Sebastian Roman

Very helpful and full of energy he was very fun to work with and a very nice person! with and a very nice person! More

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Good service by Muhammad Khan, Sebastian Roman. They were very efficient and fast in their work. Muhammad also made the numbers worked and gave me a very good deal They were very efficient and fast in their work. Muhammad also made the numbers worked and gave me a very good deal More

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Sebastian was AMAZING! He took his time never showed frustrated with me. He went above and beyond and texted me with pictures/videos of vehicles I maybe interested in. I co He took his time never showed frustrated with me. He went above and beyond and texted me with pictures/videos of vehicles I maybe interested in. I could not have asked for a better sales person! Although I did not buy a vehicle yet because I’m very picky this place I will always recommend! More

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The salesman, Nick, was great and helpful throughout the whole process. I was able to get a great car for a great price! whole process. I was able to get a great car for a great price! More

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I was there to sell my deceased wife 2013 Honda CRV w/ 50,400 miles on it. They agreed to purchase it for $14,000 Oct. 28th and was told by Sebastian that I would have a check in 2 to 3 business days. On 50,400 miles on it. They agreed to purchase it for $14,000 Oct. 28th and was told by Sebastian that I would have a check in 2 to 3 business days. On Nov. 3rd I called saying I had not received a check and was told it was mailed September 31st and to be patient. I'm writing this on Nov. 9th and still have not received a check! Called today to talk to the manager early this morning and did not get a call back, real curious. This was a very emotional decision for me, she loved that vehicle, so thanks Heritage Toyota for making it even worse. More

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Purchased a new Sienna. Completed the sale. Went to the bathroom and when I came back was told everything I needed was all in the vehicle. Got home (an hour away) and rea Completed the sale. Went to the bathroom and when I came back was told everything I needed was all in the vehicle. Got home (an hour away) and realized I was not provided ANY of my paperwork. Not even my temporary registration card to legally be able to drive the car. It's now been 3 days and I still don't have the paperwork despite 10+ calls/emails to the dealership and being told it would be sent via overnight mail. Was told by Daniel that the temp reg form can't be sent via email. Was told by Sebastian that I don't need the form to legally drive the car. A majority of my time spent purchasing the car was declining additional film coats, paint protection, leather protection, extended warranties, etc. Annoying but can be overlooked if the job they needed to do was actually done right. We all make mistakes. It's how we respond to mistakes that defines our character. Their lackluster response and seeming indifference makes it an easy choice to not return to this dealership in the future. More

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Sebastian was great! He made the buying process easy. I will definitely deal with him again. He made the buying process easy. I will definitely deal with him again. More

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Everyone was very accommodating and made the car buying process as smooth as possible. Salesman (Sebastian) was very attentive and was sure to provide all necessary information that was needed in making ou process as smooth as possible. Salesman (Sebastian) was very attentive and was sure to provide all necessary information that was needed in making our final decision. The finance department was very accommodating in meeting our needs and very transparent in explaining additional options and signing paperwork. More

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Fred has been absolutely amazing and very willing to help with the issues that I have experienced. I appreciate his time and effort so much. But I have experienced inconsistencies and things that just do with the issues that I have experienced. I appreciate his time and effort so much. But I have experienced inconsistencies and things that just do not add up. I don't understand how some people know things and others do not know the same thing. Everyone should be on the same page. More

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Decent staff, hard time to get in, you need to came from a specific direction. Overall, good experiance a specific direction. Overall, good experiance More

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