Saul Cabrales | Page 3
Service
Gerald Nissan of Naperville
1575 West Ogden Avenue
Naperville, IL 60540
88 Reviews
Write a Review88 Reviews of Saul Cabrales
November 24, 2021
The service department was efficient and organized - clear and understandable explanations followed by quality workmanship. I was especially happy to have a coupon mailer to help with the cost. clear and understandable explanations followed by quality workmanship. I was especially happy to have a coupon mailer to help with the cost. More
November 11, 2021
Easy to schedule service on line. Check- in noted the areas of concern I wanted checked. Was informed via text about other items due for service with the option to defer or accept. (Selected only one f areas of concern I wanted checked. Was informed via text about other items due for service with the option to defer or accept. (Selected only one for immediate service - deferred others til later). More
November 06, 2021
Service was an excellent experience! My vehicle was taken in for my appointment time right away. The waiting time was actually less than I had been told. Staff were all very friendly and professional. They e in for my appointment time right away. The waiting time was actually less than I had been told. Staff were all very friendly and professional. They even washed the exterior of my car! About the only thing that would have been icing on the cake is if they had made coffee for me in the waiting room! I had to figure out the machine myself. : ) More
November 03, 2021
I have always had a good experience with Gerald Nissan, whether getting a new vehicle, or getting serviced thru their service department. whether getting a new vehicle, or getting serviced thru their service department. More
Other Employees Tagged: Howard Krick
October 27, 2021
I would give zero stars if possible. I received no service from this employee. Dropped off my car for repair received an estimate and after calling numerous times leaving countless messages on VM, wit service from this employee. Dropped off my car for repair received an estimate and after calling numerous times leaving countless messages on VM, with other service reps and front office staff for a week I never received one call back. Common courtesy was out the window. He gives bad service a good name. Saul would never work one additional day for me. I didn’t receive any service until I went into the dealership and had to ask for the service manager. Horrible experience. More
Other Employees Tagged: Felix