Sean Savage | Page 4

Do not buy Hyundai! You will regret it. I was sold a 2017 Hyundai from the dealership with about 30k miles on it. This happened while the company knew about all the faults with the 2016-2017 transmissi 2017 Hyundai from the dealership with about 30k miles on it. This happened while the company knew about all the faults with the 2016-2017 transmission and DCT issues (please research the vast array negative testimonials on this line). I go for services 2-3x per year and before the recommended mileages are hit (I have the receipts and documentation to show this). Despite being continuously proactive, it was not long after I starting dropping thousands in unanticipated repairs. Only 2 weeks after a multi-point inspection and supposed tune-up at Lester Glenn in Toms River, the car started stalling. I had to bring it back for additional diagnostics and repairs. Again, a few months later, I had another service done. Part of it involved a light bulb I could have changed myself but was willing to pay a few extra bucks to have done do to business. My mind changed when the service rep, Chris, attempted to up-charge me ~$150 to change the light bulb, claiming the bumper had to be removed. After some stern discussion on how I knew that was not the case, he only admitted to attempting to upcharge me after I refused that particular fix by them. Yes, he actually admitted to trying to upcharge me. After spending a few hundred on some various fluid changes and checks I went on my way. 2 weeks later, the car transmission goes and it can no longer go in reverse. Going forward it becomes dangerous too as it stalls more and stutters. When I bring it back, Lester Glenn and Hyundai say that a transmission replacement will be $4,700. This is while I still have $11,600 still to pay off on this scam of a car I have only had for 2-3yrs and got at ~30K miles. Neither Lester Glenn or Hyundai Corporate offered my family any help with this situation. They did not even wave/refund my prior diagnostic fees and wouldn’t provide a loaner car when I needed it for work! In fact, other than Shawn (head rep at Lester Glenn?), no one there even feigned sympathy or understanding for the matter. Hyundai has sent me from slightly skeptical to full-blown traumatized about the auto industry. Especially in a time where many are financially hurting from the pandemic, their actions and duplicity completely contradict the integrity claims they attempt to advertise. I cannot warn you enough to stay away from their products and from Lester Glenn’s service. I don’t want this happening to anyone else! More

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The people are very accommodating! Morethan satisfied The people are very accommodating! More than satisfied with recent service. Very happy with my Palisade, the dealership and service so far. The people are very accommodating! More than satisfied with recent service. Very happy with my Palisade, the dealership and service so far. More

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Great dealership. Worked hard to get me the car I wanted. Art was a pleasure to work with and extremely professional. Two thumbs up!! Art was a pleasure to work with and extremely professional. Two thumbs up!! More

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Sarah’s the best.I would buy a car from anyone Sarah’s the best. I would buy a car from anyone else. I’ve also referred a lot of people to her. She’s honest and a true professional Sarah’s the best. I would buy a car from anyone else. I’ve also referred a lot of people to her. She’s honest and a true professional More

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