Sean MacWhinnie
Sean MacWhinnie at Otto Cadillac
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Sean MacWhinnie | Page 5

Business Development Manager

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.6
44 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

4 yrs, 8 mos

Languages Spoken

English English

Employee Video

4.6

44 Reviews

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44 Reviews of Sean MacWhinnie

March 15, 2021

Dealership Rating
Employee Rating

Very satisfied. I would have bought another CT-6 if they were still being made, but after a test drive the CT-5 proved to be very satisfactory. Steve LeMon was very comfortable to deal with. I've always bee More

by dowerdav
Recommend Dealer
Yes

Other Employees Tagged: Steve LeMon, Bill McLean , Allison Anaya

February 17, 2021

Dealership Rating
Employee Rating

Excellent online experience!!! This was my first online car purchase. Sean was extremely informative and transparent in getting me full information and answering multiple email questions. Made the process More

by tmjetset
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike , and the 2 gentlemen that delivered the car to me.

January 16, 2021

Dealership Rating
Employee Rating

Everyone took ownership of the sale process Sean, Dan and Terry Very friendly. Nice people to do business with. Thank you for the great service. More

by mpuglisibfrc
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Dan Zukowski , Terry

January 07, 2021

Dealership Rating
Employee Rating

Lacks the knowledge needed to be a genuine and trustworthy salesman. Misleads you through the process only to completely change the details of the deal the day your scheduled to pick up your new v More

by Tkh08113
Recommend Dealer
No

Other Employees Tagged: Ian Maher

Jan 09, 2021

Otto Cadillac responded

I would like to begin by apologizing that you did not have a pleasant experience and we understand your frustration. I sincerely apologize that everything was not explained in greater detail earlier on in the process. Some incentives do require both parties to be on the financing of the deal. It is never our intention to mislead or be disingenuous and we are sorry that you feel that way. We regret that things were not explained more clearly to you by our salesperson. Thank you for your feedback and we aim to do better with this going forward. Sincerely, Chris Otto

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