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Sebastian Manzano

Overview Reviews (11) Inventory (316)

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Sebastian Manzano

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Sebastian Manzano | Page 2

New Car Director

Wesley Chapel Nissan

28519 State Road 54
Wesley Chapel, FL 33544

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4.6

11 Reviews

Overview Reviews (11) Inventory (316)

Dealership Experience

4 yrs, 5 mos

Industry Experience

9 yrs, 5 mos

4.6

11 Reviews

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11 Reviews of Sebastian Manzano

November 14, 2021

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Employee Rating

Worst experience ever. Avoid this dealership like the plague. Sebastian and Jacques are the worst "managers" EVER! Lies Lies Lies And excuses excuses excuses. Waiting for a car and got constant run aroun plague. Sebastian and Jacques are the worst "managers" EVER! Lies Lies Lies And excuses excuses excuses. Waiting for a car and got constant run around. Was told by Sebastian to cancel my deal and go to another dealership. REALLY? LATER this morning Jacques came on phone without identifying himself and told us they were not responsible for all the bogus info we were given. He then told me he did not need my business and Sebastian in the background said he didn't need me he will sell the car with no problem. Rude Rude and disrespectful no remorse it compassion for issue they caused. Stay clear of this dealership. They are NOT customer oriented. More

by Tgover

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Jacques Baron

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Nov 30, 2021 -

Wesley Chapel Nissan responded

We apologize if our customer service didn't meet our own high standards. We appreciate your feedback and will share it with our team right away. If there's any way we can address any of your concerns directly, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

Nov 30, 2021 -

Tgover responded

Where was this false concern when we continually tried to reach upper management about our horrific situation with your employees and their disregard and disrespect for us? Your employees are a direct reflection of upper management. You need to clean house

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