Santiago Piriz | Page 19

Excellent experience all around thanks to Steven and David! Your kindness and patience made all the difference. Appreciate you! David! Your kindness and patience made all the difference. Appreciate you! More

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This is the 5th Volvo we’ve leased from Smythe/Bob Cerza. As always, Bob provided the highest level of personal service (timing of trade-in, best options to meet our needs, best deal) without pressure - so t As always, Bob provided the highest level of personal service (timing of trade-in, best options to meet our needs, best deal) without pressure - so the loyalty works both ways. Santiago Piriz explained in detail the financing and additional options with an honest cost/benefit of each. David Mensah educated me on all the features of the car, many of which were available on my previous Volvos but not explained as clearly to me as David did. No critical review of Smythe Volvo is complete without mentioning the amazing Service department that has taken good care of me over the decade whenever I had a problem or concern. More

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To David, Bryant, and all of the crew at Smythe, we're really so thankful to everyone there for the amazing service. The patience with all of our questions and attention to detail in delivering our new ca really so thankful to everyone there for the amazing service. The patience with all of our questions and attention to detail in delivering our new car has ensured that we will be coming back to your dealership for years to come. Smythe should be a model for how all dealerships should treat their customers. More

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David did an excellent job delivering the vehicle. He patiently answered all of the questions - with all of the new features associated with with the vehicle, and when I came with specific questions He patiently answered all of the questions - with all of the new features associated with with the vehicle, and when I came with specific questions the next day - he did an excellent job. He knows his cars well More

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I worked with Bob Cezar on the purchase of my pre-owned certified used xc90. He was very helpful & transparent during this process. certified used xc90. He was very helpful & transparent during this process. More

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Everyone was great to work with - Steven, Adam and Santiago. Love our car. Great dealership. Thank you! Santiago. Love our car. Great dealership. Thank you! More

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Steven was great. He helped me find a rebate that I would not have expected. It was a positive experience after being disappointed by Carmax He helped me find a rebate that I would not have expected. It was a positive experience after being disappointed by Carmax More

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David and team were experts at showing the features and functionality of the car. We were extremely pleased with the professional demeanor of the whole team. functionality of the car. We were extremely pleased with the professional demeanor of the whole team. More

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Steve helped us extensively while we worked on getting a pre-owned EV. And Alex and Santiago worked diligently to orient us to the use of the car and all the financing options. pre-owned EV. And Alex and Santiago worked diligently to orient us to the use of the car and all the financing options. More

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I walked into Volvo to purchase a safer car option now that I have a little one. Kyle was my sales rep and he provided top notch service from the moment I sat down at his desk up until I walked out of Vol that I have a little one. Kyle was my sales rep and he provided top notch service from the moment I sat down at his desk up until I walked out of Volvo with my new car. I cannot recommend him enough. He was thorough, not pushy and had excellent communication. He is a great lister and addressed all my concerns. Santiago, the finance manager was excellent as well. He was able to obtain a competitive interest for the car loan (more competitive than two banks I shopped). His communication was also thorough and the experience was seamless. Finally, Alex walked me through all the features of my new car and helped address any questions I had. He was extremely knowledgeable. The level of service Smythe Volvo provided far exceeded my expectations. Not only did I purchase a safe and reliable car for my family but I made the purchase at a great dealership that made the transaction and experience so pleasant. Thank you so much! More

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