Sharon O'Connor | Page 78

Service Experience Excellent customer service. Always goes above and beyond. Seamless process from setting up appointment to checking out. Excellent communication and at Excellent customer service. Always goes above and beyond. Seamless process from setting up appointment to checking out. Excellent communication and attentiveness throughout the process. Love these guys! Thank you for the wonderful experience More

by Tenajg Verified Customer Verified Customer

Helpful 0

Report | Print

Brake pads Excellent service as always. I will miss Matt, Sharon, and Judy as I have moved out of state. I feel very safe with their care and concerns Excellent service as always. I will miss Matt, Sharon, and Judy as I have moved out of state. I feel very safe with their care and concerns More

by NLWILLIAMS89 Verified Customer Verified Customer

Helpful 0

Report | Print

Courteous staff and efficient service Service was quick and staff professional and courteous. Lounge area was very comfortable and clean. This was a very easy and pleasant experience for m Service was quick and staff professional and courteous. Lounge area was very comfortable and clean. This was a very easy and pleasant experience for me More

by CHIPPER4 Verified Customer Verified Customer

Helpful 0

Report | Print

Amazing Service Team Sharon and Matt are an amazing team!...Honest, reliable work. The team always looked out for me and never sold me something my XC90 did not need A+ Sharon and Matt are an amazing team!...Honest, reliable work. The team always looked out for me and never sold me something my XC90 did not need A+ in my book More

by Lance Verified Customer Verified Customer

Helpful 0

Report | Print

Service Visit Brought my car in to have a repair done to door lock. Also had 70,000 mile service Gave me a loaner car Took care of everything Great staff Brought my car in to have a repair done to door lock. Also had 70,000 mile service Gave me a loaner car Took care of everything Great staff More

by JSLTENNIS Verified Customer Verified Customer

Helpful 0

Report | Print

Fast, friendly service. My recent service appointment was fast and friendly as always. Scheduling online was easy, the people are always friendly, the pricing is always fair My recent service appointment was fast and friendly as always. Scheduling online was easy, the people are always friendly, the pricing is always fair, the waiting room is clean, the coffee is good, and the donuts and snacks are great - what more could you ask for? More

by JR65261 Verified Customer Verified Customer

Helpful 0

Report | Print

Great Sale staff who puts customer satisfaction 1st, This is thew 3rd Volvo I have purchased from Ferman Volvo. Each time it gets better &better. It's like being part of the family. This is thew 3rd Volvo I have purchased from Ferman Volvo. Each time it gets better &better. It's like being part of the family. More

by jerrymarylyn Verified Customer Verified Customer

Helpful 0

Report | Print

Ferman volvo at tarpon springs I bought a volvo xc60 at this dealership in 2015. Although I live 30 miles away, i still take the car their for service. It all starts with Matt and I bought a volvo xc60 at this dealership in 2015. Although I live 30 miles away, i still take the car their for service. It all starts with Matt and Sharon, the service advisors. They are helpful and friendly. The sitting area is small, but is comfortable and well stocked with snacks. So far, each of my jobs has been done on time and as promised. Cost is high. But i dont know if this has to do with price of volvo parts i appreciate their loaner service when vehicle is being repaired althoughi i have not tried to find out if that service is for all repairs or only for warranty service More

Helpful 0

Report | Print

Best customer service !!!! We have been doing business with Volvo for the last 10 years plus and we are extremely please with their customer service and their attention to detai We have been doing business with Volvo for the last 10 years plus and we are extremely please with their customer service and their attention to details. Thank you!!!! More

Helpful 0

Report | Print

OUTSTANDING DEALERSHIP,OUTSTANDING CARS SIMPLY STATED-I won't drive anything but a Volvo, and I won't go to any dealership other than FERMAN. The sakes staff is supportive, helpful and not p SIMPLY STATED-I won't drive anything but a Volvo, and I won't go to any dealership other than FERMAN. The sakes staff is supportive, helpful and not pushy. They explain the car features clearly, and follow up after the visit. The Service Department headed by Matt is a benchmark for service departments, and Master Mechanic Jim is trustworthy and knowledgeable. FERMAN is an all star dealership More

Helpful 0

Report | Print