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Scott Shaffer

Overview Reviews (89) Inventory (111)

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Scott Shaffer

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Scott Shaffer | Page 3

Assistant Service Manager

Coulter INFINITI

6225 E Test Drive
Mesa, AZ 85206

Experienced service consultant. I have worked in the automotive industry since 2000. I enjoy being around cars and love meeting new car enthusiasts.

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4.8

89 Reviews

Experienced service consultant. I have worked in the automotive industry since 2000. I enjoy being around cars and love meeting new car enthusiasts.

Overview Reviews (89) Inventory (111)

Dealership Experience

8 yrs, 1 mo

Industry Experience

24 yrs, 1 mo

Specialties & Trainings

NISSAN OWNER FIRST RECOGNITION 2013-2015

INFINITI OWNER FIRST RECOGNITION 2016-CURRENT

4.8

89 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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89 Reviews of Scott Shaffer

November 20, 2023

Dealership Rating

Employee Rating

Very easy schedule, drop and great communication and service thought entire repair. Scott is great. service thought entire repair. Scott is great. More

by Nett W.

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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November 10, 2023

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Service department is first rate. My service advisor, Scott Schaffer is always knowledgeable of the service to be performed. My service advisor, Scott Schaffer is always knowledgeable of the service to be performed. More

by Dale Omer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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October 21, 2023

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Employee Rating

Awesome service. Repairs done rite and advisor keeps you up to date. Will be back. Repairs done rite and advisor keeps you up to date. Will be back. More

by littledogJada

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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October 19, 2023

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Very nice, helpful and fast. Good service, and best deals for the cars. Thank you. Good service, and best deals for the cars. Thank you. More

by Anushik

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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October 19, 2023

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Employee Rating

Scott is very helpful and responsive. He sticks to his word my vehicle was returned to me cleaner, then it was when I dropped it off He sticks to his word my vehicle was returned to me cleaner, then it was when I dropped it off More

by khays9

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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October 18, 2023

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A very professional friendly and fair dealership- especially the service department. Highly recommend this dealership. especially the service department. Highly recommend this dealership. More

by Jennifer S

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Oct 18, 2023 -

Jennifer S responded

Thank you Scott S for great service!

October 15, 2023

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Employee Rating

Professional friendly and skilled service technicians. Easy to make appointments. Flexible options while car is serviced (wait, get a loaner, etc.) Easy to make appointments. Flexible options while car is serviced (wait, get a loaner, etc.) More

by Dwright

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Rios

Helpful 0

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October 08, 2023

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Employee Rating

Scott is a very knowledgable, helpful and courteous advisor who bends over backwards to assist in the customers repair needs. advisor who bends over backwards to assist in the customers repair needs. More

by richarddeville

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Reames

Helpful 0

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September 28, 2023

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Employee Rating

Coulter Infiniti in Mesa have very helpful, friendly staff. I've Always been well cared for there. Infiniti is lucky to have such a great staff. My car has been very well maintained thanks to them, a staff. I've Always been well cared for there. Infiniti is lucky to have such a great staff. My car has been very well maintained thanks to them, and I Love my 2013 G37 Hardtop Convertible!!! More

by pameladrln

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Receptionist is Soooo friendly and kind!

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September 27, 2023

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Excellent customer service! Great attention to detail, the staff takes care of their clients! Highly recommend! Great attention to detail, the staff takes care of their clients! Highly recommend! More

by lgodzich

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Stanley Brown, Nadir & Dayana Sandoval

Helpful 0

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Dealership Inventory (111 Vehicles)

2024 INFINITI QX60 | new

$57,280

2024 INFINITI QX60

new

Graphite Shadow exterior

Automatic

Front-wheel Drive

$57,280

View Vehicle Details

View Details

2024 INFINITI Q50 | new

$42,832

2024 INFINITI Q50

new

Graphite Shadow exterior

Automatic

Rear-wheel Drive

$42,832

View Vehicle Details

View Details

2022 Ram 1500 | used

$49,998

2022 Ram 1500

used

Delmonico Red Pearlcoat exterior

Automatic

Four-wheel Drive

$49,998

View Vehicle Details

View Details

2021 INFINITI QX50 | used

$29,575

2021 INFINITI QX50

used

Graphite Shadow exterior

CVT

All-wheel Drive

$29,575

View Vehicle Details

View Details

2023 INFINITI QX60 | used

$44,998

2023 INFINITI QX60

used

Mineral Black exterior

Automatic

All-wheel Drive

$44,998

View Vehicle Details

View Details

2024 INFINITI QX60 | new

$55,088

2024 INFINITI QX60

new

Diamond Black exterior

Automatic

Front-wheel Drive

$55,088

View Vehicle Details

View Details

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