Savannah O'Connor | Page 2

This was our third purchase from Subaru of Jacksonville and we've been pleased each time. The sales staff and service department have always helped us out when needed. and we've been pleased each time. The sales staff and service department have always helped us out when needed. More

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I had a very good experience doing business with subaru of jacksonville and I would recommend anyone to this dealer. of jacksonville and I would recommend anyone to this dealer. More

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A big thanks to Mr. Jerry Johnson for helping me with my recent vehicle purchase. Jerry was very helpful , very professional and took care of all my queries /concerns. Jerry Johnson for helping me with my recent vehicle purchase. Jerry was very helpful , very professional and took care of all my queries /concerns. Again, thank you Sir Jerry! More

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Our salesman John Voight was excellent! He was extremely knowledgeable about the car we were interested in (Forester) and was able to promptly answer all of our questions. He also easily He was extremely knowledgeable about the car we were interested in (Forester) and was able to promptly answer all of our questions. He also easily handled our trade-in and handed us off to AJ with the finance who was equally superb. Very happy with our new Forester and the staff at Subaru of Jacksonville! More

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19 mi & 30 min Later saved $4207. 52. SOJAX was not our 1st stop but is now our Subaru dealer of choice. We did our research found several dealers with 150 mi and began our search 52. SOJAX was not our 1st stop but is now our Subaru dealer of choice. We did our research found several dealers with 150 mi and began our search with our original dealer we will refer to as #1. We were looking for 2 specific colors. Alpine Green and Lithium Red. #1 did not have either on the lot but since we had dealt with them before and ordered our 1st Crosstrek Sport from them we started there. We got an initial offer from #1 was told best price available and would have to order a vehicle. Off to SOJAX #2 on the list so we could see the actual colors Let's just say seeing the Vehicle Color's in person does not even compare to the Internet. We saw the Alpine Green 1st. Looked great but the Lithium Red was OUTSTANDING and sold the vehicle as far as we were concerned. ZERO pressure Salesperson THANKS Mark! He was quick to give us a preliminary offer that was 7.4% lower than what we were given at #1. Same vehicle same options/packages for a Crosstrek Wilderness. 1st trade offer from both #1 & SOJAX was not what we were looking for. 2nd offer from SOJAX was acceptable 5% more overall than offer #1 (do your research & hold your ground as long as you're not being stupid). The fees for purchasing from SOJAX were easy to decipher & overall 52% lower than #1. An item #1 was offering & wanting to charge us for was FREE from SOJAX and we didn't even ask about it. A discount from #1 was not offered by SOJAX but it was not anywhere close a deal killer with all the other savings we were receiving. As for warranties and service plans don't rush into taking or declining any. Do your research crunch #'s. #1 had their plan which for the cost would be worth it since it was offered technically free but if you had to pay for it would NOT be a good purchase for the price. What we did purchase from SOJAX after number crunching is an overall good buy for us. Ryan in Finance was great to deal with also. ZERO pressure. Had him go over the warranty items a few times to fully understand what they were. Again, do your research some of the costs can really drive up your payments. As for financing, financing thru Subaru we got same rate as going thru our credit union but for the term of loan did a little better. 1 less middleman in the way so to say. So bottom line SOJAX is our new Subaru dealer of choice. Touting a jingle from years ago "Drive a little, Save a lot." (that's for us older folks). Our 1st Crosstrek Sport was Awesome! On highway driving NO faster than 70, no load on vehicle (trailer, Roof Rack etc) 36MPG!! All convenience items are great and makes driving fun again for us older Boomers. We purchased the new Crosstrek Wilderness for the more ruggedness of the vehicle since we travel to mountains on a regular basis and the superior more enhanced safety features offered than on older Crosstrek models. Of course, time will tell how we really like the Wilderness, however on the drive home we felt safer and more comfortable. More

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Our experience has been top notch. As a senior it reminds me of what one could expect from the local hometown dealership. Professional well informed and anxious to answer any questi As a senior it reminds me of what one could expect from the local hometown dealership. Professional well informed and anxious to answer any questions. More

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My husband & I just purchased our third Subaru from this dealership and have always had friendly COURTEOUS service. dealership and have always had friendly COURTEOUS service. More

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I was casually looking for a car for months. Subaru of Jacksonville offered just enough follow-up to let me know I was still on their radar, but so much that I felt pressured to make a decision Subaru of Jacksonville offered just enough follow-up to let me know I was still on their radar, but so much that I felt pressured to make a decision. When I finally did decide to purchase, the staff I dealt with kind and friendly. The number that was put in front of me was what I was expecting and very fair. Kimberly was great during the test drive, and we even just chatted about normal life stuff while waiting for finance to get the paperwork together. Never have I had a car salesperson just "talk." It was nice not to be left alone while waiting for the next step. The car handoff was great. Kim made sure I knew how to operate the key features of the car. I appreciated that as I was driving the new baby home in the dark and didn't want to be messing with buttons on the way home. While I intend of keeping my Subaru Crosstrek for many years, if I do need to car shop again, I'll head back to Subaru of Jacksonville. More

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We sought out Sabino to buy a second Subaru after a great prior pre sales experience with him. Unfortunately the prior time the car we wanted was not available through his dealership and we were very tight prior pre sales experience with him. Unfortunately the prior time the car we wanted was not available through his dealership and we were very tight on time. We bought from another subaru dealership. We had a poor experience when we bought the car from the other dealership. So this time we sought out Sabino and bought our second subaru from him. As we expected, his expertise and kindness made buying this new car comfortable and fun and we left excited about our new car. I will always strongly recommend Sabino to anyone interested in buying a Subaru. More

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Bought 2019 Subaru Ascent Touring in 2018. 5 years later, bought Subaru WRX GT. Ryan Munro was great on first deal. Nando DiPasquale and John Voight were great on most recent deal. It's true w 5 years later, bought Subaru WRX GT. Ryan Munro was great on first deal. Nando DiPasquale and John Voight were great on most recent deal. It's true what they say "drive a Sub, you'll buy a Sub.". Sub of Jax A+ ratings!!!! More

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