Scott Fuller | Page 49

Great sevice They informed me my problem was under recall. They allowed my car to me towed there 3 days before my appointment and fixed it 2days before it was sche They informed me my problem was under recall. They allowed my car to me towed there 3 days before my appointment and fixed it 2days before it was scheduled to be repaired. Very happy. More

by dch4jjj Verified Customer Verified Customer

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Excellent Service The staff was very friendly and professional! I would highly recommend this Nissan dealer and Nissan cars. Thank you for the great customer service. The staff was very friendly and professional! I would highly recommend this Nissan dealer and Nissan cars. Thank you for the great customer service. Kat More

by kat.wiley Verified Customer Verified Customer

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It was okay They were very polite and handle everything with care but there was only one negative about my experience and it was the fact that the "no cooling" cl They were very polite and handle everything with care but there was only one negative about my experience and it was the fact that the "no cooling" cluase was not properly explained to me prior to me signing the contract. More

by Demetriccrosby Verified Customer Verified Customer

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Staff was professional and prompt Good customer service. They were very professional and prompt and I was able to relax in waiting area comfortably while waiting on my car to be servic Good customer service. They were very professional and prompt and I was able to relax in waiting area comfortably while waiting on my car to be serviced. I am so thankful for kind people More

by RMURPHY189 Verified Customer Verified Customer

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Professional Staff Went in at 10am for an oil change and tire rotation. I was done within and hour. I have gone there in the past and the staff was very helpful and fr Went in at 10am for an oil change and tire rotation. I was done within and hour. I have gone there in the past and the staff was very helpful and friendly. Love how clean and enjoyed the free water and popcorn. More

by CLEATHER Verified Customer Verified Customer

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The worst dealership I’ve ever dealt with I was told the system was down and I’d receive a call back never did. There’s no discount program it les told there was hadn’t received any email abou I was told the system was down and I’d receive a call back never did. There’s no discount program it les told there was hadn’t received any email about it. I’ve gone to Serra Nissan over a year now a lady called me about getting enrolled and NOTHING came from it. How is it a car dealership and no one to wash cars??? My car is never washed every time I bring it there to be serviced. At NISSAN of MOBILE my car is washed every time i don’t even have to ask. I’ve never been told BS about my vehicle. I asked why is my bumper poking out I was told because of the sun and the heat. THAT DOES NOT MAKE ANY SENSE. Every car in the world would have a poking bumper. The professionalism does not exist if you don’t know the reason say that don’t tell your customers BS to get them out of your face. I’m disgusted with Serra Nissan at this point. I’d rather drive to Mobile and servic emu car every couple months. I have never been disappointed by service there. NOT ONCE! More

by Nala Verified Customer Verified Customer

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BATTERY REPLACEMENT The service was great, the people were fantastic, the showroom was nice and clean, it had a nice selection of food and drink. The cars were nice on t The service was great, the people were fantastic, the showroom was nice and clean, it had a nice selection of food and drink. The cars were nice on the showroom floor. I had a very nice expierence. More

by shesan69 Verified Customer Verified Customer

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Excellent Service I was called about a special and scheduled the service within a cpl days. They got my car in and serviced within a cool hours. I was called about a special and scheduled the service within a cpl days. They got my car in and serviced within a cool hours. More

by nuunuu.1983 Verified Customer Verified Customer

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TERRIBLE It took me 3 trips to get a window replaced. I called on September 13 and spok with Courtney who ordered my window and was cery profesaional. Had an a It took me 3 trips to get a window replaced. I called on September 13 and spok with Courtney who ordered my window and was cery profesaional. Had an appt the following day on Saturday September 14 with Amanda. Then was told by Amanda they wouldn’t be able to get me and and to come back on Momday and she would give me a loaner vehicle and put the window under my manufacturers warranty. That was a LIE. Then was told by the service manager Scott Fuller that I would have to pay upfront and be reimbursed by my insurance because they did not have a collision center. Scott quoted me $580.50. I left and went back the next day at 9 a.m. and they repaired the window quickly, however the bill was ove $600.00. When I told them what I was quoted by Scott Fuller they corrected the bill like I had a coupon. Nothing was handled professionally and I will NOT go back to that dealer. More

by Shelley Luna Verified Customer Verified Customer

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Service Department was great and timely Very professional in explaining the work performed and what needs to be done in the future. We appreciate the constant reminders e-mails and texts. Very professional in explaining the work performed and what needs to be done in the future. We appreciate the constant reminders e-mails and texts. More

by HOGANSh0 Verified Customer Verified Customer

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