Saul Cabrales
Saul Cabrales at Gerald Nissan of Naperville
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Service

Gerald Nissan of Naperville

1575 West Ogden Avenue
Naperville, IL 60540

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88 Reviews
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88 Reviews

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88 Reviews of Saul Cabrales

November 25, 2021

Dealership Rating
Employee Rating

Slattery put me in even though i realized that my appt was for the day before More

by Oberwetter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Leonard Diaz

Dec 01, 2021

Gerald Nissan of Naperville responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Robert Majesky | rmajesky@geraldauto.com

November 24, 2021

Dealership Rating
Employee Rating

The service department was efficient and organized - clear and understandable explanations followed by quality workmanship. I was especially happy to have a coupon mailer to help with the cost. More

by Meyer56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2021

Gerald Nissan of Naperville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Robert Majesky | rmajesky@geraldauto.com

November 11, 2021

Dealership Rating
Employee Rating

The Service guy was great to deal with. Thanks again Jacob, see you for my next oil change. Rick More

by brutis86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jacob

Nov 16, 2021

Gerald Nissan of Naperville responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Robert Majesky | rmajesky@geraldauto.com

November 11, 2021

Dealership Rating
Employee Rating

Easy to schedule service on line. Check- in noted the areas of concern I wanted checked. Was informed via text about other items due for service with the option to defer or accept. (Selected only one f More

by Kal4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 16, 2021

Gerald Nissan of Naperville responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Robert Majesky | rmajesky@geraldauto.com

November 08, 2021

Dealership Rating
Employee Rating

I was able to make an appointment on very short notice and get the work done quickly More

by plamar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 12, 2021

Gerald Nissan of Naperville responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Robert Majesky | rmajesky@geraldauto.com

November 06, 2021

Dealership Rating
Employee Rating

Service was an excellent experience! My vehicle was taken in for my appointment time right away. The waiting time was actually less than I had been told. Staff were all very friendly and professional. They e More

by KenD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 09, 2021

Gerald Nissan of Naperville responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Robert Majesky | rmajesky@geraldauto.com

November 03, 2021

Dealership Rating
Employee Rating

I have always had a good experience with Gerald Nissan, whether getting a new vehicle, or getting serviced thru their service department. More

by Bbuhrandt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Howard Krick

Nov 08, 2021

Gerald Nissan of Naperville responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Robert Majesky | rmajesky@geraldauto.com

October 27, 2021

Dealership Rating
Employee Rating

I would give zero stars if possible. I received no service from this employee. Dropped off my car for repair received an estimate and after calling numerous times leaving countless messages on VM, wit More

by Christianburch23
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Felix

Nov 08, 2021

Gerald Nissan of Naperville responded

Thank you for alerting us of this issue. I would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. Sincerely, Robert Majesky | rmajesky@geraldauto.com

Nov 09, 2021

Christianburch23 responded

I spoke with the service manager and I believe he did his best to accommodate me. I believe covering the labor costs for the repair would have been much better since that’s a service and I received no service until I had to go into the dealership. I was under the impression his hands were tied in offering any more than he did. Christian Burch

October 22, 2021

Dealership Rating
Employee Rating

Honest and not pushy. Gave me info to think about and make my decision to see if the price was good More

by Helen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 26, 2021

Gerald Nissan of Naperville responded

Thank you for the excellent review! It is great to know that our staff was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Robert Majesky | rmajesky@geraldauto.com

October 20, 2021

Dealership Rating
Employee Rating

Blue team took good care of me and my car. I was in and out in about 30 minutes. More

by opsraf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2021

Gerald Nissan of Naperville responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Robert Majesky | rmajesky@geraldauto.com

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