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Scott Crocker
Scott Crocker at Daytona Toyota
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Scott Crocker

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

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4.7
644 Reviews

Hi my name is Scott, I started at Daytona Toyota as a porter, was promoted to shuttle driver and worked my way up to my current position as an assistant service manager. I enjoy taking care of your service needs as efficiently with the best value possible. When not at work I enjoy camping, boating and riding my motorcycle. Have a great day!

Dealership Experience

9 yrs, 11 mos

Industry Experience

9 yrs, 11 mos

Specialties & Trainings

PRO ASM

4.7

644 Reviews

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644 Reviews of Scott Crocker

May 14, 2024

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Employee Rating

Great customer service and knowledgeable agent that explained every step of the service completed.. Emily was very professional and exceptional customer service advisor. More

by wsjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Murray, Emily Melanson

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May 15, 2024

Daytona Toyota responded

Thank you for sharing your positive experience! We're thrilled to hear that Emily provided exceptional service. We're committed to ensuring every customer feels valued and informed throughout their visit.

May 12, 2024

Dealership Rating
Employee Rating

Three new cars bought and serviced here; they must be doing the right things by me! More

by LAKETOSEAJACK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Entrekin

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May 12, 2024

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Employee Rating

Three new cars bought and serviced here; they must be doing the right things by me! More

by LAKETOSEAJACK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Entrekin

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May 13, 2024

Daytona Toyota responded

All right! Thank you so much for choosing us to buy your cars and keep them maintained. We look forward to continue to be of service!

April 30, 2024

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Employee Rating

I trust their work. They have been taking care of my 2011 Tundra for years. More

by sailorken56
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2024

Daytona Toyota responded

Thank you for your trust and loyalty over the years! We're delighted to hear that you've been satisfied with our service for your 2011 Tundra. We look forward to continuing to provide top-notch care for your vehicle in the future.

April 22, 2024

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Employee Rating

Takes way too long plus they stripped my husband had to replace it which took longer. They were friendly and took care of it. More

by danieviera77
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 24, 2024

Daytona Toyota responded

We're sorry to hear that you had a negative experience working with us. Please reach out to Aaron Garcia at 386-255-7475 ext. 1702 to discuss your concerns

April 18, 2024

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Employee Rating

Moved here from Connecticut and my RAV4 had an electric problem and other issues. Bought it to Daytona Toyota and Kevin Serodio took care of everything he showed professionalism and took good care of me al More

by Bill Duskin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Serodio

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Apr 23, 2024

Daytona Toyota responded

Thank you for choosing Daytona Toyota! We're delighted Kevin provided you with exceptional service, ensuring your RAV4 was well taken care of. We appreciate your trust and look forward to serving you again in the future.

April 15, 2024

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xx xx x xxxx xxxxx xxxx x xxx xxx x x x x x xxxx More

by JTAYLOR0723
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Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2024

Daytona Toyota responded

Thank you for sharing this positive 5-star rating for our team!

April 13, 2024

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Employee Rating

Easy to setup service and performed efficiently. Service manager took time to explain the vehicle service schedule. More

by s3cott
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2024

Daytona Toyota responded

Thank you for the positive feedback! We're glad to hear that our service team provided efficient and informative assistance. We appreciate your business and look forward to serving you again in the future.

April 02, 2024

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Employee Rating

Service was good , but the waiting was too long , advisor was polite and helpful.., no other comments More

by MTORTORIELLO712
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 04, 2024

Daytona Toyota responded

Thank you for your feedback! We appreciate your patience and kind words about our advisor. We'll work on improving our wait times to ensure a smoother experience for you in the future.

April 01, 2024

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Employee Rating

We were listened too and our problem was researched even though it was thought not to be a problem. When we left we noticed the service department has updated our clock - awesome experience. More

by ROBERTCOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 04, 2024

Daytona Toyota responded

Thank you for sharing your experience! We're glad we could address your concerns and add a little extra touch to your visit. We appreciate your business and hope to see you again soon.

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