Scott Roland | Page 7

After a little issue that was corrected I am very pleased. Cullen went over and above the call of duty to make me very satisfied. After we had a little issue everything turned out fine. GREAT CUSTOMER SERVICE Cullen went over and above the call of duty to make me very satisfied. After we had a little issue everything turned out fine. GREAT CUSTOMER SERVICE!!! More

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Great Client/Customer Relationship This is my third vehicle from Bonita Spring Infinity. My salesman was Bryan Nietz and I also was assisted by Scott Roland. Both these individuals ar This is my third vehicle from Bonita Spring Infinity. My salesman was Bryan Nietz and I also was assisted by Scott Roland. Both these individuals are very professional, they listen to what your needs are. I reside on the East Coast, and make this trip to Bonita Springs for our vehicles, they speaks volume of what I think of these two individuals, and the dealership. I truly recommend anyone looking for a vehicle, to stop in to this dealership, you will be very happy that you did. GREAT MANAGEMENT, GREAT SALESMAN, OVERALL GREAT EXNPERiENCE. Dennis Wellington FL More

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Q60 purchase Bryan Nietz was extremely helpful in my purchasing expierence. No complaints if I had to do it all over again I would. I would recommend him to anyone Bryan Nietz was extremely helpful in my purchasing expierence. No complaints if I had to do it all over again I would. I would recommend him to anyone looking to make a purchase at Infinit of Bonita Springs. More

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Excellent Buying Experience Bonita Springs Infinity earned my business by providing excellent service on my previous Infinity always going above and beyond. The new Infinity pu Bonita Springs Infinity earned my business by providing excellent service on my previous Infinity always going above and beyond. The new Infinity purchase was a simple no hassle transaction and I felt very confident with everyone I dealt with. Thanks More

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Pleasant experience Antoine was very easy to work with, he helped me choose the model that best met my needs and worked with management to meet the specific price I was w Antoine was very easy to work with, he helped me choose the model that best met my needs and worked with management to meet the specific price I was willing to accept. More

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BEST CAR buying experience EVER, thanks to Preston Reeder I drove many new cars, but I loved the Infiniti Q50! The entire experience was amazing; FAST, NO PRESSURE, KNOWLEDGEABLE SALES TEAM, POLITE, GREAT SER I drove many new cars, but I loved the Infiniti Q50! The entire experience was amazing; FAST, NO PRESSURE, KNOWLEDGEABLE SALES TEAM, POLITE, GREAT SERVICE, NO ANNOYING CALLS, EXCELLENT STAFF WITH INTEGRITY!!! They offered me a bottle of water on the spot,, made me feel at home, and not at all like other car dealers. This was THE BEST car purchasing experience I have ever had in my life!! I met with Naheem, and Preston and quickly Naheem had cars and SUVS waiting for me to drive. I feel in love with the Q50 and went back a few days later to drive it again. No pushy sales people, friendly service, met several staff members, they are very friendly and made me feel like royalty! Got great financing on the spot, and the dealership delivered my NEW CAR to my office!! When Naheem delivered my car, he had all the papers for me to sign and went over all the features of my new car. Honestly, I have never had such honest, wonderful service at a car dealership! Preston and Naheem were a text message away, as I run a busy business and don't have time to make calls. Very fast response with answers to all my questions. Preston called me the day after my purchase to make sure I was happy with my decision. I stopped by the dealership tonight to ask a few questions on some of the new technology and they came out and showed me how to use it immediately. I must say, they went way beyond my expectations, and I will stay with this dealership for many years to come. I love driving my new car, and buying a car has never been this hassle free, easy and FUN! Great team effort and they have even offered to come to my residence to help me set up the garage door opening feature. Really....AMAZING! YES, I would recommend Bonita Infinit to anyone who wants to be treated fairly, and actually enjoy buying a car instead of dreading it. Not to mention, ( I better mention this part) I got a great price on my new 2017 Q50~!!! Love driving again! More

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The best I found a pre owned Mercedes at Infiniti of Bonita online and clicked I'm interested button. I immediately got an email from the general mgr. Scott Ro I found a pre owned Mercedes at Infiniti of Bonita online and clicked I'm interested button. I immediately got an email from the general mgr. Scott Roland. We communicated several times and he assured me I'd be treated well at his dealership. It was more than true, hands down my best car buying experience in over 45 years. Both Scott and John Lawson rolled out the red carpet for my wife and me. They helped me with the complicated systems on my Benz and I got an awesome deal. Terrific people, great dealership. I'll tell everyone it's worth the ride from Ft.Myers to buy your preowned or those beautiful new Infinitis there. Thanks guys. More

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Excellent service and after care.. John Lawson did an excellent job throughout the entire leasing experience of our new QX50 Infiniti. He patiently explained to us all our options, and John Lawson did an excellent job throughout the entire leasing experience of our new QX50 Infiniti. He patiently explained to us all our options, and helped us to arrive at a decision that suited our needs. We would not hesitate to recommend John, and Bonita Springs Infiniti, to our many friends and family. More

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A PLEASURABLE BUYING EXPERIENCE My total overall experience dealing with the staff at Bonita Springs Infinii was a joy! Great people that take the sometime painful, drawn-out process My total overall experience dealing with the staff at Bonita Springs Infinii was a joy! Great people that take the sometime painful, drawn-out process by simplifiying the buying transaction. I was greeted instantly with a smile and a possitive attitude, not by the sales staff initially, but by the General Manager himself, Scott Roland. You could tell right from the start that this would be a pleasant transaction because Scott's attitude and mentality reflected not about one sale, but the long term relationship that he wants to build with new clients in the area. You can tell Scott is dedicated to the growth and vision of the dealership and will continue to be a great asset to the owner's of Bonita Springs Infiniti. Scott then introduced me to my Sales Consultant, John Lawson, who truly cares about finding the right vehicle that best suits your lifestyle and budget, not what best suits him! He takes the time and has excellent patience in listening to what the client wants. He reviews the many options and features each vehicle has so that the buyer can make an informed decision. John doesn't hassle you because he also, wants to build his book by providing outstanding customer service so that when it comes to buying another vehicile down the road, or have personal contacts that are looking for a new car, you think of him first! To be honest, I had planned on visiting several other dealerships because I was undecided on what I wanted, but I knew after dealing with John and Scott that I wanted to do business with them because I liked their professionalism and character. John is a very happy, upbeat employee and I have no doubt that you will enjoy dealing with John when it comes time to purchasing your new vehicle. I challenge anyone that's lookng for a new car to make sure you take the time to make one more stop, or even better, like myself, make it your first stop when beginning the buying process. You won't be dissapointed! As far as price goes and the whole back and forth negotiation that we know happens when buying a new vehicle, FORGET IT! Find the car that you're happy with and tell them what you can afford. This team will work with you to make sure your business stays with them! Finally, when it came time to do the paperwork for the transaction, I dealt with a very friendly and pleasant Finance Manager, Corrin Kamla Kolling. She had all the paperwork ready to go and she respected my time rather than drag out the process by pushing a bunch of extra add-ons. She wouldn't be doing her if she didn't mention the great services they offer, but she knew I was under time constraints and simply told me to come back and see her if I'd like to add certain features to the sale. Thank you Bonita Springs Infiniti for a job well done! You deserve to have Sunday's off : ) More

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Outstanding Buying Experience Stopped by the dealership for information on my JX35 lease that was about to expire and check on my options for an eventual new lease, with really no Stopped by the dealership for information on my JX35 lease that was about to expire and check on my options for an eventual new lease, with really no intention to do anything immediately. I was greeted initially by Bryan Neitz who made me aware of all my available options. Together with Scott Roland and Anthony Blasini they worked on a deal on a new 2016 QX60 that fully met my expectations and made it impossible not to accept it. Their very efficient and straight forward approach allied to a friendly and helpful staff, made this purchase a great and pleasant experience. I highly recommend Bonita Springs Infiniti to anyone looking for a new or used vehicle. More

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