Sean Fork | Page 10

Extremely quick service, very efficient. The dealership is clean with a complete inventory of cars, and truck's. My vehicle was even washed. The dealership is clean with a complete inventory of cars, and truck's. My vehicle was even washed. More

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Great service department and well organized. just looking forward that can get part i need due to strike just looking forward that can get part i need due to strike More

by NIKMANN5 Verified Customer Verified Customer

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Sean was courteous, helpful and provided explanation of problems in plain terms. He also presented options and suggestions for how to proceed. problems in plain terms. He also presented options and suggestions for how to proceed. More

by HOFFMAN010 Verified Customer Verified Customer

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Got a tune up. A couple days later the truck bogged down. I thought it was going to die on me so I limped it into a Chevy dealer in Sycamore IL. They couldn’t look A couple days later the truck bogged down. I thought it was going to die on me so I limped it into a Chevy dealer in Sycamore IL. They couldn’t look at it right away so I had to leave it over the weekend. I needed a vehicle for work, so I rented a car at the nearest place, which was St Charles IL. That dealer was nice enough to give me a ride to St Charles from Sycamore. That Monday they discovered one of the spark plug wires has come loose. Obviously it was not fastened properly when the tune up was done. It cost me $450.00 plus too much of my time dealing with it. I called and had to leave a message on the Tasca voice mail. I did not get a call back so I went into Tasca (1 1/2 hrs from my house). I talked to Justin and gave him the the documentation that he put on his managers desk. Still I did not get a call back. I called and left another message directly on Sean (service manager) voice mail. And still I have not received a call back. More

by BRUCE_ESHELMAN Verified Customer Verified Customer

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Jesica is a great service advisor and Sean is an excellent service manager. Sean has now followed up with me about a warranty claim he had submitted to Chevrolet on my behalf. I'm very satisfied w excellent service manager. Sean has now followed up with me about a warranty claim he had submitted to Chevrolet on my behalf. I'm very satisfied with Sean's follow through More

by FREDWEBER Verified Customer Verified Customer

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Jesica was my service advisor and was very courteous and efficient. Sean Fork, the service manager, was very helpful and courteous. efficient. Sean Fork, the service manager, was very helpful and courteous. More

by FREDWEBER Verified Customer Verified Customer

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All services were done quickly and professionally including my conversations with your service representative. In and out quickly. Job well done. including my conversations with your service representative. In and out quickly. Job well done. More

by BSAJDAK00 Verified Customer Verified Customer

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Staff were very helpful and pleasant and repaired my car well. No hassles with repair or dealing with insurance company. well. No hassles with repair or dealing with insurance company. More

by slaten49 Verified Customer Verified Customer

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Worst experience ever! I got a flat tire and took it to Tasca to hopefully get repaired. When I pulled up, a service worker did come out and greet me, but never took my nam I got a flat tire and took it to Tasca to hopefully get repaired. When I pulled up, a service worker did come out and greet me, but never took my name or phone number. He asked me the issue and then asked me to sit down and wait for the service girl to call me over. In the meantime, I went to the show room to even possibly discuss with someone about trading in my car for a new one. The salesperson they gave me had literally no idea what was going on. In fact, as I was talking to her, it was apparent that I knew more about the specific car that I was looking at then she did. Discouraged, I walked back to Service where I was told that I could get a ride home and somebody would call me later if I was willing to leave my car overnight. I got dropped off at home and never got a phone call. Instead, I got a text message with a link to a 25 point inspection that they did on my car with all of the things that they suggested that I fix with a very large total amount on the bottom. But, no total for fixing the flat tire. Tried calling to talk to somebody and nobody answered. The next morning, my husband called as soon as Service opened to address everything, and Ryan Fork was extremely rude, so we just told them to put the spare on and I would come and pick up the car. Even though this dealership is down the street from my house. I will never be returning there for service, and I will never be buying a car from Tasca. More

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Clean, efficient,personable,knowledgeable,welcoming. Came in with an associate of mine who was formerly a client of Stanek, I had a $25 coupon off for a $60 oil and filter change which ended up costing m Came in with an associate of mine who was formerly a client of Stanek, I had a $25 coupon off for a $60 oil and filter change which ended up costing me $57,23. Felt unduly upcharged. Neither I, nor my friend, nor any of our other family, friends, or associates will ever receive positive recommendations from us ever again.Kudos to Bobby,I assumed to be the sales manager for his hospitality. Good cappuccino Thanks for that also,but it's off to Porsche for me!✌ More

by Oh, I'm real! Verified Customer Verified Customer

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