Sasha Ordonez
Sasha Ordonez at Empire Nissan of Hillside
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Sasha Ordonez

Service Advisor

Empire Nissan of Hillside

56 U.S. 22
Hillside, NJ 07205

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4.4
340 Reviews

Sasha loves taking care of customer's and their cars! Her day off is Monday.

Dealership Experience

3 yrs, 4 mos

Specialties & Trainings

Nissan Certified Service Advisor

4.4

340 Reviews

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340 Reviews of Sasha Ordonez

May 20, 2024

Dealership Rating
Employee Rating

I had 8am scheduled to do oil change. Everything went on with Sasha -very professional, and the great team of mechanics. I was highly impressed with the timely manner my car was service More

by sdagsosuuk
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 21, 2024

Empire Nissan of Hillside responded

We are grateful for you leaving Sasha this flawless review! We are thrilled to hear that Sasha took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that she was very professional and got your car serviced in a timely manner. Please drive safely and do not hesitate to let us know how we may be of further service to you.

May 19, 2024

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It's always quick and I don't wait long very Friendly Love coming here More

by PAT0ICIA0TRICKLAND68
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Granados, Isaiah Groomes

May 20, 2024

Empire Nissan of Hillside responded

Thank you for taking the time to leave us this positive review! Our guests' satisfaction is our utmost priority, and we are glad that our team consistently ensures that your visit is as smooth as possible. We hope that you continue to choose us for all of your future automotive needs!

May 19, 2024

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Excellent accomodations. Timely and professional. Great service!!! Great and friendly staff definitely will use service again. More

by BRENDALJONES13
Service Price Transparency
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Recommend Dealer
Yes
May 20, 2024

Empire Nissan of Hillside responded

We greatly appreciate you taking the time to leave us this positive review! We are so glad that our team provided you with quality and efficient service during your recent visit. It is our pleasure to serve you, and we look forward to continue providing you with our best care in your visits to come!

May 09, 2024

Dealership Rating
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Excellent service, professional and friendly staff, quick and easy process, would come again for service More

by FABIANADOMINGUEZ1958
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Recommend Dealer
Yes
May 09, 2024

Empire Nissan of Hillside responded

Fabiana, Thank you so much for leaving us this incredible review! We are glad to hear that our team took exemplary care of you and your automotive needs. We are happy to know that they were professional and friendly. Please do not hesitate to let us know how we may be of further service to you.

May 05, 2024

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Friendly, fast service, responsive, reasonable prices. .clean.. I don not have any more words to say More

by VALENTHIAWEEKS
Service Price Transparency
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Recommend Dealer
Yes
May 07, 2024

Empire Nissan of Hillside responded

We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that they were friendly and responsive. Please drive safely and do not hesitate to let us know how we may be of further service to you.

March 18, 2024

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Employee Rating

Isaiah and Austin took care of me. Found my noise concern and solved it!!! I will go here More

by MYLIFE1026
Service Price Transparency
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Recommend Dealer
Yes
Mar 18, 2024

Empire Nissan of Hillside responded

Thank you for taking the time to leave us this 5-star rating! Your safety and satisfaction are our utmost priorities, and we are glad that Isaiah and Austin got your automotive needs taken care of- thoroughly and efficiently. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Mar 18, 2024

MYLIFE1026 responded

I wanna thank you guys for solving my issue in oneday. Isaiah was very helpful and assured me that my problem would be handled. Austin was very professional did an aggressive check like i have ever seen before from any dealerships service department, had my car up and down on the lift multiple times until he found that simple hard to find issue that had me dealing stress headaches for days. Overall out of 10 i give him an 11 great work guys i highly recommend you to anyone.💪 💪 💪 💪 💪.

January 16, 2024

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Customer service was awesome and fast And I really appreciate the way my was taking care of More

by plclauderichard
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Granados, Isaiah Groomes

Jan 17, 2024

Empire Nissan of Hillside responded

Thank you for your positive review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 09, 2024

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El servicio al cliente está bien el único inconveniente es el tiempo me pareció muy larga la espera más de tres horas More

by Mauriciotaura92
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Recommend Dealer
Yes
Jan 11, 2024

Empire Nissan of Hillside responded

Agradecemos sus comentarios sobre su experiencia reciente en nuestro concesionario y lamentamos sinceramente cualquier inconveniente que haya experimentado durante su visita. Entendemos que su tiempo es valioso, y nos disculpamos por el tiempo de espera prolongado que experimentó. Tomaremos medidas inmediatas para revisar y mejorar nuestros tiempos de espera, asegurándonos de ofrecer un servicio más ágil en el futuro. Hemos remitido sus inquietudes a nuestro equipo directivo, Valoramos su elección de nuestro concesionario y esperamos tener la oportunidad de brindarle un servicio más eficiente en su próxima visita.

January 09, 2024

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Employee Rating

El servicio es muy bueno gracias espero que siempre sea así cada vez que estemos en un Nissan More

by JAVIS.6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Granados, Isaiah Groomes

Jan 11, 2024

Empire Nissan of Hillside responded

¡Gracias por tus comentarios positivos! Esperamos que continúe utilizando nuestros servicios y nos recomiende a sus familiares y amigos. Le deseamos un lindo dia!

November 02, 2023

Dealership Rating
Employee Rating

Sasha Ordonez, was courteous, informative, as well as, helpful with my vehicle. Everything was explained. More

by Mrs. Vee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2023

Empire Nissan of Hillside responded

Mrs. Vee, Thank you for leaving Sasha this wonderful review! We are happy to hear that Sasha was both kind and informative. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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