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Shaon Simpson
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Shaon Simpson | Page 5
Service Advisor
Jannell Ford of Hanover
2000 Washington Street Route 53
Hanover, MA 02339
44 Reviews
Dealership Experience
9 yrs, 1 mo
Industry Experience
23 yrs, 8 mos
Specialties & Trainings
MASTER CERTIFIED FORD SERVICE ADVISOR
44 Reviews
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44 Reviews of Shaon Simpson
August 04, 2016
Very long wait, no wifi I bought my company truck from Jennell so we bring the truck to get oil changes at the service center. We have had four oil changes over the year at t I bought my company truck from Jennell so we bring the truck to get oil changes at the service center. We have had four oil changes over the year at the Jennell service center and EVERY time I wait at least an hour to get the vehicle back for a oil change !! I always have a scheduled appointment so it's not like I'm walking in to get fit in the schedule last minute! The hour wait hurts since I am working but the worse part is the wifi service NEVER works ! So I sit with my laptop unable to connect getting zero work done while they slowly change my oil and kill my whole morning! I will be trying a different service center after giving them four chances ! More
by H2796460
Helpful 
June 04, 2016
The deal was fair and I liked the people and the operation. I traded a 16 year old BMW touring wagon which I babied for 10 years for 1 year old FORD. I intend to keep the FORD for a long time. I traded a 16 year old BMW touring wagon which I babied for 10 years for 1 year old FORD. I intend to keep the FORD for a long time. More
by RICHARD DEGRASSE
Other Employees Tagged: William Roderick, Joseph Clapp, Bill Pellagrini
May 21, 2016
Great customer service Mike met us at the door, he was friendly, not pushy, and answered all our questions, the Car was ready and delivered faster than we expected, it was a Mike met us at the door, he was friendly, not pushy, and answered all our questions, the Car was ready and delivered faster than we expected, it was a great experience More
by John s
Other Employees Tagged: Shawn Hillegass , Joanne Hudson, Mike Kinney
March 28, 2016
Excellent Service! I bought my Explorer just under a year ago and have been taking it to Jannell for it's regular service and couldn't be more pleased! They have taken g I bought my Explorer just under a year ago and have been taking it to Jannell for it's regular service and couldn't be more pleased! They have taken great care of the car, and us, as well. Any issue/question I have had was addressed immediately and within the time frame I needed. Five stars for them! More
by carohland
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