Sean Michael

I went to this dealer and from the beginning until the end I was treated with much respect and patience! It was a pleasure working with Tamika which made the deal happen, she went to work for me and achie end I was treated with much respect and patience! It was a pleasure working with Tamika which made the deal happen, she went to work for me and achieved great results earning my business! Sean was very patient, kind and helpful and he sealed the deal! I would recommend this dealer 100%. More

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My first time visiting this dealership was great. Sean, my salesperson went over and above to make the buying experience pleasant. I would refer all my friends and family there. The manager was pr Sean, my salesperson went over and above to make the buying experience pleasant. I would refer all my friends and family there. The manager was pretty awesome as well. They really want you to be happy with your purchase. More

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DO NOT BUY A CAR HERE, RIP OFF: I bought a 2019 XT5 from this dealership. The first thing I asked the salesman was, Does this car have Front and Back break assist. He said yes without any hesitation. I told this dealership. The first thing I asked the salesman was, Does this car have Front and Back break assist. He said yes without any hesitation. I told him that was the only reason I was buying this model. And also was charge over $2,559.98 above sales price for the car being Reconditioned. Well, the car did not have Rear Breaking assist. And was not Reconditioned in any way. ALL LIES. If you were charged for Reconditioning, you have been Swindled... I called the salesman Sean, He tried to lie his way out of it, then tried to change the subject. I call the General Manager. He said he would call me right back. He did not. Nothing but xx. I am trying to work with the CU to Stop doing loans for this company. DO NOT BUY A CAR HERE, RIP OFF. If they Rip you off here, they will Rip you off at All Ed Morse's Dealerships... Update. Ed Morse Corporate office wanted their Sales Manager, Jason Savoy to make things right with me. He pretty much called me a liar and could not prove anything was Reconditioned on the car. He did Nothing… If you were changed any Recondition Fee, you should call your attorney because, you have been Swindled… This company has very low character and if they do this at their Cadillac dealership, they will to this at ALL of their Dealerships. DO NOT BUY A CAR HERE, RIP OFF… An attorney should do a Class-Action Suit on this Company. More

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Outstanding service from Management, Sales associate, and the finance office. My wife and I never felt pressured and was given the impression we were already family prior to our purchase. Without question th the finance office. My wife and I never felt pressured and was given the impression we were already family prior to our purchase. Without question the best experience I have had in a dealership in the almost 40 years of purchasing vehicles More

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Richard Houser, Internet sales was prompt, fair and accurate, that’s why we came to the dealership, then Sean Farazad made the deal happen. Fantastic accurate, that’s why we came to the dealership, then Sean Farazad made the deal happen. Fantastic More

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Service consultant Mike Pullaro,is great,listens to your needs and takes control. He's very patient and understanding, knows what needs to be done and sees that it gets done. needs and takes control. He's very patient and understanding, knows what needs to be done and sees that it gets done. More

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none better mike in service is always great and listens to your problems,if any. has been the best to my wife and myself for many years mike in service is always great and listens to your problems,if any. has been the best to my wife and myself for many years More

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Excellent Sean Farazad is an asset to your dealership. He has always gone beyond the norm to provide excellent customer care in person, by phone or email. Tha Sean Farazad is an asset to your dealership. He has always gone beyond the norm to provide excellent customer care in person, by phone or email. Thank you for allowing me to trade my XT5 for a XT4, we love it so far. More

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New XT5 Joe did a great job. I can be a very challenging customer. Joe rose to the occasion. Very helpful. All of the people involved did just fantastic. This Joe did a great job. I can be a very challenging customer. Joe rose to the occasion. Very helpful. All of the people involved did just fantastic. This is my 2nd Cadillac, and I will purchase more. More

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