Sean Doonan | Page 9

Excellent,good, satisfy, will recommend, Have nothing much to say I am satisfied with the service much to say I am satisfied with the service More

by binbay77003 Verified Customer Verified Customer

Helpful 0

Report | Print

We were just starting the buying process and Mary was absolute delight to work with. She made things very easy and put absolutely no pressure on. We would highly recommend both Mary and the rest of the absolute delight to work with. She made things very easy and put absolutely no pressure on. We would highly recommend both Mary and the rest of the staff at Brookdale VW! More

by BACK2HEALTHDC Verified Customer Verified Customer

Helpful 0

Report | Print

Very friendly. Quick service. Willing to work with you to meet timelines. Definety recommend the company Quick service. Willing to work with you to meet timelines. Definety recommend the company More

by Jp Verified Customer Verified Customer

Helpful 0

Report | Print

Bad communication and didn’t following through on an item discussed. Was a frustrating experience. discussed. Was a frustrating experience. More

by jnelson28 Verified Customer Verified Customer

Helpful 0

Report | Print

Quick to resolve an issue I had with my car. Staff was friendly, helpful and knowledgeable. Staff was friendly, helpful and knowledgeable. More

by ANDERSON_CHERI Verified Customer Verified Customer

Helpful 0

Report | Print

We needed a new tire, contacted the dealership, they confirmed they had one available and scheduled the appointment. After we dropped the car off, we received a call later saying they actually don’t hav confirmed they had one available and scheduled the appointment. After we dropped the car off, we received a call later saying they actually don’t have the tire in stock and won’t get it until Monday. We were given the option to pick up the vehicle with the donut on (because they couldn’t put the old tire back on as they removed the nail and realized they didn’t have the new tire) or wait until Monday to pick it up after the new tire arrives. By midday Monday, we had not heard from anyone. Both my husband and I called to check what the status was and when someone finally called back, they said that the tire we need is on backorder and they would try to find one that afternoon. Fortunately, they were able to find one and we picked up our car but the hassle in between seemed unnecessary and was very frustrating. More

by erinbsims Verified Customer Verified Customer

Helpful 0

Report | Print

Very friendly & great communicators! Comfortable waiting area & very upfront with pricing, no surprises which is great. Comfortable waiting area & very upfront with pricing, no surprises which is great. More

by jill14 Verified Customer Verified Customer

Helpful 0

Report | Print

The dealership has great staff. That’s all the words your gunna get with this weird word limit review. That’s all the words your gunna get with this weird word limit review. More

by Dvrdude Verified Customer Verified Customer

Helpful 0

Report | Print

It is always great to service my car with VW. The service is great. Thank The service is great. Thank More

by Chue Verified Customer Verified Customer

Helpful 0

Report | Print