Sharon O'Connor | Page 3
Service Manager
Ferman Volvo Cars of Tarpon Springs
43520 US Highway 19 North
Tarpon Springs, FL 34689
Languages Spoken
English
787 Reviews
Write a Review787 Reviews of Sharon O'Connor
December 15, 2023
Beautiful dealership staff was very friendly and professional. Great experience. We will definitely return for service. Who knows, maybe a new Volvo. Thanks for everything. Steve. professional. Great experience. We will definitely return for service. Who knows, maybe a new Volvo. Thanks for everything. Steve. More
Other Employees Tagged: James Forcina
December 09, 2023
We received great service as always. The team is friendly, knowledgeable and efficient. I highly recommend Ferman Volvo. The team is friendly, knowledgeable and efficient. I highly recommend Ferman Volvo. More
Other Employees Tagged: James Forcina
December 01, 2023
Going to Furman Volvo for service, ask for Sharon O'Connor. She's so lovely and nice. So professional and know how to communicate. Really on top of the game. Thanks for everything. O'Connor. She's so lovely and nice. So professional and know how to communicate. Really on top of the game. Thanks for everything. More
Other Employees Tagged: James Forcina
November 22, 2023
Chris Roy was FANSTACTIC! I wish there was a better adjective to describe Chris. I have so much I want to share that I don't even know where to start and I will probably not c I wish there was a better adjective to describe Chris. I have so much I want to share that I don't even know where to start and I will probably not cover it all. First, I should let you know that I have been in the automotive industry selling cars for over 20 years. I currently sell Chevy's at Ferman Chevrolet of Tampa. In years past I have always purchased or leased from myself. For the last several years I have been on a Volvo sedan kick. I always strive to give a great experience to all of my guest, but never seem to have the same experience. I was in a lease that was not up till May of 2024. Based on the market, limited availability and the money factors continuing to go up. I thought I should probably start my research & process. I also knew that Volvo had a pretty good lease " pull ahead" program. I also knew that I wanted the same vehicle that I currently had. I contacted several local dealers and spoke to several salespeople to find out they were not able to answer my basic questions. I was totally frustrated & stressed. I told myself I can't do this. I know that I am not an easy person, but it was a little ridiculous. I remember talking to Chris several times when I first moved here from MD. I also remember a mentor from many years ago telling me to always go to the top. I called Chris at one of our sister stores and told him exactly what I wanted and to my surprise he had allocation in his order bank. He was absolutely amazing! He explained the pull ahead program in detail and told me that I could probably have my new 2024 Volvo S60 AWD Ultimate with the Dark Essential Package by the end of September middle of October. He sent me my build right away within a few minutes of hanging up the phone for me to review and confirm. His attention to detail was great. He kept me informed of any updates & the ETA. I never had to call him to find out was going on with my vehicle or the status. Once, my Volvo arrived at the dealership, he contacted me to let me know and paired me with Josh McCain one of his sales consultants. Josh emailed me many pictures of my new baby. I didn't even know if I was going to like the color. In the meantime, I submitted my credit application and Chris had my approval in less than 10 mins. When I arrived at the dealership, Josh greeted me with a big smile. He was great as well. The best way to describe Josh, is a true professional. He was kind, informative, great personally & attitude. He had everything ready and had many gifts and accessories for me. They both went way above and beyond. Their attention to detail and perfection is second to none. This was by far my best buying experience in over 30 years of buying cars. Thank you, Chris & Josh, for the exceptional experience. You will have a customer for life (or until I decide to purchase a Tahoe or Silverado 1500)...lol I was sad to say good-bye to "brady" my old Volvo...I am in love with "Kelly" my new Volvo. If you are in the market for a Volvo. Make sure you do not go anyway where else, and you ask for Chris & Josh the dynamic dual! More
Other Employees Tagged: Chris Roy, Josh McCain
November 13, 2023
Ferman Volvo takes care of my family by its excellent maintenance of my Volvo vehicles maintenance of my Volvo vehicles More
Other Employees Tagged: James Forcina
November 12, 2023
Friendly, professional, timely, Of all the Volvo Dealers I’ve visited to have work done on my cars, Ferman has always come through for me. I’m on my 4th Volvo and although I live in SC, I save work for Ferm I’ve visited to have work done on my cars, Ferman has always come through for me. I’m on my 4th Volvo and although I live in SC, I save work for Ferman when I can. More
Other Employees Tagged: James Forcina
November 04, 2023
For nearly 20 years Ferman Volvo has given me and the 4 Volvos I’ve owned outstanding service and customer care! Volvos I’ve owned outstanding service and customer care! More
Other Employees Tagged: James Forcina
November 03, 2023
The only thing I would recommend is that you educate your schedulers on how long the typical every 10k mile service checks will be. It is hard to know if I will be able to wait or not when I have no idea ho schedulers on how long the typical every 10k mile service checks will be. It is hard to know if I will be able to wait or not when I have no idea how long it will take. When I schedule the appointments, they never have an answer to how long the service call should be. Otherwise, I am very please with the service. Thank you. More
Other Employees Tagged: James Forcina
November 02, 2023
Always happy with their service, disappointed I was unable to utilize a coupon specifically for the work I had done, coupon was received the day after i had the work done. Called to inquire and told th unable to utilize a coupon specifically for the work I had done, coupon was received the day after i had the work done. Called to inquire and told there was nothing they could do. More
Other Employees Tagged: James Forcina