Saumil Bhatt | Page 6

Fantastic service Brandon was extremely helpful and knowledgeable and got me in and out as quickly as possible, great service overall. I will definitely recommend all Brandon was extremely helpful and knowledgeable and got me in and out as quickly as possible, great service overall. I will definitely recommend all my friends and family to this dealership More

by WILL1420 Verified Customer Verified Customer

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It was pretty good Thanks for everything y’all was amazing and the customer service was helpful and patient. Someone offered snacks and drinks so really enjoy the experi Thanks for everything y’all was amazing and the customer service was helpful and patient. Someone offered snacks and drinks so really enjoy the experience. More

by wquintario24 Verified Customer Verified Customer

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Car broke down on side of road 1 week later I brought my car in for a multi point inspection and complained of a sparatic tugging while driving and i needed new light bulbs in front. They perfor I brought my car in for a multi point inspection and complained of a sparatic tugging while driving and i needed new light bulbs in front. They performed the inspection and informed of need for new brakes and rotors Which was explained to be the cause of the tugging and said we need new pig tails. All in all this came to about $400. No other recommended services to be performed. We had an out of state trip to Florida we were getting the car for. Needless to say a week later we brake down on the side of the road. The engine blew! Car began throttling down, engine light flashing and loud knocking noise, we immediately stopped. So you’re telling me these mechanics could not decipher any engine misfires or issues a week prior?! We were stranded on the side of the Florida turnpike, had to get towed to the Leesburg KIA, pay for a hotel and call off of work. What a hassle and waste of money! Very disappointed with KIA and dissatisfied with service. ( Engine is on back order, we’re in a rental until further notice and i was forced to leave my car 6 hours away from home) More

by R. Fortunato Verified Customer Verified Customer

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Awesome Everyone was phenomenal and pleasurable to speak with. Everyone got along, knowledgeable about the vehicle & helpful. Willing to work with me & my spo Everyone was phenomenal and pleasurable to speak with. Everyone got along, knowledgeable about the vehicle & helpful. Willing to work with me & my spouse. Really enjoyed my time at ALM. More

by nicole.reveron Verified Customer Verified Customer

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Easy, straightforward, satisfactory! Great experience. The car is amazing. All departments worked great together. Vernell Jackson was amazing. Management made it happen and I’m so happy w Great experience. The car is amazing. All departments worked great together. Vernell Jackson was amazing. Management made it happen and I’m so happy with my new Cadenza. More

by v.jackson78 Verified Customer Verified Customer

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Chad Moran is the best!! Great friendly gentleman! Great timely service very friendly and informative Chad Moran is the greatest person to work with honest, kind and very helpful he is the nicest perso Great timely service very friendly and informative Chad Moran is the greatest person to work with honest, kind and very helpful he is the nicest person to work with... Highly Recommended. More

by VMITCHELL517 Verified Customer Verified Customer

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Great!!!! Great people. Nice clean place. Great price. Would not go anywhere else. Everyone was very nice and professional. Felicity was huge as well as selecti Great people. Nice clean place. Great price. Would not go anywhere else. Everyone was very nice and professional. Felicity was huge as well as selection. More

by echols675 Verified Customer Verified Customer

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The best car purchase experience that I have ever had! I researched other dealerships on line and ALM had the best pricing. I even got a better deal on site. Sales person Irian Jones set the high standard I researched other dealerships on line and ALM had the best pricing. I even got a better deal on site. Sales person Irian Jones set the high standard for friendly, knowledgeable, and straightforward customer service. I can say the same for Saumil Bhatt in finance and Jawon Shaw in Admin. I've already recommended this dealership to a relative!! The best car purchase experience ever!!! More

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Aggressive and Liars . Don’t go there and, if you do, stay away from Sam!!! They will do anything to get you into a car with trickery and go well above the max you request . Don’t go there and, if you do, stay away from Sam!!! They will do anything to get you into a car with trickery and go well above the max you requested and try to twist your arm into buying. SCAM ARTISTS More

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Empty promises and sold me a car with a nail in the tire This dealership sold me a car with a whole in the tire and empty promises !! If I can save you from the hassle of a bad car being experience then my j This dealership sold me a car with a whole in the tire and empty promises !! If I can save you from the hassle of a bad car being experience then my job is done! They have great cars lined up but the salesman pressures you and give you false promises. I was offered a deal on the car I wanted and drove an hour to go sign my contract when I arrived I was told the deal would not go through as promised over the phone. After pushing through many attitudes we figured out another way for me to purchase the vehicle. Every time I asked about different specs on the car (I’m a first time car buyer) the salesman would have an attitude and could barely answer my questions. The day I purchased the vehicle the tire pressure was low so I asked for them to check it and I received more attitudes and was reassured that there was no problem. The next day I got in the car the tire was so low I had to take it somewhere to get checked out and there was a NAIL IN THE TIRE! I had to pay to get it removed and plugged because the dealership didn’t take my concerns seriously. My car was missing pieces for the top that I have never received. I was promised floor mats I never received. I didn’t get my tag printed for weeks. Overall experience was awful and I hate I ever went to this dealership. More

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