Samantha Ziegaus
Samantha Ziegaus at Pearson Nissan Of Ocala
Refer Me

Samantha Ziegaus | Page 3

Service Advisor

Pearson Nissan Of Ocala

2060 SW College Road
Ocala, FL 34471

Contact Me
4.7
80 Reviews
4.7

80 Reviews

Write a Review

80 Reviews of Samantha Ziegaus

February 22, 2024

Dealership Rating
Employee Rating

Every time I get an oil change, they never re-set. My message still reads oil change required. Also they rotated my tires with a nail in it and moved it to the front, tire pressure at 22 while the res More

by BURGMANL71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 22, 2024

Pearson Nissan Of Ocala responded

It's disappointing to hear about your recent experiences with our service department. It's important that we provide thorough and accurate services, so it's concerning to see this feedback. We'd like the opportunity to address these issues directly - please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Nia Orona - Owner Loyalty Manager - (352) 622-4111

February 14, 2024

Dealership Rating
Employee Rating

Samantha my service advisor was great, had my car ready at expected time and was very friendly More

by SHUNDA1891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2024

Pearson Nissan Of Ocala responded

Thank you for the wonderful review! We're happy to hear Samantha made your recent visit a great one and we hope to see you again in the future! - The Pearson Nissan of Ocala Team

February 07, 2024

Dealership Rating
Employee Rating

Very clean facility. Samantha is always polite and professional. My car was done in a timely fashion. More

by KADE.PATERNOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Morejon, Isaac Velazquez

Feb 08, 2024

Pearson Nissan Of Ocala responded

Hi Kade, we appreciate your positive feedback! It's great to know that Samantha and the team at Pearson Nissan of Ocala were able to provide you with professional service in good time. We look forward to serving you again soon!

January 18, 2024

Dealership Rating
Employee Rating

Perfect as always. The manager even came over to help with one small issue and solved my problem. More

by bhart4660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Pearson Nissan Of Ocala responded

Thank you so much for your kind words! We're delighted to hear that our manager was able to assist you and resolve your issue. At Pearson Nissan of Ocala, we strive to provide excellent customer service, and it's always rewarding to know when we've met or exceeded our customers' expectations.

January 17, 2024

Dealership Rating
Employee Rating

Service was very prompt and courteous. They got us right in and right out. To care the problems More

by JTARLTON66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Pearson Nissan Of Ocala responded

Thank you for the five-star review and the kind words about our service team at Pearson Nissan of Ocala! We'll see you next time!

January 13, 2024

Dealership Rating
Employee Rating

Always excellent work and everyone is very friendly and professional. Only place I will bring my truck. More

by MYKLEGARD9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2024

Pearson Nissan Of Ocala responded

We're so glad to know you trust our team at Pearson Nissan of Ocala with your truck. Thanks for the positive feedback about our work and professionalism!

January 08, 2024

Dealership Rating
Employee Rating

I was not expecting them to wash and vacuum out the inside of my car. It was a pleasant surprise and the young man that checked in my car was very nice and friendly and I appreciated that as well as I More

by DEBISWW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2024

Pearson Nissan Of Ocala responded

We're glad we could turn your morning around with our service at Pearson Nissan of Ocala! It's always great to exceed expectations. Thanks for the review and take care!

January 04, 2024

Dealership Rating
Employee Rating

Great service got in and out before expected only got a oil change and tire rotation but fast service More

by DEW4JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2024

Pearson Nissan Of Ocala responded

Hey John! Thanks for trusting us with your vehicle's oil change and tire rotation needs! We'll see you next time. Safe travels!- The Pearson Nissan of Ocala Team

December 31, 2023

Dealership Rating
Employee Rating

I called Sam in the Service Department about having my vehicle looked at . She told me that she had to look into my warranty policy and would call me back in 15 minutes. I never heard from her the rest of More

by JODYMPET
Service Communication
Recommend Dealer
No
Jan 03, 2024

Pearson Nissan Of Ocala responded

We're sorry to hear about your experience. We strive for excellent customer service and it seems we fell short in this instance. It's not our standard practice to forget callbacks, so please accept our apologies for the oversight. If you'd like to discuss further or have any other concerns, don't hesitate to reach out. Nia Orona - Owner Loyalty Manager - (352)622-4111

December 30, 2023

Dealership Rating
Employee Rating

I took our Rouge in for its oil change, tire rotation and inspection. They did the oil change and inspection, but not the tire rotation. The service was quick, for us not having an appointment. More

by 1FLYINGTONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2024

Pearson Nissan Of Ocala responded

Thanks for your feedback! We're glad to know you found our service quick and efficient at Pearson Nissan of Ocala. Apologies if we missed the tire rotation - please feel free to swing by anytime so we can take care of that for you.

3
...

Dealership Inventory (328 Vehicles)

new 2024 Nissan Kicks car, priced at $22,750
2024 Nissan Kicks
new
Electric Blue Metallic exterior
Automatic
Front-wheel Drive
used 2023 Ram 1500 car, priced at $33,785
2023 Ram 1500
used
Diamond Black Crystal Pearlcoat exterior
Automatic
Rear-wheel Drive
used 2023 Nissan Altima car, priced at $27,995
2023 Nissan Altima
used
Gray Sky Pearl exterior
Automatic
Front-wheel Drive
new 2024 Nissan Sentra car, priced at $21,860
2024 Nissan Sentra
new
Super Black exterior
Automatic
Front-wheel Drive
new 2024 Nissan Kicks car, priced at $24,105
2024 Nissan Kicks
new
Electric Blue Metallic exterior
Automatic
Front-wheel Drive
used 2023 Nissan Rogue car, priced at $27,995
2023 Nissan Rogue
used
Brilliant Silver Metallic exterior
Automatic
Front-wheel Drive