minutes. I More

by ASPOSATO
Recommend Dealer
No
Apr 27, 2022

Secor Subaru responded

We appreciate you taking the time to leave us your feedback, and we're disappointed that you didn't have a five-star experience. We would like the chance to make this up to you and regain your confidence in us. Please contact us at your earliest convenience. Thank you, Shawn Murray - Service Manager - smurray@secorauto.com

Apr 27, 2022

ASPOSATO responded

There will be no further comments or responses.

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